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Poopy trash bags in bathroom, food particles on stove, smelled of urine, trash overflowing at side entrance. When i complained it was "thanks for letting us know" no one adressed anything. Won't be back.More
Response from Manager_11525, General Manager at Extended Stay America - Columbia - Columbia ParkwayResponded May 25, 2016
I received a copy of your review, and wanted to take a moment to personally respond. The room conditions and service issues you described are unacceptable, and I sincerely apologize for your experience. As this hotel’s manager, I can assure you that I have used...More
This was my second stay at this hotel.
The front desk staff was very friendly and professional. Room was clean and comfortable. Really like having the kitchen area. Convenient to restaurants and shopping.
I'll definitely stay here again.More
Thank Sandy A
Response from Manager_11525, General Manager at Extended Stay America - Columbia - Columbia ParkwayResponded May 17, 2016
Thank you for taking the time to write a review of your stay. I’m so glad to read that you had a wonderful experience and enjoyed our friendly customer service! I appreciate your comments about our fully equipped kitchens, convenient location, and our comfortable rooms....More
My experience was very unusual. I never had any negative experience in staying in hotels until this last weekend. It took a full hour until I was checked in and settled. The one person at the desk should have had help since it was 5-6pm...More
I have been staying here monthly for the past two years and can easily call it my home away from home. My experience has always been pleasant. The rooms are clean and the staff is committed to excellent customer service. Navaid and Nikisha have especially...More
Thank John S
Response from Manager_11525, General Manager at Extended Stay America - Columbia - Columbia ParkwayResponded May 2, 2016
Thank you for taking the time to write a review of your stay. I truly appreciate your kind comments regarding our exceptional customer service! It’s great to read that we were able to accommodate your needs with our convenient location and comfortable rooms. The staff...More
the management team was very nice especially the young lady she is very helpful .I going to use this location every time I 'm here in Maryland .thanks stay America for your best service and thanks to all the team
$88 - $122 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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