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Extended Stay America - Columbia - Gateway Drive

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#10 of 12 Hotels in Columbia
Certificate of Excellence
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Extended Stay America - Columbia - Gateway Drive
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53 Reviews from our TripAdvisor Community

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Showing 53: English reviews
Level Contributor
3 reviews
5 of 5 stars Reviewed June 28, 2016 via mobile

This Extended Stay America... Everyone here like, Eunice the Manager, Wynter from the front desk, to the nice man in maintenance are so awesome! As a matter of fact, ALL the employees here, are Very helpful and friendly, willing to go the extra mile to make our stay wonderful! The rooms are very nice and clean and comfortable. Thank you... More 

Helpful?
Thank Robin B
Manager_11525, Manager at Extended Stay America - Columbia - Gateway Drive, responded to this review

I appreciate you taking the time to write a review of our hotel. I am glad to know that you found our staff to be friendly and helpful during your visit with us. We strive to provide each guest with superb service, and it's great to hear that we met that goal with your stay. Thank you for choosing Extended... More 

Front Royal, Virginia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 17, 2016 via mobile

Room was clean and staff was friendly and helpful. AC was almost useless (had to open window to cool room), bed was hard, curtains wouldn't stay closed, hallways smelled of cigarette smoke (despite the use of plugin air fresheners), kitchen faucet leaked, bedside lamp didn't work, pull out sofa bed was beyond not comfortable. Certainly not our worst hotel experience,... More 

Helpful?
Thank Laura T
Manager_11525, General Manager at Extended Stay America - Columbia - Gateway Drive, responded to this review

Thank you for your recent review of your stay. I am so disappointed to hear about the maintenance issues you experienced. Please accept my apology. Your comments were reviewed by the staff, and we will make sure we are thoroughly inspecting our rooms and hallways to ensure your experience is not repeated. Still, I am pleased to read that our... More 

Orlando, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 15, 2016

Room very clean & simple bathroom & kitchen spotless safe area corporate offices surrounded extended my stay a night definitely returning staff pleasant rate excellent would recommend to family and friends all over only downside need to offer hot breakfast

Helpful?
Thank gmontgog
Manager_11525, General Manager at Extended Stay America - Columbia - Gateway Drive, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that our staff exceed your expectations and provided you with a home away from home experience! I truly appreciate your kind comments about our reasonable rates, fully equipped kitchens, and our spacious rooms. Thank you again for sharing your comments with us.... More 

Toronto, Canada
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed April 21, 2016

I booked this Extended Stay America (ESA) site because the other ESA site in Columbia had poor ratings. The location has good proximity to the Mall in Columbia. I checked into a room with a nice layout. After being in the room for less than an hour, I began having allergic reactions (sneezing, watering eyes, runny nose). I mentioned my... More 

Helpful?
Thank 2020Bob
Orlando, Florida
Level Contributor
154 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
2 of 5 stars Reviewed April 20, 2016

We were in Columbia for a single night, and decided to go cheaper. I regret the decision. Desk staff was nice enough, but the hotel is a disaster. It's dirty, old and the rooms are simply unusable - a single chair in a queen room, rather than a sofa. I've never before stayed in a hotel where I was actually... More 

Helpful?
Thank derring_do
Greenwood, South Carolina
1 review
5 of 5 stars Reviewed April 1, 2016 via mobile

My family and I have had an excellent stay here. The front desk clerk, Alethea, is very friendly and helpful in anything we may need. All the staff here makes you feel right at home. The facility is quiet, clean, and well kept. I would recommend this Extended Stay to friends and family.

Helpful?
Thank shaygood
Manager_11525, General Manager at Extended Stay America - Columbia - Gateway Drive, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience and exceptional customer service! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in... More 

1 review
5 of 5 stars Reviewed January 12, 2016 via mobile

I must say that I've had a great stay they have a great staff.. my favorite staff member will have to be mrs *Alethea she's was very helpful... I really enjoyed staying at this extended stay I plan to go back very soon... Great job to all the staff

Helpful?
Thank Sandra V
Bay Shore, New York
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed November 30, 2015

awful place to stay, the rooms were not clean, we booked a suite which had a kitchen but anything you needed to use the kitchen(no cups, plates, silverware,absolutely nothing) needed to be requested. no sheets or blanket for the pull out couch. only 2 towels. this would have been fine if they were staffed properly which they were not, so... More 

Helpful?
Thank pauliepatch
Manager_11525, General Manager at Extended Stay America - Columbia - Gateway Drive, responded to this review

Thank you for your recent review of your stay. I sincerely apologize that we failed to meet your expectations. Your comments were reviewed by the staff, and we will make sure we are responding to guest needs in a timely manner as well as ensuring that rooms are cleaned to our company’s high standards. I am grateful for the feedback... More 

Level Contributor
3 reviews
1 of 5 stars Reviewed October 31, 2015 via mobile

We had 18 days from when we sold our house until we could move into our new one. We decided to stay the 18 days at the Columbia extended stay because of the price. What a mistake that was...the place had bugs in the rooms. The bathrooms were dirty and had a horrible smell that never went away even if... More 

Helpful?
Thank Michael R
Pasadena, Maryland
1 review
5 of 5 stars Reviewed October 18, 2015

My fiancé and I stay at many extended stay America locations. This time we decided to go a little farther than usual and stay at the Columbia location. When arriving we were greeted with the utmost open arms and energetic smile ever. During our night of stay, we enjoyed a respectfully peaceful atmosphere. The next morning around 9 AM we... More 

Helpful?
Thank Darlecia U
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Free Breakfast

Additional Information about Extended Stay America - Columbia - Gateway Drive

Address: 6620 Eli Whitney Dr, Columbia, MD 21046-1701
Location: United States > Maryland > Columbia
Price Range: $72 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Columbia - Gateway Drive 2.5*
Number of rooms: 95
Reservation Options:
TripAdvisor is proud to partner with Extended Stay, Booking.com, Hotwire, Priceline, Travelocity, Odigeo, Orbitz, Expedia and Hotels.com so you can book your Extended Stay America - Columbia - Gateway Drive reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stay America Columbia
Hotel Style:
#4 Business Hotel in Columbia
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