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Fairfield Inn & Suites Germantown Gaithersburg

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Traveler (32)
Room & Suite (27)
Dining (4)
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Overview
  • Excellent66%
  • Very good24%
  • Average7%
  • Poor2%
  • Terrible1%
Travelers talk about
“movie theater”(18 reviews)
“parking lot”(14 reviews)
“front desk”(41 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
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Additional information
Offers from Fairfield Inn & Suites Germantown Gaithersburg
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Special Offer: Member Rates
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Rooms
Jun 3Jun 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (227)
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221 results
Traveler rating
144
52
17
6
2
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LanguageEnglish
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144
52
17
6
2
Show reviews that mention
All reviewsmovie theaterparking lotfront deskhot tubgreat hotelbed was very comfortablewithin walking distanceexercise roommin drivehotel shareshotel is cleandecent breakfasteasy accessgreat jobi highly recommend this hotelconvenient locationpaul
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1 - 5 of 221 reviews
Reviewed 4 weeks ago

The staff was very professional and helpful. Colette was awesome. The hotel was very nice. Breakfast had a nice variety. Rooms were very nice. We had seven rooms and Colette had them all ready for us when we arrived. Highly recommend!More

Thank Regina B
Response from Cindy R, General Manager at Fairfield Inn & Suites Germantown GaithersburgResponded 2 weeks ago

Thank you for sharing your travel experience and recommendation at the Fairfield Inn and Suites Germantown Gaithersburg, Regina B. We have shared your feedback with Colette and the rest of the staff to ensure we are continuously motivated to provide exceptional service. We look forward...More

Reviewed April 15, 2018 via mobile

I often stay at Fairfield Inn h Suites on various cities and this was by far the worst. Not as nice as others. Not a single TV in the hotel was HD. No shuttle service. No restaurant or bar. Disappointed.More

Thank robinsons5
Response from Cindy R, General Manager at Fairfield Inn & Suites Germantown GaithersburgResponded 4 weeks ago

Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations, robinsons5. As a teachable moment, we have shared your feedback with the appropriate hotel team. I am thrilled to share with you that...More

Reviewed February 24, 2018 via mobile

This hotel is very clean and in very good shape. I think it is about 6 years old but looks brand new. Used the Marriott app to make a reservation and the check in was smooth. Took about 2 minutes. We didn't eat breakfast but...More

Thank Suzanne R
Reviewed February 7, 2018

The staff's willingness to help is really what set my stay apart at this property. I travel often for my work, which brings me to all manner of hotels. Staying at this Fairfield Inn would be a little different as this time I had my...More

1  Thank WayneAnderson
Reviewed January 28, 2018 via mobile

I was very happy with both the value and cleanliness of this hotel. Breakfast was great and tons of food choices in walking distance of hotel. The staff was friendly and I felt very safe even though I was traveling alone.More

Thank Shellie W
Response from Cindy R, General Manager at Fairfield Inn & Suites Germantown GaithersburgResponded January 30, 2018

We really appreciate the time you took to review your stay at the Fairfield Inn and Suites Germantown, Shellie. We are thrilled to hear you thoroughly enjoyed your time in Germantown and our services and amenities exceeded your expectations. We look forward to hosting your...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Center with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
$120 - $261 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$120 - $261 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (32)
Room & Suite (27)
Dining (4)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
bgbute
April 21, 2017|
Answer
Response from NicoleSmith10811 | Reviewed this property |
I'm so sorry I am not sure
0
Votes
raphael s
June 6, 2016|
AnswerShow all 3 answers
Response from Barbara L | Reviewed this property |
I don't think they provide any shuttles. You should call them directly and ask
0
Votes
Room Tips
"Stay near the elevator, it is usually pretty quiet, although lots of door slamming on the whole floor"
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"If you're not satisfied with a room, just ask for assistance and see if they respond positively....these..."
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"There is a restaurant next door; rooms in the back are quietre"
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"High floor, end of corridor rooms are quiet"
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