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Sheraton Columbia Town Center Hotel

#10 of 12 Hotels in Columbia
Certificate of Excellence
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10207 Wincopin Cr., Columbia, MD 21044
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Sheraton Columbia Town Center Hotel
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528 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Columbia Town Center Hotel
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Montoursville, Pennsylvania
Level Contributor
6 reviews
5 hotel reviews
5 of 5 stars Reviewed March 31, 2014

We were in town for a soccer tournament that was heavily impacted by the weather. The staff was very accommodating with all the schedule changes with a very early check-in and a late check-out. The room was very clean and appointed nicely. The location allowed for a variety of restaurant options. An indoor pool would be great but that is... More 

Helpful?
Thank Joe Z
Joe_Giannino, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Dear Joe Z, We really appreciate the 5-Star review....though the tournament was affected by the heavy rain we still had many folks travelling in and we were so happy to be able to accommodate them. I will meet with the housekeeping team and share your input on the room cleanliness as well as our front desk associates for the assistance... More 

Baltimore, Maryland
1 review
4 of 5 stars Reviewed March 30, 2014

Caribbean Guy. The restaurant Host, Free, was extremely polite and helpful. Most of the hosts these days act as if you're begging for a meal. The food was surprisingly sumptuous. I would recommend the Chicken Parmesan any day of the week.

Helpful?
Thank Jay P
Joe_Giannino, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Dear Jay P, Thank you for the wonderful review and pointing out the service of Free at the Host Stand. I agree she does a wonderful job and we receive many comments about her customer care. I have also shared your input to the culinary team as they enjoying hearing our guest feedback on their work. Again, thank you and... More 

Level Contributor
98 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed March 25, 2014 via mobile

i stayed here for 4 nights i liked the room and the location. the room was of great size and very clean , the bed was very comfortable. The location was next to the mall and near the bus stop to DC and baltimore you can also enjoy the lake view. The only bad thing here was the price which... More 

Helpful?
Thank Mtea2011
Joe_Giannino, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Dear MTea2011, Thank you very much for the review - I agree the Sheraton Sweet Sleeper is a wonderful bed and we receive many positive comments about it. Our location to the Mall, the Lake along with proximity to Baltimore and DC is a wonderful feature of the property. Please let me know the next time you plan to return... More 

1 review
5 of 5 stars Reviewed March 23, 2014

Nice, well-appointed hotel. Customer service...wins a gold star! Bellman Tyrone was exceptionally helpful in my packaging of 3 picture frames. Front desk staff Sandy and Michele W made sure my room sharing/billing/points awards went smoothly. Good food here and nearby. Great place to hold a conference or meeting.

Helpful?
Thank Cniemiec
Joe_Giannino, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Dear Cniemiec, Thank you very much for the 5-star review - we are all happy we were able to meet and exceed your expectations. We have already congratulated the associates you mentioned. I have also passed along your comments to the chef about the food - very appreciated. We all hope your travels bring you back to the Columbia area... More 

Florida, Uruguay
Level Contributor
206 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
1 of 5 stars Reviewed March 22, 2014

We hosted a high tech medical conference here with a loud gospel group playing next door. It was very distracting and the hotel staff were dismissive of our concerns. When they came into the room with drums beating and people singing I was concerned. I was told, "its not that loud". Really drums beating and a gospel choir warming up?... More 

Helpful?
Thank ckckckckckck
Joe_Giannino, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Thank you for taking the time to review the property - I am very sorry for the confusion with the location of your event and other event which had music. When this event was booked we were not aware that there would be music or we would have moved to our other space. I would be happy to discuss with... More 

Level Contributor
54 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed March 21, 2014 via mobile

Attending a business conference, and this was an excellent hotel. Upscale, well cared for from lobby to rooms to conference facilities to parking garage. Was impressed with the quiet throughout, even with conference attendees milling about. Banquet food well prepared and tasted good. I would stay here again and recommend it to others.

Helpful?
Thank DCHinckley
Joe_Giannino, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Dear DCHinkley, We were all so happy to read your wonderful review and thank you for the time. We passed along the comments to the banquet team and Chef this morning. we look forward to welcoming you back on a future trip and please do not hesitate to contact me directly if I can be of any service. More 

Croton on Hudson, New York
1 review
5 of 5 stars Reviewed March 20, 2014

I come to the Columbia area to visit family several times a year and the Sheraton is my first choice. Our stays always begin on a high note when we are warmly greeted by Shirlyne and Sandy at the front desk. Since I am traveling with my 96-year-old mother, the manager, Joe Giannino, always ensures that we have a room... More 

Helpful?
Thank Eleanor F
Joe_Giannino, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Dear Eleanor, Thank you for the wonderful 5-star review. We always look forward to your stays and are glad that we meet all of your expectations. An indoor pool would be wonderful, i agree. Please let me know if there is anything further we can assist with and hope to see you soon. I look forward to thanking the associates... More 

gloucestershire
Level Contributor
87 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed March 16, 2014 via mobile

Just a single night's stay on business. The hotel sprawls across a pleasant lakeside location. I had a lodge room which it seems is the less modern part of the hotel but was an adequate standard business type room: spacious but I could have done with more power sockets for the usual array of laptops, phone chargers and so on... More 

Helpful?
Thank eldonista
Joe_Giannino, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Thank you for the detailed review on your stay with us. We are currently looking into signage for the property to better facilitate moving from the tower to the lodge...this is an important item. I am happy that you found the associates engaging and helpful. Please let me know if there is anything further we can assist with and we... More 

Catonsville, Maryland
1 review
5 of 5 stars Reviewed March 13, 2014

After looking for a wedding venue- we selected the Sheraton Columbia Hotel. The panoramic views from Waterside Restaurant added the perfect backdrop to our special day. Bebe Miller was phenomenal in the planning process. Profesional and sensitive to our needs. Being a same sex couple, we faced challenges in getting venues to understand the special nature of our day, more... More 

Helpful?
Thank Leigh C
Joe_Giannino, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

I cannot thank you enough for the wonderful review and mention of our associates, we strive to make event special from large weddings to intimate gatherings. Please let us know if there is anything further we can assist with and we look forward to hosting your first anniversary!! More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 12, 2014

I had a conference in Columbia and stayed at this Sheraton. On first look the building is nothing to rave over, but once inside it's like stepping in a four or five star property. Decor is tasteful and reminds me of something out of Asia. Staff is terrific and food is great too!

Helpful?
Thank PauljTom
Joe_Giannino, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

We are so happy that we met your expectations and offered you a wonderful experience. Our property has many different facets from being a corporate property to a relaxing retreat on the lake. We appreciate your input on the associates and food and I will personally thank them. We look forward to your return!! More 

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