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Sheraton Columbia Town Center Hotel

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Sheraton Columbia Town Center Hotel
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596 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Columbia Town Center Hotel
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Showing 593: English reviews
Washington DC, District of Columbia
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed September 2, 2014

I agree with George C. This hotel definitely warrants a 2 1/2 star rating. So.....where do I begin? My husband was there on business travel for a week so the kids and I joined him for a few days. They put him in 'the lodge" which is a 2-3 story wood paneled extension to the main 'tower". After lugging all... More 

Helpful?
Thank DCfoodie67
Joe M, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Dear DC Foodie, Thank you for the review and the comments on your stay. We appreciate you choosing the Columbia Sheraton and are disappointed your stay was not satisfying. The hotel is in the planning stages for a renovation in the near future. Thank you for the kind comments on the staff. They all work hard to deliver the very... More 

1 review
5 of 5 stars Reviewed August 30, 2014 via mobile

Mike in the bar was great!! Had 18 soccer u14 girls and he and his staff were very accommodating. I would recommend this hotel for travels. All teams need to think about utilizing the Sheraton as the staff are very in tune with traveling with teens. Thanks Mike.

Helpful?
Thank Andrew D
Joe M, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Dear Andrew D, Thank you for staying with the Sheraton Columbia Hotel, we do appreciate your business! I am happy to read you were happy with Mike at the Bar. We will be sure to recognize Mike and pass along your comments. Thanks also for the great rating. Hope you have an opportunity to visit and stay with us again.... More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed August 29, 2014

I was on a week long business trip staying at this hotel. The staff are pleasant and more than accommodating. The amenities are outstanding, not to mention the lake, beautiful grounds, and amazing running trail. Everything the hotel offers is above and beyond the typical stay in a non-touristy area. I had a slight issue, and upon expressing the issue... More 

Helpful?
Thank g21leigh
Joe M, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Dear g21Leigh, Thank you for the great comments about the Sheraton Columbia Hotel, they are well received. We do appreciate your business and continually try to exceed our customers expectations. We do appreciate you recognizing Sandy for her great service, we will recognize her for her efforts and share your comments with her and the rest of the team. Thank... More 

West Point, Virginia
Level Contributor
264 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 stars Reviewed August 29, 2014

The 3 point average rating is a bit of a gift. If I could have given 2 1/2 points, I would have. Here for a wedding, one of three scheduled for the weekend. The lady at reception was nice but harried. "My associate went home sick." We saw not one other employee or staff member. She was alone dealing with... More 

Helpful?
Thank George C
Joe M, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Dear Mr. George C, Thank you for taking the time to submit a review of the hotel, our comments are well received. My sincerest apologies for a less than perfect stay, we regret hat there was some service challenges and I can assure you, this is not common practice and we will review the day carefully and adjust our operating... More 

Philadelphia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed August 26, 2014

The front desk ( shirlene) is great and is always helpful and very pleasant. The two bartenders make you stay enjoyable (mike Beyer and terry mcdougal). They are friendly, attentive and make great conversation.

Helpful?
Thank Troy_9
Joe M, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Dear Try 9, Thank you for recognizing both Mike, Sherylene and Terry for their great service I will be sure to share your comments.. You business is important to us and we are glad you chose our hotel. We hope to have the opportunity again to host your stay. Thanks again for your business and wonderful comments. Joe M General... More 

us
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 25, 2014

We always enjoy staying at the Sheraton Columbia where the staff members are friendly, the rooms are clean and fresh with nice amenities and prompt and attentive room service when needed. We requested a refrigerator in our room and it was delivered within 15 minutes. Our pets are welcome at this hotel and there is no extra charge. The area... More 

Helpful?
Thank ec2571
Joe_Giannino, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Dear EC, Thank you for the great comments, I will share them with our staff immediately We truly appreciate your business and hope you have the opportunity to stay with us again soon!. Thanks again! Joe Masi General Manager More 

1 review
5 of 5 stars Reviewed August 18, 2014 via mobile

I just want to say, Mike Beyer at the hotel bar was great! Excellent customer service and definitely an asset! If I had to pick someone to make my drinks again, it would be Mike. He was extremely friendly and knowledgable and made our evening very enjoyable.

Helpful?
Thank Nola K
Joe_Giannino, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Thank you for the review and accolades to Mike our bartender. We work hard on meeting and exceeding our guests expectations and it is always welcoming to hear when we have succeeded. We look forward to welcoming you back soon!! More 

Raleigh, North Carolina
1 review
5 of 5 stars Reviewed August 15, 2014

I want to write a quick shout out to Sandra Thomas, who was a huge help this week. I accidentally booked our stay for the wrong night and had gotten the lower, prepaid rate. I called and Sandra changed our reservations for no extra charge and without me having to be on the phone the entire time. She was extremely... More 

Helpful?
Thank AndrewNC919
Joe_Giannino, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Thank you for the wonderful 5-Star review. I am glad that Sandy was able to assist you and agree that she is a terrific associate and ambassador of our brand. We look forward to welcoming you back. More 

Storrs
2 reviews
5 of 5 stars Reviewed August 14, 2014

A lot plays into what I like in a hotel and I spend around 300 nights a year in hotels. Most important is that the room is clean and that I feel like I have a place to go somewhere in the hotel when I have no plans for the evening. I like the restaurant bar here and hanging out... More 

Helpful?
Thank kramergwt
Joe_Giannino, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Thank you for the great 5-Star review and mentioning our bartender Mike. We are always happy to hear of positive interactions with our associates and exceeding expectations. We look forward to welcoming you back again soon! More 

Richmond
1 review
5 of 5 stars Reviewed August 13, 2014

So I stay here regularly, but rarely do much else other than work. While most hotel bar (and staff) are not engaged, I really like Mike B. Nice dude, knew the area and bar offering. I wound up taking clients here and it was a good experience.

Helpful?
Thank curtinme
Joe_Giannino, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Thank you for the great review and comments on Mike in the Lounge....we love hearing that we have met and exceeded our guests expectations. Again, thank you and we look forward to seeing you again soon. More 

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located between Baltimore's Inner Harbor and the Capitol, the Sheraton Columbia Town Center Hotel is also near Merriweather Post Pavilion, Toby's Dinner Theatre and The Mall in Columbia. ... more   less 

Additional Information about Sheraton Columbia Town Center Hotel

Address: 10207 Wincopin Cir, Columbia, MD 21044-3408
Location: United States > Maryland > Columbia
Price Range: $111 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Columbia Town Center Hotel 3.5*
Number of rooms: 290
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Also Known As:
Sheraton Columbia Town Hotel Columbia
Columbia Sheraton
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