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This location is well worth the drive, and price. Every time I come to this location I am greeted with a warm smile and kind words. The staff is professional, friendly, caring and hardworking. If on the rare occasion that something is not correct they...More
Review collected in partnership with Extended Stay
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Keisha Or Debor... M
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - Germantown - MilestoneResponded June 11, 2017
Thank you so much for the wonderful review, most especially the kind comments about our staff who made you and your family feel at home. It's important to us that all our guests have a great experience, and we're delighted you all enjoyed your stay...More
The hotel is very clean and very quiet.. nice to have a shower that me at 6'3 can actually use. The only negative is it is isolated from anything.. Ernesto who worked the front desk was helpful and nice and polite...priced nice alsoMore
Thank Jim Y
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - Germantown - MilestoneResponded June 10, 2017
Jim, thanks for reviewing your stay at Extended Stay America - Washington, D.C. - Germantown - Milestone. We are delighted to note that you and your family liked our clean facilities and friendly Front Desk service. We appreciate your comments and hope to see you...More
After a long day traveling. I had made reservations at this Extended Stay! I was tired and I arrived late but Phasda was able to still check me in with a smile and asked if I had everything I needed. I feel that based on...More
1 Thank Andres R
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - Germantown - MilestoneResponded May 12, 2017
Andres, thank you so much for this awesome review. Making you happy makes us happy! We are glad that everything went so well during your stay and that Phasda made for a memorable experience. I will share your wonderful compliments with him. We appreciate your...More
Amazing room. It was very clean and smell super nice. I liked that at night time it was very quiet and customer service Great. I really like the manager She is very nice and professional. Price is great considering what a amazing time a had....More
1 Thank haydee c
Response from Manager_11525, Manager at Extended Stay America - Washington, D.C. - Germantown - MilestoneResponded March 3, 2017
The team and I appreciate your remarks. I'm so pleased to hear that your room was much to your liking ad that you received excellent customer service from one of our Managers. Thank you again for sharing your experience with us. We would love to...More
After driving over 8hours and tired we get to hotel and at first they couldn't find our reservation we finally get checked in and get on the elevator which had a bad odor. We get to the room to find it dirty we go back...More
Response from Manager_11525, Manager at Extended Stay America - Washington, D.C. - Germantown - MilestoneResponded January 9, 2017
I appreciate you bringing your experience to our attention. The situation you described regarding the dirty room is truly regrettable. We are very sorry for your experience. To ensure that a situation like yours doesn't happen again, my team is checking rooms before selling it....More
$79 - $101 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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