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Sheraton Columbia Town Center Hotel

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Sheraton Columbia Town Center Hotel
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588 Reviews from our TripAdvisor Community

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Showing 585: English reviews
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We booked this room through Hotels.com 6 months ago for June 22, 2016 because it was close to the venue for a concert we were attending that evening. Upon arrival at the hotel at 4pm on the day of our reservation the personnel at the Sheraton told us the room was cancelled. I don't recommend using this hotel due to... More 

Helpful?
Thank thegreenmonkey
William S, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Dear Guest, Please accept my apology for not being able to accommodate your reservation. Per our communications unfortunately due to unforeseen circumstances we were not able to accommodate you at the hotel. As soon as we were aware of the situation that morning we called Expedia/Hotels.com and explained the situation. The resolution was that Hotels.com was to find another hotel... More 

Richmond, Virginia, United States
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

PROS: We chose this Sheraton due to the close proximity to Merriweather Post Pavillion for "The Cure" concert on June 22nd. We were able to walk to MPP from the Hotel and back in about 14 minutes, which was great. Terry in the Bar/Lounge as our server after the concert was great. Try the Bison Chili and Cheese Plate for... More 

Helpful?
Thank Philise C
William S, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Dear Philise C, Thank you for taking the time to post on Trip Advisor. Thank you also for taking the time to recognize Terry in our restaurant. I will certainly pass along your kind words to Terry. Please accept my apologies for the club floor amenities not being up to standard. I will certainly speak with our F&B team. We... More 

Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This hotel is a gem. It sits on the water, surrounded by greenery and quiet. It's within walking distance of Whole Foods. It has been a great stay in every respect. The staff is very friendly and professional. I have already booked my next stay for business next month.

Helpful?
1 Thank tlchallans
William S, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Dear tlchallans, Thank you for taking the time to post on Trip Advisor. Thank you also for taking the time to recognize our friendly and professional staff. I will certainly pass along your kind words and commendation to them. We accommodate many guests each evening and we strive to make their night’s stay a satisfying one. The principle goal of... More 

Edgewater, Maryland
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 15, 2016

We stayed here for the M3 Rock Festival. This hotel completely embraced the group with open arms. They had special food, and festivities welcoming the group upon arrival and were really great about providing transportation to the event, This is what hotels should be going !! Customer service at its best!

Helpful?
Thank Kissfan71
William S, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Dear Kissfan71, Thank you for taking the time to post on Trip Advisor. I’m happy to hear you had a great time at the M3 concert. It was a Great Concert. We are looking forward to making next year even better. Again, thank you for your feedback and we look forward to seeing you next year. Rock On! Sincerely, Bill... More 

Houston, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 10, 2016

Loved the location because it was close to the mall and a lot of really good restaurants. I had a complimentary shuttle to my office and had the nicest driver Tyrone B! Great staff, great service would definitely recommend staying here.

Helpful?
Thank Mona L
William S, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Dear Mona L, Thank you for taking the time to post on Trip Advisor. Thank you also for taking the time to recognize Tyrone and the hotel staff. I will certainly pass along your kind words of praise. I am very proud of our staff and it is truly rewarding when a guest recognizes our staff’s efforts and takes the... More 

New York City, New York
Level Contributor
357 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
5 of 5 stars Reviewed June 6, 2016

Stay here for a seminar I gave and it was a great stay. The rooms are nice an clean. The hotel is situated on a lake that had a beautiful walk around it and a number of restaurants to dine in on the lake. The staff was very friendly and welcoming at all times. Will be staying here next time... More 

Helpful?
Thank gregmNY
William S, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Dear gregmNY , Thank you for taking the time you post on Trip Advisor. On behalf of our hotel staff, I wanted to let you know how delighted we were to receive your kind words of praise regarding our friendly staff and the cleanliness of our rooms. It is truly rewarding when a guest recognizes our staff’s efforts and takes... More 

Columbus, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 5, 2016

This was our first stay at this hotel. After checking in we discovered our room did not have a dresser to store clothes in. We spoke to the manager about the dilemma and he (Alexander) and he took immediate action to resovle the issue. There were two other employees working the desk during our stay who we believe deserve praise,... More 

Helpful?
1 Thank brutusq1911
William S, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Dear brutusq 1911, Thank you for taking the time to post on Trip Advisor. Thank you also for taking the time to recognize Juan, Juwan and Alexander. I will certainly pass along your kind words and commendation to them. We accommodate many guests each evening and we strive to make their night’s stay a satisfying one. The principle goal of... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 21, 2016

I stayed at this hotel for nine days. I received great service from the staff. The only problem I have is that the TV cable was terrible.....several times I got no signal. It was frustrating. Finally the engineers swapped out my TV, and that solved the problem. The area is so peaceful. The food was very good. All in all,... More 

Helpful?
1 Thank Sharon G
William S, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Dear Sharon G, Thank you for taking the time to post on Trip Advisor. Please accept my apology for the TV issue you encountered. Thank you for recognizing the great service from the staff and the food quality. I will certainly pass along your comments to our staff. It’s through our guest’s eyes that we can assess the quality of... More 

Bear, Delaware
Level Contributor
257 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed May 20, 2016 via mobile

I stayed here with friends for a concert at the Merriweather post pavillion. They offered a free shuttle to and from the event. The room was large and nicely decorated. The staff was very helpful and the beds were amazing. Will definitely be back

Helpful?
2 Thank valeriecolleen
William S, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Dear Valeriecolleen, Thank you for taking the time to post on Trip Advisor. Thank you also for taking the time to recognize the staff. It is very rewarding when a guest takes the time to post comments. I will certainly pass along your comments to our staff. We accommodate many guests each evening and we strive to make their night’s... More 

Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 20, 2016

I've stayed here a number of times and have always had a great experience. The setting is right on a beautiful lake. There are a few restaurants within walking distance, if you want to soak up the view on your way to and from the hotel. However, you don't need to leave the property to get excellent food and friendly... More 

Helpful?
1 Thank thebrianwilliams
William S, General Manager at Sheraton Columbia Town Center Hotel, responded to this review

Dear thebrianwilliams, Thank you for taking the time to post on Trip Advisor and recognizing our Wonderful Staff. I am very proud of our staff. I am happy to hear you enjoyed our lake setting and great location. I will certainly pass along your comments to Noel as well as the rest of our staff. We accommodate many guests each... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located between Baltimore's Inner Harbor and the Capitol, the Sheraton Columbia Town Center Hotel is also near Merriweather Post Pavilion, Toby's Dinner Theatre and The Mall in Columbia. ... more   less 

Additional Information about Sheraton Columbia Town Center Hotel

Address: 10207 Wincopin Cr., Columbia, MD 21044
Location: United States > Maryland > Columbia
Price Range: $130 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Columbia Town Center Hotel 3.5*
Number of rooms: 290
Reservation Options:
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Also Known As:
Sheraton Columbia Town Hotel Columbia
Columbia Sheraton
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