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Ramada Cumberland Downtown

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Ramada Cumberland Downtown
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411 Reviews from our TripAdvisor Community

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Showing 411: English reviews
Coventry, Connecticut
1 review
4 of 5 stars Reviewed yesterday NEW

I stayed at this hotel with my son before we rode bicycles on the C&O Canal. The hotel staff was friendly, and the accommodations were comfortable. Overall a good experience and a good value.

Review collected in partnership with Ramada

Helpful?
Thank joe_tindal
Lower Burrell, Pennsylvania
1 review
5 of 5 stars Reviewed 5 days ago NEW

Really enjoy this place. Staff is always so helpful and friendly. The breakfast crew is super. Food is always fast and the let you order anything. And it's free!!!

Review collected in partnership with Ramada

Helpful?
Thank thomasgA8243DI
CT W, General Manager at Ramada Cumberland Downtown, responded to this review

I am so happy we keep impressing you. We look forward to your continued loyalty. See you next time. More 

Parkton, Maryland
1 review
3 of 5 stars Reviewed 1 week ago NEW

Asked for even number room on city side of hotel when reservation was made. Desk gave us odd # room and train traffic kept us awake much of the three nights. Additionally, after check-in, we had a continually barking DOG placed in the room next to us. The Ramada Hotel was the low point of our three night stay in... More 

Review collected in partnership with Ramada

Helpful?
Thank J51AUrobertb
CT W, General Manager at Ramada Cumberland Downtown, responded to this review

I am sorry we were not able to honor your request for a city side room due to a large group that was in house. Being a small town in the mountains of Maryland, that does not happen very often. I am certain we would normally be able to honor your request and keep you away from the poorly trained... More 

Montague, New Jersey
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Fair price. The rooms are nice but could use some sprucing up. I think the matresses will have to be replaced soon. The wall paper is starting to show the seams. The staff is really nice and friendly from the front desk to bus people. There is a continental breakfast but stay away from the French toast sticks they have... More 

Review collected in partnership with Ramada

Helpful?
Thank Charlett J
CT W, General Manager at Ramada Cumberland Downtown, responded to this review

Charlett, Thank you for your fair evaluation of our hotel. I am thrilled the staff and service will bring you back to the hotel again. Thank you for choosing the Ramada Cumberland Downtown. More 

Laurel, Maryland
1 review
3 of 5 stars Reviewed 2 weeks ago

Found it very funny that my reservation was for a KING sized bed was too good to be true after booking it online. I get there at the hotel and heard that they were sold out so I felt lucky at first that I was able to have a room there that night. But come to my surprise the hotel... More 

Review collected in partnership with Ramada

Helpful?
Thank kc4104042263
CT W, General Manager at Ramada Cumberland Downtown, responded to this review

Dear KC, I apologize for the change in your room type without warning you ahead of time. I will be certain to share your observations with my staff to remind them how important it is to give the guest above and beyond what they expect, not less. Busy weekend aside, this is not the norm. Please allow us the opportunity... More 

Level Contributor
2 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

My husband and I stayed here over the July 4th weekend. The hotel is an older hotel but it is good for your money. The rooms could use a little redo but not bad the beds are amazing. The breakfast was good and if you go down after 8:30 a.m. you can order off the menu. The waitress could use... More 

Helpful?
Thank Becky H
CT W, General Manager at Ramada Cumberland Downtown, responded to this review

Thank you for your kind words and patience with our new staff members. Hotels are a great learning environment for so many of our young adults. I am so happy you enjoyed our coffee, produced by George J. Howe & Company and look forward to your return. More 

Tulsa, OK, United States
2 reviews
3 of 5 stars Reviewed 3 weeks ago

We were traveling through the area and needed to stop for the night. We found this Ramada online and decided to pull off the road for the night. The bad points are: It is an older hotel, the A/C unit was noisy, the room was musty and the were multiple water stains on the ceiling and walls. The good points... More 

Review collected in partnership with Ramada

Helpful?
Thank Andrew B
CT W, General Manager at Ramada Cumberland Downtown, responded to this review

Andrew, While the building shows it's age, it sounds as if the friendliness of the staff, cleanliness of your room and quality of the food made up for it. Thank you for staying with us. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free Breakfast
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Ramada Cumberland Downtown

Address: 100 S. George St., Cumberland, MD 21502 (Formerly Holiday Inn Cumberland Downtown)
Location: United States > Maryland > Cumberland
Price Range: $80 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Cumberland Downtown 3*
Number of rooms: 130
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Also Known As:
Holiday Inn Cumberland Downtown Hotel Cumberland
Cumberland Holiday Inn
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