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Extended Stay America - Washington, D.C. - Germantown - Milestone

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Extended Stay America - Washington, D.C. - Germantown - Milestone
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67 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Washington, D.C. - Germantown - Milestone
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Showing 66: English reviews
Reviewed November 23, 2015 via mobile

I recently stayed at this location with my son for a weekend soccer tournament. I was worried about the previous reviews but decided to take a chance and hope for the best. I'm glad I did! I was pleasantly surprised at how nice this hotel is. I did not have any issues at all. I stayed on the third floor...

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Helpful?
Thank Brenda R
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Germantown - Milestone, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience at a great value! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Reviewed November 15, 2015

I selected this "hotel" based on the favorable reviews. When I first checked in there was a woman asking the front desk for a plunger for her stopped up toilet. Apparently there is no maintenance at this place on the weekends so I guess its up to the guest to deal with it. I was given a king suite room...

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Helpful?
Thank Cathy h
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Germantown - Milestone, responded to this review

Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your stay was not to our company’s high standards. In response to your feedback, I will coach our staff to ensure we are responding to guest needs in a...

New York
Reviewed August 29, 2015

After living there for over a month I can tell you this extended stay hotel is great! The team at the front desk are very helpful. They are professional, yet very personable if that is your inclination. The housekeepers do a very good restoring your room to just-moved-in status. They have a great knack for knowing what to touch and...

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Thank sadtraveler2015
Iowa City, Iowa
Reviewed July 30, 2015

The only plus - the hotel is new, in a quiet area and clean. However, the room was tiny and the amenities were cheap. (No conditioner, cheap soap). We stayed here a week but never had any housekeeping. We had to ask for towels, toilet paper, etc. The kitchen had no dishes or silverware. It's an extra that you have...

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1Thank D7505XG
Germantown, Maryland
Reviewed June 22, 2015 via mobile

I have been staying here for the past 9 months due to relocating. I am very impressed with the guest service. The housekeeping is excellent, and overall just a great stay! I would recommended it highly for both short and long term stay. I believe that this is all due to the great management!

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Helpful?
Thank carolyncomehome
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Germantown - Milestone, responded to this review

Thank you so much for posting a review of our property. I truly appreciate your kind comments about our great customer service! I am thrilled that we were able to provide you with a comfortable stay. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our...

Lakewood Ranch, Florida
Reviewed May 20, 2015

We stayed at the Extended Stay America - Germantown MD from May 1st to May 10th. We have stayed here before and chose to do it again. We like the fact that you only get room service once a week and no one enters your room while you are not present. It is much like being at home. We stayed...

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1Thank jungar
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Germantown - Milestone, responded to this review

Thank you so much for posting a review of our property. I am glad to read that you were pleased with our hotel and how our location and amenities fitted your travel needs. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

Sacramento, California
Reviewed April 15, 2015 via mobile

Nice little queen-sized studio with refrigerator, cook top and microwave, dishes, silverware and pot/pan provided, coffeemaker and tv. Free WiFi too. Room was clean and in good shape. Plumbing in next room was a bit loud, but hey. Kinda typical I guess. Staff was friendly. Grab and go breakfast in the morning in the lobby. No gym or hot tub...

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Thank dctechno
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Germantown - Milestone, responded to this review

I want to thank you for taking the time to post a review of your stay. We are so happy to hear you enjoyed your stay with us. I am proud for our staff for providing you with friendly and accommodating service. I truly appreciate your comments about our rooms, fully equipped kitchens and our convenient laundry facilities. Thank you...

Reviewed March 18, 2015

Outstanding visit! Excellent customer service from the entire staff (including the hotel manager, guest services, housekeeping, and maintenance). All of the staff members are friendly, helpful, and extremely efficient. I highly recommend this hotel to everyone; it's the "best" Extended Stay America that I've visited!

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Thank 4_visit
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Germantown - Milestone, responded to this review

The staff and I read your review, and would like to thank you for writing such complimentary things about our hotel. I'm glad you enjoyed your stayed with us and that our staff provided you with excellent customer service. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back...

Kissimmee, Florida
Reviewed March 12, 2015 via mobile

I stop for a night on my way NY. The room was clean, comfortable bed. The room had a full size fridge, two burner stove, microwave, cabinets and a sofa bed . The should had easily fit 4 adults very comfortably. I stay in king size bed room, the room was update and the facilities were in good conditions.

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Thank Suhail M
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Germantown - Milestone, responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with your stay at our hotel and enjoyed our spacious rooms. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

Erie, Pennsylvania
Reviewed January 17, 2015

This Extended Stay hotel is the best value that I have found in the DC area. Clean, modern, well run, w/ very friendly front desk. I will definitely plan to stay there again for future trips. I highly recommend it.

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1Thank Troy S
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Germantown - Milestone, responded to this review

It is so rewarding to read that you had a good experience during your stay with us. Thank you for your comments. I'm so pleased to hear that it was the best value in town for you, and that you were pleased with what you got in return. Thank you again for your review. We look forward to seeing you...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included

Additional Information about Extended Stay America - Washington, D.C. - Germantown - Milestone

Address: 12450 Milestone Center Dr, Germantown, MD 20876
Location: United States > Maryland > Germantown
Price Range: $79 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Washington, D.C. - Germantown - Milestone 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Extended Stay America Germantown
Extended Stay Germantown
Germantown Extended Stay
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Questions & Answers

Questions? Get answers from Extended Stay America - Washington, D.C. - Germantown - Milestone staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Full kitchen.... love it”
795haydeec, Feb 27, 2017 | Read review
“May be considered budget and not mid-range but good price.”
jhscot6, Feb 26, 2017 | Read review
“Ask to see the room and pick the one that works best for your needs.”
sylvann246, Jun 17, 2016 | Read review
“Find another place!! Not worth it”
barbarak17, May 29, 2016 | Read review
“I would highly recommend Extended Stay America for long term stay or short term stay.”
carolyncomehome, Apr 17, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question