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Holiday Inn Express Hotel & Suites Germantown - Gaithersburg

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Holiday Inn Express Hotel & Suites Germantown - Gaithersburg
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130 Reviews from our TripAdvisor Community

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Showing 126: English reviews
Pittsburgh
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Had we received the two-bed room we booked, this might be a better review. Or, had we known that the outdoor pool would be closed for the season (nowhere mentioned on its website), we might not have booked there in the first place. As it was, we had to deal with a sagging roll-away bed, shower doors that didn't work,... More 

Helpful?
Thank Karl S
Mars, Pennsylvania, United States
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 25, 2016

It was a decent stay. I was visiting someone in the Holy Cross Germantown hotel and needed to stay overnight. This is the closest hotel to the hospital. The room was decent and they have the standard continental breakfast. Free wifi and several HBO channels. No Pool and nothing else stood out. I don't knock them for not having a... More 

Helpful?
Thank Richard G
Monroe, Michigan
Level Contributor
16 reviews
3 hotel reviews
4 of 5 stars Reviewed August 24, 2016

When it's all said and done...it's an average experience. For the price you pay, you can't expect much more. The location is average. You can't walk to a place to eat, but there's plenty to choose from only a 3 minute drive away. You'll get a clean room, expected. The area is quiet. You'll get a typical, free self-serve breakfast.... More 

Helpful?
Thank Anthony T
NYC suburbs
Level Contributor
79 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed August 11, 2016

Typical HIE. Friendly staff, clean rooms, decent breakfast. Although the hotel has the appearance of being updated, I felt the bathroom seemed old. The fixtures and shower head were new, but the tile seemed data and the glass door in the shower reminded me of the 70's. Also, the bathroom was small with very little room between the toilet and... More 

Helpful?
Thank glenwood96
The Villages, Florida
Level Contributor
364 reviews
158 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
3 of 5 stars Reviewed July 29, 2016

Stayed 7/25 as a 5K point reward night. We have stayed here previously and rated it higher. Considered an even lower rating this time, but other aspects as still pretty good. Hotel is close to I-270 and Montgomery College. Parking a bit tight. No restaurants within walking distance. Our problem this time was with bed selection. We prefer two queens... More 

Helpful?
Thank Jerry C
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you so much for your feedback. Our goal is always to make sure our guests experience a hassle free stay. I apologize the room type reserved wasn’t available and you did not receive a warm welcome. I appreciate you giving us the opportunity to serve you again on a future visit. We look forward to providing you with a... More 

2 reviews
5 of 5 stars Reviewed July 26, 2016 via mobile

I've had some not so great stays in this hotel chain but this particular one blew me away. Well appointed, clean, and comfortable. The free breakfast was nice. The front desk workers were always friendly. The outdoor pool was a good size but could use more shade umbrellas. I would definitely recommend this hotel.

Helpful?
Thank Kris G
Baltimore
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 25, 2016

Nice and clean. Modern updates. The staff is nice across the board. I'd specifically like to mention Ruth, who worked tirelessly with a smile on her face. The outdoor pool is a huge plus in the summer and is clean. Well done!

Helpful?
Thank TripleLindy
Waldorf, Maryland
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 21, 2016 via mobile

Staying here was ok, staff friendly, basic continental type breakfast ( but with some hot items) for the price I paid for the room I can't complain. Many eateries and shopping within 5 minute drive. My room was clean, quiet and no issues. Appreciate the in room microwave and fridge. It's not fancy by any means but for solid lodging... More 

Helpful?
Thank 551lesliec
Washington DC, District of Columbia
Level Contributor
371 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 stars Reviewed July 20, 2016

This is on Germantown Road aka RT118. Exit 15 on I270. This hotel is getting better, it used to be another hotel brand with lots of problems. Its not within walking distance of anything. Been here a couple times in the past, it is definately headed in the right direction. Cleaner, nicer staff, recently re done the outside and have... More 

Helpful?
Thank riva9129
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you so much for your feedback. Happy to hear you returned to the area and found the Hotel friendly and clean. We look forward to your return and the opportunity to serve you again. Yolanda Gainey, GM. More 

Gaithersburg, Maryland
Level Contributor
84 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed July 8, 2016

We booked this at the very last minute, because we came home and found that our A/C had died. We usually stay at HI Express hotels and this is probably the nicest one we've ever stayed at. I was told that it was remodeled about 5 years ago, but it looks like it was just done last week. The pillows... More 

Helpful?
Thank TomR233
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Hotel & Suites Germantown - Gaithersburg

Address: 20260 Goldenrod Ln, Germantown, MD 20876-4063
Location: United States > Maryland > Germantown
Price Range: $100 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Germantown - Gaithersburg 2.5*
Number of rooms: 178
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Also Known As:
Hampton Inn Germantown / Gaithersburg Hotel Germantown
Germantown Hampton Inn
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