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Extended Stay America - Washington, D.C. - Germantown - Milestone

About

Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Multilingual Staff
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
Room features
Microwave
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
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85Reviews
3Photos
0Q+A
15Room tips
Traveler rating
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Popular mentions
Great location and hotel staff is very accommodating especially Amin whatever you need he make sure well taken care off. I have no complaints and no noise it is quiet at night and the rooms are well maintained.
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Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Germantown - Milestone
Responded Mar 2, 2019
Thank you for choosing Extended Stay America and sharing your experience. We are thrilled to know we met all your expectations and you had a great stay. We appreciate your kind compliments about Amin for doing a good job, and will surely pass on your comments with him. It was a pleasure having you as our guest, and we look forward to welcoming you again soon. Sincerely, Hotel Management
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Extended stays are apparently the usual guest visits, since rooms have a kitchenette area complete with sink, cupboards, refrigerator (full size) and microwave. The room is spacious overall with a closet space, plenty of lighting, very good bathroom, individually controlled a/c
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Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Germantown - Milestone
Responded Nov 28, 2018
Thank you for the wonderful feedback! It's so nice to hear your suite felt like your own apartment. As an extended stay hotel, we do offer more 'apartment-like amenities' since many of our guests stay with us for weeks at a time and appreciate the comforts of home on the road. We are glad you enjoyed the fully equipped kitchen, too. We hope to welcome you back soon to Extended Stay America. Sincerely, Hotel Management
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This hotel has everything you need to enjoy a comfortable stay while you're away from home. All you have to do is go to the front desk and make a request for the pots, dishes, eating utensils, and dish soap to be able to make dinner and clean up afterwards. Don't worry if you
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Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Germantown - Milestone
Responded Nov 6, 2018
We thank you for sharing your experience online regarding your visit to our hotel. It feels good to know you had a pleasant stay with us and that you liked most of our offerings. However, we are sorry for the inconvenience caused to you. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
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I stay here on month to month. The free internet at the hotel keeps resetting my connection several times during the day – and then each time I have to register again – filling a form with name, room, email id etc. – which is a tedious process. So for the 3 devices which I have
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Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Germantown - Milestone
Responded Aug 10, 2018
Thank you for your feedback. We are extremely sorry for the trouble with our internet service and would also like to apologize for failing to resolve the problem to your satisfaction. We understand the frustration and would like to assure you we are aware of the situation and are working with our service provider to fix this issue. We appreciate your patience while we do this and again apologize for the inconvenience. Sincerely, Hotel Management
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First of all, the reservation was under my husband's middle name, which made it difficult to find. The room itself was large with a full kitchen, though you had to order any dishes or cookware. Only ONE plastic cup was provided. Soon after we checked in, we did get a phone
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Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Germantown - Milestone
Responded Aug 9, 2018
Thank you for being our guest. Although you liked your well-equipped room, we are sorry for the inconvenience you had. Please know kitchenware for your suite are available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to your suite. We will be sure our front desk communicates this more clearly going forward. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
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"Price was cheaper online than at the hotel itself."
"Speak to Phasda"
"Full kitchen.... love it"
"May be considered budget and not mid-range but good price."
"Ask to see the room and pick the one that works best for your needs."
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PRICE RANGE
$81 - $110 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay america germantownextended stay germantowngermantown extended stay
LOCATION
United StatesMarylandGermantown
NUMBER OF ROOMS
104
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