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Holiday Inn Gaithersburg

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Holiday Inn Gaithersburg
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387 Reviews from our TripAdvisor Community

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Showing 380: English reviews
Maryland
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

This hotel has the basics and it is clean. The staff is nice but very slow to respond to request. The goal of the hotel seems to offer the bare minimum and if you ask for more maybe a tad bit extra. I went to a catered banquet. The setting was incomplete (missing forks, bread plates, etc. which would have... More 

Helpful?
Thank thesunchaser
katie d, General Manager at Holiday Inn Gaithersburg, responded to this review

thank you for taking the time to let us know about your recent stay. We apologize the service you experienced was not outstanding! I have shared your comments with the banquet manager, so he may use this as a example od how NOT to take care of our clients. thank you again and I hope you will give us another... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Very good service, staff is very friendly and food was very good specifically from the Harvest Restaurant Cira, Maria, Amruta and Fabiola very nice people and lovely. It was very nice to meet them Recommend 200%

Helpful?
Thank JosephRivers89
katie d, General Manager at Holiday Inn Gaithersburg, responded to this review

Thank you so much for taking the time out of your busy day to let us know about your recent stay! I have shared your comments with not only my management staff, but with the staff of Harvest as well. We apricate all feedback, and we love celebrating great service. WE look forward to taking care of you next time... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

Great Location just outside of Washington DC Inc Free Parking & wi-fi. Would like to know how to book a (remodeled upscale) room with view, inroom refrig & micro wave using a gift cert for our next weekend visit.

Helpful?
Thank Little L
katie d, Guest Relations Manager at Holiday Inn Gaithersburg, responded to this review

thank you for your review. Please just call the hotel directly 301-948-8900 and ask for the Guest SErvice Manager, and he can take care of your reqests. We look forward to seeing you again! More 

Front Royal, United States
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 18, 2016

I was greeted immediately by a new employee, Shuva B., whom I might add could teach some veteran customer service staff I have met in my extensive travel a thing or two. She was professional, helpful and with the help of Barack S. made certain to make my stay memorable. Needless to say if I ever find myself back in... More 

Helpful?
Thank Michael W
katie d, General Manager at Holiday Inn Gaithersburg, responded to this review

thank you for staying with us and taking the time to write a review. WE are very happy to have Shuva as one of our newest team members, and Barak does a great job of managing his front office team. We look forward to taking care of you the next time you are in Gaithersburg! More 

Philadelphia, PA
Level Contributor
58 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
2 of 5 stars Reviewed July 14, 2016 via mobile

If this what a half-decent HI is like, how sad for the brand. Small, HOT,low drop ceilinged lobby (if you want to call it a lobby). A small, crappy restaurant and bar with HORRENDOUS breakfast service. OMG, several customers just walked out. So understaffed. Evening drink service was better. No other restaurants within walking distance. Rooms were small. The bed... More 

Helpful?
Thank LoveGrandHotels
katie d, General Manager at Holiday Inn Gaithersburg, responded to this review

We are sorry you had such a bad experience at our hotel. We want all of our customers to have a wonderful stay, and it is clear we failed you. Thank you for providing your feedback. More 

Sumter, United States
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 25, 2016

Stayed here because of conference contract. Front desk was exceptionally friendly and pleasant. House keeper and restaurant staff were very polite and attentive. Breakfast was very good. Room was very spacious and room amenities were fine. Bed was very comfortable and AC was quiet. Bathroom was very spacious as I happened to have handicap accessible bathroom. It looks like the... More 

Helpful?
Thank Charles N
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 22, 2016

We stayed in this hotel as part of a school trip. I was very happy with it as far as suiting our needs with one exception. There were no vending/ice machines on the floors. We asked a hotel staff member and she suggested we use the staff lounge. They did have an extremely small convenience store near the front desk,... More 

Helpful?
Thank Diana D
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 11, 2016 via mobile

Ok, maybe we should not have asked for a room on the lobby level. Think the North Tower might have been ok. But our room definitely needed some work. We had no hair dryer, no ironing board, no coffee maker, no list of TV stations, a clock/alarm that did not work, and a mini frig that froze our soda rather... More 

Helpful?
Thank Deborah M
katie d, General Manager at Holiday Inn Gaithersburg, responded to this review

Thank you for bring to our attention the issues you had with your recent stay. I am so sorry about the missing items in the room, as well as the lack of housekeeping service. You experience is not even close to what we expect from your teams! Pleae reach out if you would like to disucss further. thank you again! More 

Mandeville, Louisiana, United States
2 reviews
4 of 5 stars Reviewed June 9, 2016

Everything was good, except having had to call for extra bath towels because the cleaning people decided to only leave one towel for four of us who stayed there. It is very clean except there was some stain on one bed sheet that we had to use for three nights. Overall , this is a better one compared to other... More 

Helpful?
Thank Hong Z
new york
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 7, 2016

Our room was nicely sized on the top floor. But beware, the walls are paper thin! Also there's a speed trap camera on Christopher Avenue, behind the hotel (See Gaithersburg Police Department Safe Speed Program), so it's pretty easy to get a ticket when you make a right out of the hotel onto 355, and go down Christopher to loop... More 

Helpful?
Thank mejm
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn Gaithersburg, your number one choice for Gaithersburg hotels! The Holiday Inn Gaithersburg Maryland is a non-smoking environment that provides lodging in Gaithersburg, MD in the heart of the I-270 High Tech Business Corridor and is convenient to Washington, DC. This first class Gaithersburg hotel is located near NIST, IBM, Hughes, Lockheed Martin, DOE, Texas Instruments and Medimmune. ... more   less 

Additional Information about Holiday Inn Gaithersburg

Address: 2 Montgomery Village Ave, Intersection of Rte 355 & Montgomery, Gaithersburg, MD 20879-3504
Location: United States > Maryland > Gaithersburg
Price Range: $101 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Gaithersburg 3*
Number of rooms: 301
Reservation Options:
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Also Known As:
Holiday Inn Gaithersburg Hotel Gaithersburg
Gaithersburg Holiday Inn
Hotel Style:
#2 Business Hotel in Gaithersburg
#3 Green Hotel in Gaithersburg
#3 Romantic Hotel in Gaithersburg
#4 Family Hotel in Gaithersburg
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