Diplomat Motel
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About
1.5
#1 of 1 motel in CumberlandLocation
3.0
Rooms
1.4
Value
1.8
Cleanliness
1.4
Service
1.6
Sleep Quality
3.0
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HOTEL STYLE
Budget
Business
Property amenities
Free breakfast
Laundry service
Room features
Air conditioning
Kitchenette
Location
17012 McMullen Hwy SW, Cumberland, MD 21502-6212
Getting there
Dulles Intl Airport
86 mi•
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Detailed Reviews
This is the worst dump that I have ever stayed in. It once was a nice place ...before this "group" took it over. The lady , I guess the owner was [--]....my husband & I had no clue why she was so hateful. If she would have been a man, my husband who have taken him outside and"explained" how rude it is to be so rude!
The room was just like every other experience on this site. I wish that we would have seen this first. I cannot believe that the health/fire dept has not gone in and shut them down. It must have some many violations.They need to send a goverment official there undercover to spend just one night!!!
STAY AWAY !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
The room was just like every other experience on this site. I wish that we would have seen this first. I cannot believe that the health/fire dept has not gone in and shut them down. It must have some many violations.They need to send a goverment official there undercover to spend just one night!!!
STAY AWAY !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Date of stay: December 2008
Value
Rooms
Cleanliness
Check in / front desk
Service
Business service (e.g., internet access)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are hiking through WV and had planned to stayed in Keyser (24 miles from the trail was the closest we could find) but did not book ahead. When we arrived there were no vacancies and were told that Cumberland, Md (20 MORE miles) was the closest town with another hotel. (We do have a car at the end of the day.) It was already past 10, we'd hiked a long time and were really tired. My husband said, "We're getting a room at the first place we find..we have to come back this distance tomorrow before we start hiking." The first place?...The Diplomat Hotel, which was only 8 miles away. It was dark & we knew it was probably dated but we figured to make do. I actually thought the lobby was worse than the room. The attendant/owner wasn't very friendly & I was not comfortable using a credit card so we just paid cash. ($55 with tax, less than we had planned to pay in Keyser and much less than we had planned for Cumberland.)She asked us if we needed a receipt & I said no. Then the room...better than expected but not good. There were two beds & the spreads didn't look clean but the sheets looked and smelled very fresh (Thank goodness!) There was a microwave & fridge, but unlike the previous poster, they seemed clean enough. The furniture was very dated, the carpet worn & with a couple of stains. The pillows were skimpy, but we didn't mind that...we like our pillows thin, but the mattress was a little lumpy too. The bathroom wasn't much but the toilet worked, there was soap & lotion. I wouldn't have sat down in the bathtub for anything though. We both used the shower where the water came out of the showhead everywhere except it was supposed to. I picked up a washcloth & it had a stain, probably rust, but it gave me the erie feeling of blood that hadn't been washed out. I didn't use it. I knew plain old soap was at least clean. There was lots of mold, chipped tile and dusty corners in there too and no outlets at all. There was no phone or no clock so we kept waking up every half hour to hour trying to make sure we got up in time to get an early start on our hike. I then remembered that we had a lock with an actual key & wasn't sure what we should do with it when we left so I went back over to the office to ask. We had also decided we ought to get a receipt since we had paid in cash....(Yes, it was late, 11:05 to be exact.) I rang the bell, apologized for being after 11pm, asked about the key & also said we decided we would like to have a receipt. The woman snapped, "I asked you earlier if you wanted a receipt and you said no." I told her we had changed our minds, that I like to keep track of our spending, & that we would know in the future where we had stayed. She again snapped, "This is Cumberland. You said you didn't want a receipt.", but she gave it to me anyway. It took all of 15 seconds to write it out. Maybe they've fallen on hard times & can't afford to upkeep the motel. I could sort of understand that, but it should still be clean. And the attitude? There was no excuse.
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Date of stay: July 2009Trip type: Traveled as a couple
Value
Rooms
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I made reservations at the diplomate with a credit card. When I got there the atendant. Said I never made reservations. I week before I went on my 120 mile trip I called the diplomate, I called and confermed my reservation. The attendent was very rude, basicly calling me a liar
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I recently stayed overnight at the DIPLOMAT hotel....BIG MISTAKE!!! My relatives live nearby and I have stayed here in the past.....
intially (4-5 years ago) it was average. The treatment that we recieved was at best pathetic. The owner "greeted" us with a look of total disgust. She was so rude, if it would not of been a late rainy evening, we would of gone somewhere else. We asked for a non-smoking room...it stunk of cigarettes...the knobs on the air conditioner were
broke....the carpet had big black stains all over it. The 1 queen size bed's head board was broken and laying on the floor behind the head of the bed....the few towels we had were stained terribly....
the shower was so stained..we did not even use it. The toliette only flushed if you held the handle down the entire time. The screen door was broke and would slam or hit you....The TV, microwave & small dirty refrigerator were all attatched by one single extension cord plugged into an outlet. There was no t-paper and the remote control was broke. We got the nerve to go to the office were once again we were confronted by this women....who this time was obviously irritated to be bothered, again. We got 1 roll of paper and were told basically "too bad" about the remote. There's more, but I'm sure you get the point. Fortunately, we only stayed 1 night...ARE YOU
READY?????? $55.00 a night. Don't say that youv'e not been warned!!!!
!!
intially (4-5 years ago) it was average. The treatment that we recieved was at best pathetic. The owner "greeted" us with a look of total disgust. She was so rude, if it would not of been a late rainy evening, we would of gone somewhere else. We asked for a non-smoking room...it stunk of cigarettes...the knobs on the air conditioner were
broke....the carpet had big black stains all over it. The 1 queen size bed's head board was broken and laying on the floor behind the head of the bed....the few towels we had were stained terribly....
the shower was so stained..we did not even use it. The toliette only flushed if you held the handle down the entire time. The screen door was broke and would slam or hit you....The TV, microwave & small dirty refrigerator were all attatched by one single extension cord plugged into an outlet. There was no t-paper and the remote control was broke. We got the nerve to go to the office were once again we were confronted by this women....who this time was obviously irritated to be bothered, again. We got 1 roll of paper and were told basically "too bad" about the remote. There's more, but I'm sure you get the point. Fortunately, we only stayed 1 night...ARE YOU
READY?????? $55.00 a night. Don't say that youv'e not been warned!!!!
!!
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Date of stay: August 2007Trip type: Traveled with family
Rooms
Location
Cleanliness
Check in / front desk
Service
Business service (e.g., internet access)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Roaches. no plug in the bath tub. Recently painted, and they painted the carpet as well. The place stank and I was sure I was going to catch something. I had to switch rooms to take a bath, and the next room was not an improvement. The lady was rude, and refused to refund my money so that I could stay elsewhere.
This place was AWFUL.
This place was AWFUL.
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Date of stay: October 2008Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Check in / front desk
Service
Business service (e.g., internet access)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed for 4 days on 10/10/13. Stay was comfortable. Price was reasonable.
It was better than expected. They Provide free Internet.
It worked out for my work.
Owner was nice and helpful.
Back of Property has a scenic view of Mountain & Old Barn is there.
It was better than expected. They Provide free Internet.
It worked out for my work.
Owner was nice and helpful.
Back of Property has a scenic view of Mountain & Old Barn is there.
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Date of stay: October 2013Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: I Stayed in Room 21 , It was Non Smoking. It had Refrigerator & Microwave.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This place is clean .. just old last time remolded 1993 I had a issue with payment and had to call visa but I will give them this it is clean and I have never seen a roach . One thing beware Mexican construction crews partying on sidewalk till 11:00 pm...if you can handle that OK place for one or two nights. ....over priced should be $40.00 tops just because it's old.
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Date of stay: October 2015Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ALSO KNOWN AS
diplomat hotel cumberland
LOCATION
United StatesMarylandCumberland
NUMBER OF ROOMS
18
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Diplomat Motel
Which popular attractions are close to Diplomat Motel?
Nearby attractions include Dans Rock Scenic Overlook (5.0 miles), Allegany Fairgrounds (4.5 miles), and Dan's Mountain State Park (4.9 miles).
What food & drink options are available at Diplomat Motel?
Guests can enjoy free breakfast during their stay.
What are some restaurants close to Diplomat Motel?
Conveniently located restaurants include Da Vinci's Pizzeria, Livvys SoftServe, and Shooters Neighborhood Bar & Grill.
Are there any historical sites close to Diplomat Motel?
Many travelers enjoy visiting George Washington's Headquarters (7.9 miles), Gordon-Roberts House (7.8 miles), and Ashby's Fort Museum (6.3 miles).