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Holiday Inn Gaithersburg

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2 Montgomery Village Ave, Intersection of Rte 355 & Montgomery, Gaithersburg, MD 20879
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384 Reviews from our TripAdvisor Community

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Showing 377: English reviews
Front Royal, United States
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I was greeted immediately by a new employee, Shuva B., whom I might add could teach some veteran customer service staff I have met in my extensive travel a thing or two. She was professional, helpful and with the help of Barack S. made certain to make my stay memorable. Needless to say if I ever find myself back in... More 

Helpful?
Thank Michael W
katie d, General Manager at Holiday Inn Gaithersburg, responded to this review

thank you for staying with us and taking the time to write a review. WE are very happy to have Shuva as one of our newest team members, and Barak does a great job of managing his front office team. We look forward to taking care of you the next time you are in Gaithersburg! More 

Philadelphia, PA
Level Contributor
57 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

If this what a half-decent HI is like, how sad for the brand. Small, HOT,low drop ceilinged lobby (if you want to call it a lobby). A small, crappy restaurant and bar with HORRENDOUS breakfast service. OMG, several customers just walked out. So understaffed. Evening drink service was better. No other restaurants within walking distance. Rooms were small. The bed... More 

Helpful?
Thank LoveGrandHotels
katie d, General Manager at Holiday Inn Gaithersburg, responded to this review

We are sorry you had such a bad experience at our hotel. We want all of our customers to have a wonderful stay, and it is clear we failed you. Thank you for providing your feedback. More 

Sumter, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here because of conference contract. Front desk was exceptionally friendly and pleasant. House keeper and restaurant staff were very polite and attentive. Breakfast was very good. Room was very spacious and room amenities were fine. Bed was very comfortable and AC was quiet. Bathroom was very spacious as I happened to have handicap accessible bathroom. It looks like the... More 

Helpful?
Thank Charles N
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in this hotel as part of a school trip. I was very happy with it as far as suiting our needs with one exception. There were no vending/ice machines on the floors. We asked a hotel staff member and she suggested we use the staff lounge. They did have an extremely small convenience store near the front desk,... More 

Helpful?
Thank Diana D
Level Contributor
4 reviews
3 of 5 stars Reviewed June 11, 2016 via mobile

Ok, maybe we should not have asked for a room on the lobby level. Think the North Tower might have been ok. But our room definitely needed some work. We had no hair dryer, no ironing board, no coffee maker, no list of TV stations, a clock/alarm that did not work, and a mini frig that froze our soda rather... More 

Helpful?
Thank Deborah M
katie d, General Manager at Holiday Inn Gaithersburg, responded to this review

Thank you for bring to our attention the issues you had with your recent stay. I am so sorry about the missing items in the room, as well as the lack of housekeeping service. You experience is not even close to what we expect from your teams! Pleae reach out if you would like to disucss further. thank you again! More 

Mandeville, Louisiana, United States
2 reviews
4 of 5 stars Reviewed June 9, 2016

Everything was good, except having had to call for extra bath towels because the cleaning people decided to only leave one towel for four of us who stayed there. It is very clean except there was some stain on one bed sheet that we had to use for three nights. Overall , this is a better one compared to other... More 

Helpful?
Thank Hong Z
new york
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 7, 2016

Our room was nicely sized on the top floor. But beware, the walls are paper thin! Also there's a speed trap camera on Christopher Avenue, behind the hotel (See Gaithersburg Police Department Safe Speed Program), so it's pretty easy to get a ticket when you make a right out of the hotel onto 355, and go down Christopher to loop... More 

Helpful?
Thank mejm
Hillsborough, New Jersey
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 31, 2016

Checked in on Saturday afternoon was quick and easy. Staff was very nice. King room was very roomy with nice chairs. Room was clean, bed was comfortable. Didn't use the restaurant or pool so no comment on those items. Very convenient location right off Route 270.

Helpful?
Thank njritraveler
katie d, General Manager at Holiday Inn Gaithersburg, responded to this review

Thank you so much for your recent stay. We truly appreciate your business. We realize there are a great many choices when picking a hotel, and we are happy you chose the Holiday Inn in 'Gaithersburg. We pride ourselves on great service, and we are very pleased you experienced it for yourself. we look forward to seeing you next time... More 

London, United Kingdom
Level Contributor
295 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
3 of 5 stars Reviewed May 27, 2016

Nice big king sized bed which is comfy but had a dip in it, presumably its worn out from other people sleeping on that particular side, no problem because I'm small and i just moved over to the nicer side as it was just me. The pillows were good although one of the pillowcases stunk really badly and one of... More 

Helpful?
Thank Garfield_1990
katie d, General Manager at Holiday Inn Gaithersburg, responded to this review

Thank you so much for your recent stay. We truly appreciate the time you took out of your schedule to let us know about your entire experience. I have shared your review with my team, and we will do our best to correct any and ll deficinetcies moving forward. WE are very pleased you enjoyed the staff. have a great... More 

Metro Manila, Philippines
Level Contributor
85 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed May 22, 2016

The rooms are big and typical holiday inn budget hotel. However, the breakfast was terrible! The sausage is not tasty, the eggs are artificial and the food are cold even if they were in a chaffing dish! i just ate cereals so my breakfast stub won't be wasted.

Helpful?
Thank K S
katie d, General Manager at Holiday Inn Gaithersburg, responded to this review

Thank you so much for your recent stay, and taking the time to let us know about it. We are pleased you enjoyed your hotel room. sorry you were mot able to enjoy the breakfast. We do use fresh products and our cooks actually cook all the hot food for our buffet daily. I apologize that is was cold, that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn Gaithersburg, your number one choice for Gaithersburg hotels! The Holiday Inn Gaithersburg Maryland is a non-smoking environment that provides lodging in Gaithersburg, MD in the heart of the I-270 High Tech Business Corridor and is convenient to Washington, DC. This first class Gaithersburg hotel is located near NIST, IBM, Hughes, Lockheed Martin, DOE, Texas Instruments and Medimmune. ... more   less 

Additional Information about Holiday Inn Gaithersburg

Address: 2 Montgomery Village Ave, Intersection of Rte 355 & Montgomery, Gaithersburg, MD 20879
Location: United States > Maryland > Gaithersburg
Price Range: $98 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Gaithersburg 3*
Number of rooms: 301
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Hotels.com, Hotwire, Priceline, Travelocity and Odigeo so you can book your Holiday Inn Gaithersburg reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Gaithersburg Hotel Gaithersburg
Gaithersburg Holiday Inn
Hotel Style:
#2 Business Hotel in Gaithersburg
#3 Romantic Hotel in Gaithersburg
#3 Green Hotel in Gaithersburg
#4 Family Hotel in Gaithersburg
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