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Country Inn & Suites By Carlson, Hagerstown

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Country Inn & Suites By Carlson, Hagerstown
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500 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Hagerstown
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Showing 491: English reviews
Jacksonville, Florida
Reviewed June 25, 2016 via mobile

Front desk clerks are awesome!! Hot breakfast? Depends on the day. Cleanliness? Depends on your definition. Had to get our own bath towels two out of three days. Cobwebs in the ceiling & noticed a wire hanging out of the a/c until while we were packing to go. GM wasn't very sympathetic.

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Helpful?
Thank katiekate71
Philadelphia, Pennsylvania
Reviewed June 23, 2016 via mobile

Had a king whirlpool suite...only $100. Two rooms plus bathroom...tons of space! Extremely clean and comfortable. Staff was excellent. Complimentary breakfast was satisfying. I highly recommend and will stay here again.

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Thank amckayiii
Washington DC, District of Columbia
Reviewed June 22, 2016

Super clean. Great breakfast. Good prices and the front desk staff is amazing. I have seriously enjoyed my time in this palace! The beds are super comfy. I stayed with my 13 year old son and felt safe letting him roam the hotel. Great pool!

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Thank Jio P
Oakland
Reviewed June 20, 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank 542tonyal
Nick B, General Manager at Country Inn & Suites By Carlson, Hagerstown, responded to this review

Akron, Ohio
Reviewed June 19, 2016 via mobile

We originally booked another hotel and decided to check out early due to other circumstances. This hotel was in our price range so we decided to check it out. I was immediately greeted by a friendly front desk person, Amber. I advised her of our situation and though they were out of the requested room for the night, she booked...

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Thank sempanda16
Reviewed June 19, 2016 via mobile

We stopped here overnight on our way to the beach. All we wanted was a place to sleep and a pool for the kiddos to swim in and burn off some energy. The rooms were small and had ants crawling all over it. When my husband told the woman at the front desk she said ok. We should have asked...

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Helpful?
Thank Tricia C
CarlsonRezidor, Online Support Specialist at Country Inn & Suites By Carlson, Hagerstown, responded to this review

Tricia, Thank you for taking the time to share your experience with us. We apologize for the issues you encountered with your room and the pool area. Your comments will be reviewed with our housekeeping staff so we can ensure all our guest rooms are up to Country Inn & Suites standards. We appreciate your feedback and hope for another...

Greensboro, North Carolina
Reviewed June 15, 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Jane D
Nick B, General Manager at Country Inn & Suites By Carlson, Hagerstown, responded to this review

Evansville
Reviewed June 13, 2016

Traveling through the area on a vacation and decided to stop for the night. This is a very clean and nice hotel. It is a little tricky to find from the interstate since it is near the back of the mall. But, that makes it quiet.

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Thank kaloja
Nick B, General Manager at Country Inn & Suites By Carlson, Hagerstown, responded to this review

Hi Kaloja, we're glad you found us! Please come back and see us next time you're passing through. Thanks for staying with us.

Virginia
Reviewed June 9, 2016

I travel for business and stay in my share of business hotels. I'm often happy with CIS. This location...while not bad is nothing spectacular either. The good news is you are right next door to a major mall and restaurants. The bad news is your right next door to a major mall and restaurants. Very "commercial" and not much "feel...

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Thank TripGuy11920
Fairfax, VA
Reviewed June 5, 2016

I booked a suite here. Room was clean but very plain. Just the basics it seemed even though it was a suite. Breakfast was not up to the normal standards I've experienced at other Country Inns. Selections seemed to be (again) just the basics without any variety. The orange juice tasted funny like it had turned. Mixture of real china...

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Helpful?
Thank TravellerMH
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Pool
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Country Inn & Suites By Carlson, Hagerstown

Address: 17612 Valley Mall Road, Hagerstown, MD 21740-6995
Location: United States > Maryland > Hagerstown
Price Range: $78 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Hagerstown 3*
Number of rooms: 85
Reservation Options:
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Also Known As:
Country Inn And Suites/Hagerstown
Country Inn & Suites/Hagerstown Hotel Hagerstown
Country Inn Hagerstown
Hagerstown Country Inn
Hotel Style:
#9 Family Hotel in Hagerstown
#10 Romantic Hotel in Hagerstown
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Questions & Answers

Here's what travelers have asked, with answers from Country Inn & Suites By Carlson, Hagerstown staff and other travelers.
4 questions
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6 months ago
Providence, Rhode Island
Utica, New York
over a year ago
Zephyrhills, Florida
over a year ago

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Questions? Get answers from Country Inn & Suites By Carlson, Hagerstown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The view kind of sucks, so keep the shades shut.”
 of 5 bubbles JHallow, Aug 31, 2016 | Read review
“stayed on first floor, handicap room. It was very quiet.”
 of 5 bubbles hope2go2, Jul 28, 2016 | Read review
“Don't stay in the handicap room”
 of 5 bubbles eastcoastdj, Jun 27, 2016 | Read review
“Been in a few and they were all good.”
 of 5 bubbles jiop2014, Jun 22, 2016 | Read review
“Away from elevator and main floor staircase to 2nd floor.”
 of 5 bubbles TripGuy11920, Jun 9, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question