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    Extended Stay America - Washington, D.C. - Germantown - Milestone

    12450 Milestone Center Dr, Germantown, MD 20876-6966
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    8/6/2017 8/7/2017
    $90
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    Traveler (3)
    Room & Suite (4)
    Dining (1)
    Extended Stay America - Washington, D.C. - Germantown - Town Center
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    Overview
    • Excellent60%
    • Very good18%
    • Average6%
    • Poor5%
    • Terrible11%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Rooms
    Suites
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair access
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Washington, D.C. - Germantown - Milestone
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    Extended Stay America - Washington, D.C. - Germantown - Town Center
    107 reviews
    #4 of 4 hotels in Germantown
     
    Holiday Inn Express Hotel & Suites Germantown - Gaithersburg
    147 reviews
    #2 of 4 hotels in Germantown
     
    Fairfield Inn & Suites Germantown Gaithersburg
    213 reviews
    #1 of 4 hotels in Germantown
     
    Hampton Inn & Suites Washington, DC North / Gaithersburg
    564 reviews
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    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (72)
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    There are newer reviews for Extended Stay America - Washington, D.C. - Germantown - Milestone
    See the most recent reviews

    21 - 25 of 71 reviews

    Reviewed April 17, 2016

    I'm a long term guest that have stayed here for about 2 years. The staff have made it feel like home. They are always available in every situation and professional. Helping in every situation possible. No matter what situation arises the staff is always willing...More

    Thank carolyncomehome
    Response from Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Germantown - MilestoneResponded May 2, 2016

    I want to thank you for taking the time to post a review of your stay. It’s great to read that our staff provided you with fantastic customer service and a home away from home experience! I will be sure to share your comments with...More

    Reviewed February 15, 2016

    I went there and stayed. the people that worked there was very unprofessional and rude.On the third floor there is alot of illegal things going on and my room was dirty. when i told the front desk they said they would clean it when i...More

    Thank Darkman H
    Response from Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Germantown - MilestoneResponded February 17, 2016

    I received a copy of your review, and wanted to take a moment to personally respond. The situation you described is unacceptable, and I sincerely apologize for your experience. Please know that guest safety is our first priority, and I will be taking steps to...More

    Reviewed December 23, 2015 via mobile

    I was traveling from Boston, while I Stayed at the extended stay America hotel, I experienced the best customer service imaginable during my stay, the staff were very respectful and helpful, they tended to my every requests & needs with no problem whatsoever! I definitely...More

    Thank Raymond V
    Response from Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Germantown - MilestoneResponded January 4, 2016

    Thank you so much for posting a review of our property. I am so pleased to read that our staff provided you with exceptional customer service as well as a home away from home experience! Once more, thank you for posting your review. We look...More

    Reviewed December 23, 2015 via mobile

    The place is very clean outside and inside. Ms. hernandez the manager was very helpful along with her team. Room 111 was great. I recommend to family and friends ................... Even though you only stayed one night it felt very confortable and peaceful.More

    Thank Haydee C
    Response from Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Germantown - MilestoneResponded January 4, 2016

    Thank you so much for posting a review of our property. I am glad to read that you were pleased with our comfortable accommodations and friendly customer service. The staff and I would like to thank you again for posting your review. We look forward...More

    Reviewed November 29, 2015 via mobile

    I stayed at this location a couple days for a family function. The staff were great and very helpful from the front desk to manager they were amazing. I would stay here again and will recommend it to any who comes to the area.More

    2  Thank A F
    Response from Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Germantown - MilestoneResponded December 7, 2015

    I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with exceptional customer service! Once more, thank you for posting your review. We look forward to having you...More

    Extended Stay America - Washington, D.C. - Germantown - Town Center
    107 reviews
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Multilingual Staff
    • Self-Serve Laundry
    • Breakfast included
    • Room amenities
    • Microwave
    Details
    • Price range
    • $83 - $118 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 104
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Priceline, Extended Stay, Travelocity, Hotwire, Cancelon and getaroom.com so you can book your Extended Stay America - Washington, D.C. - Germantown - Milestone reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Maryland >
    • Montgomery County >
    • Germantown
    • Also Known As
    • Extended Stay America Germantown ,
    • Extended Stay Germantown ,
    • Germantown Extended Stay
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    Traveler (3)
    Room & Suite (4)
    Dining (1)
    Hotel & Grounds (7)
    Bathroom (1)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "Speak to Phasda"
    Read review
    "Full kitchen.... love it"
    Read review
    "May be considered budget and not mid-range but good price."
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    "Ask to see the room and pick the one that works best for your needs."
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