We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Extended Stay America - Washington, D.C. - Gaithersburg - North

Traveler (10)
Room & Suite (20)
Dining (2)

About

#12 of 14 hotels in Gaithersburg
Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
Room features
Air conditioning
Microwave
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Save up to 10% TODAY!
Hotel deals

Location

Full view
44Car recommended
Grade: 44 out of 100
12Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
Contact
205 Professional Dr, Gaithersburg, MD 20879-3406
Getting there
Dulles Intl Airport19 mi
Ronald Reagan National Airport24 mi
See all nearby hotels
84Reviews
0Q+A
17Room tips
Traveler rating
  • 29
  • 9
  • 8
  • 14
  • 24
Time of year
Traveler type
Language
Selected filters
  • Filter
  • English
Popular mentions
Price is relatively low, but the rooms are dirty. The first room we were given was dirty so we switched to one that wasn’t much better. We he non-carpeted floor was obviously dirty and the kitchen drawer was filthy. There are no utensils or dishes, no sink stopper in kitchen
Read more
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Gaithersburg - North
Responded 2 weeks ago
We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and we will take immediate action to identify why we failed so we can prevent these issues from occurring again. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Read more
Hotel's Favorite
Overall I had a very nice experience. The staff and management were very polite, nice, and very helpful. I had a very nice room. Liked the grab and go breakfast. Would recommend this hotel to everyone.
Read more
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Gaithersburg - North
Responded Feb 16, 2019
Thank you for the excellent review of Extended Stay America. Making you happy makes us happy! We are glad that everything went well during your stay and you had a memorable experience. Thank you again for recommending us, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Read more
This place smells like an ashtray. Its no smoking now but apparently it wasnt before and i dont know if people still smoke in the building or if the smell is just embedded into everything. Also its not near anything. Its right off the highway youd def need a car. There was old
Read more
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Gaithersburg - North
Responded Apr 5, 2019
Thank you for sharing feedback about your stay. We know that a fresh, clean hotel sets the tone for a wonderful stay, and we regret this was not your experience. Our hotel is committed to ensuring cleanliness to all of our guests, and we are concerned that this did not occur. We value your feedback and will work diligently to make sure we are more consistent in our delivery. We hope you consider staying with us again; we would welcome the opportunity to restore your confidence in our hotel. Sincerely, Hotel Management
Read more
I def wouldn't stay here unless ur a construction worker who is used to places like this. Constant Pilice in this place because of all the drug use, party rooms, wanted people. I won't stay here, really no reason to it's not close to DC or anywhere good. Look at ot on a
Read more
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Gaithersburg - North
Responded Mar 20, 2019
Dear riva9129, thank you for taking the time to reach out to us with your review. We take your safety very seriously and we are so sorry for the issues you observed throughout your stay. We regret falling short of your expectations. Please feel free to contact our Hotel Management's office directly to provide further information so we can make specific improvements. Your safety and satisfaction is number one and we hope to earn back your trust in our hotel. Sincerely, Hotel Management
Read more
the experience was great. Great welcoming from front desk, the check in process was very fast but good, i was tired and wanted to quickly get into my room. when i got in there it was very clean and tidy. overall great experience
Read more
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Gaithersburg - North
Responded Dec 31, 2018
Dan, thank you for the excellent review of Extended Stay America. We're delighted to know you were impressed with the service provided by our wonderful associates and that you loved your well-kept room. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Read more
Previous
PRICE RANGE
$72 - $116 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMarylandGaithersburg
NUMBER OF ROOMS
101
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing