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Holiday Inn Express Hagerstown

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198 Reviews from our TripAdvisor Community

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Showing 197: English reviews
Raleigh, North Carolina
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed on the 3rd floor, was pretty quiet given the hotel seemed pretty full. We stayed here as a stop over traveling north, appeared many others were doing the same. The room was clean and the check in was quick. The location is off I-81, close to a mall/some eating options along with Starbucks. Would definitely stay again.

Helpful?
Thank ScottD503411
Kathy V, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you for taking the time to share your feedback in regards to your recent stay at the Holiday Inn Express and Suites in Hagerstown, MD. We truly value your input and very much rely on our guests to help us improve our hotel operation. Your willingness to share your thoughts with us in genuinely appreciated. Sincerely, James Thomas Front... More 

Rock Hill, South Carolina
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Spent one night here on our way home from NY to SC and I wish we could have stayed longer. The room was lovely and there were several restaurants within walking distance which was great after a long car ride. Staff was super friendly and breakfast was really good. Didn't use the pool but it looked very inviting.

Helpful?
Thank judybear55
Kathy V, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you very much for taking the time to write a review of your stay at the Holiday Inn Express and Suites in Hagerstown, MD. We are delighted to know that you enjoyed your stay with us, and we look forward to welcoming you back in the near future. Thank you!! Sincerely, James Thomas Front Office Manager More 

Manitowoc, Wisconsin
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I recently stayed here for business. A single lady on business. Staff, rooms and continental breakfast (cinnamon rolls) are great. No question about it I would stay here again on my next business trip to Hagerstown!

Helpful?
Thank tanyau1975
James T, Front Office Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you so much for your review of the Holiday Inn Express and Suites in Hagerstown, MD. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, James Thomas Front Office Manager More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Like everyone has said, the first floor is noisy. If you are a light sleeper, I would suggest a floor higher up. I am a pretty deep sleeper and even I had a difficult time. Front desk was also very slow, there was only one person working the counter and we waited fifteen minutes. Not sure if it was a... More 

Helpful?
Thank Megan B
Kathy V, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you for taking the time to share your feedback regarding your most recent stay at the Holiday Inn Express and Suites in Hagerstown, MD. We truly value your input and very much rely on our guests to help us improve our hotel operation. Your willingness to share your thoughts with us is genuinely appreciated and will be share with... More 

Rochester, New Hampshire
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Overall, the stay was good. But one glaring issue at this hotel came to light during our stay. I am the coach of a girls softball team that was staying at the hotel. During that stay, an older man followed one of my girls from the lobby, into the elevator, waited until she went into a room, then he knocked... More 

Helpful?
Thank Ilookforward
James T, Front Office Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you very much for sharing your experience at the Holiday Inn Express and Suites in Hagerstown, MD. We strive to provide the best possible services and guest experiences every day. Each survey we receive is reviewed and shared with every associate and department in an effort to improve the service and accommodations that we provide our guests. We all... More 

Suwanee, Georgia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 19, 2016 via mobile

This location is easy off and on interstate 81. Close to local shops and restaurants within easy walking distance. The lobby and rooms was clean and comfortable. The staff was friendly. Breakfast bar was well stocked and had a good variety of items.

Helpful?
Thank vmariano
Kathy V, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you very much for taking the time to share your feedback regarding your stay at the Holiday Inn Express and Suites in Hagerstown, MD. We are delighted to know that you enjoyed our friendly staff and awesome amenities. We look forward to welcoming you back in the near future. Thank you!! Sincerely, James Thomas Front Office Manager More 

Farragut, Tennessee
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 16, 2016

I was leading a fairly large group of youth on a church youth choir trip. We stayed in this hotel on our last night of the tour. First of all, when we arrived the desk staff was ready for us. The check-in was one of the quickest and smoothest I've ever experienced. The front desk crew was professional, welcoming, friendly,... More 

Helpful?
Thank Mike S
James T, Front Office Manager at Holiday Inn Express Hagerstown, responded to this review

On behalf of our entire staff, thank you so much for your kind review of the Holiday Inn Express and Suites in Hagerstown, MD. We certainly do strive to provide all of our guests with the level of service that you described you received during your stay and I will certainly make sure I ackoledge the entire staff for their... More 

Level Contributor
102 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed June 9, 2016 via mobile

My wife, grandson, and I stayed here for 3 nights. The hotel was nice. Good sized rooms with comfortable beds. The staff were very helpful. The breakfast was good and ample, but not great. Note that the hotel is tucked at the very end of a road. It is very close to restaurants and shopping. It is also right by... More 

Helpful?
Thank Tim M
Kathy V, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you for taking the time to share your feedback regarding your most recent stay at the Holiday Inn Express and Suites in Hagerstown, MD. We truly value your input and very much rely on our guests to help us improve our hotel operation. Your willingness to share your thoughts with us is genuinely appreciated. Sincerely. James Thomas Front Office... More 

Peachtree City, Georgia
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 2, 2016

We stay here every time we travel from GA to the Northeast. The front desk is always very nice and the rooms are always clean and comfortable. It is also located close to many different restaurants to choose from. We will definitely be back!

Helpful?
Thank bafitz
Kathy V, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you very much for taking the time to write a review of your stay at the Holiday Inn Express and Suites in Hagerstown, MD. We are delighted to know that you enjoyed your stay with us, and we look forward to welcoming you back in the near future!! Many thanks, and safe travels. Sincerely, James Thomas Front Office Manager More 

Manheim, Pennsylvania
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 25, 2016

Holiday Inn Express has been our choice of hotels for a while, but after staying here I was reminded why. From the warm greeting from James, to the VERY clean lobby and hallways, to the well-kept room, we could not have been happier. The breakfast was delicious with a wide variety of choices. James is certainly to be commended for... More 

Helpful?
Thank WendySue333
James T, Front Office Manager at Holiday Inn Express Hagerstown, responded to this review

Wow!! Thank you very much for you kind words in regards to your experience at the Holiday Inn Express and Suites in Hagerstown, MD. We strive to provide the best possible service and guest experience every day, and it's always great to hear from our guests on how we are doing. We truly hope you will choose to stay with... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel and Suites offers all the modern comforts at our affordable hotel exuding luxury through beautifully decorated rooms. Each spacious, moderately priced room and suite offer ample amenities, including whirlpool spa suites, a fitness room, complimentary HSIA, indoor pool and spa, complimentary hot breakfast and an executive meeting center. Seeing is believing! We are conveniently located off Interstate 81 at exit 5A, just 1/2 mile north of Interstate 70 and close to three major airports (IAD, BWI, DCA). We are just 1 hour to Baltimore and 1.5 hours to Washington DC, and major companies such as Citicorp, First Data, JLG/Oshkosh, Staples, Volvo (Mack), Manitowoc/Grove, Washington County Hospital are just minutes away. You'll enjoy easy access to restaurants, Prime Outlets and Valley Mall shopping, and attractions such as Maryland Theater, Antietam National Battlefield, C&O National Historic Park, Hagerstown Speedway, Hagerstown Suns, Charlestown Raceway, Whitetail Ski Resort and much more. Holiday Inn Express Hotel and Suites is the perfect hotel for tour groups, wedding groups, small business conferences, or a just weekend getaway. You will love our AAA Three Diamond Award-winning hotel. ... more   less 

Additional Information about Holiday Inn Express Hagerstown

Address: 241 Railway Ln, Hagerstown, MD 21740-6969
Location: United States > Maryland > Hagerstown
Price Range: $109 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hagerstown 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Holiday Inn Express Hagerstown Hotel Hagerstown
Holiday Inn Hagerstown
Hotel Style:
#5 Family Hotel in Hagerstown
#8 Romantic Hotel in Hagerstown
#8 Business Hotel in Hagerstown
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