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Sonesta ES Suites Columbia

Traveler (33)
Room & Suite (25)
Video (1)
Certificate of Excellence

About

#5 of 12 hotels in Columbia
Location
Cleanliness
Service
Value
Certificate of Excellence
The newly renovated Sonesta ES Suites Columbia near Baltimore is your home away from home. Conveniently located within the Washington, DC / Baltimore corridor, our all new Sonesta ES Suites Columbia is located within a residential area with easy access to Interstate I95 and I70 and Gateway Business Park home to several major business such as Johns Hopkins APL, Sun Microsystems, Magellan Health, MICROS, Sears Logistic, Peak Technologies, Corvis, SAIC, and Hitachi Data Systems. The hotel is convenient to Baltimore Orioles baseball, Baltimore Ravens football, FedEx Field home to the Washington Redskins, the Inner Harbor, historic Annapolis, the U.S. Naval Academy, Reginald F. Lewis Museum of African American History & Culture, Washington, DC, the Smithsonian Museums. The Sonesta ES Suites Columbia offers a choice of three spacious suite accommodations. Our guests enjoy a complimentary breakfast buffet unwind at end of their day with our evening receptions Tuesday to Thursday. We are a pet friendly hotel. Pet fee applies.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Breakfast included
Free parking
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Hotel links
Visit hotel website
Special Offer:Free Breakfast & Parking
Hotel deals

Location

Full view
517Reviews
4Q+A
95Room tips
Traveler rating
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Popular mentions
We have stayed before at this Sonesta and trust the quality of cleanliness, location, and friendly staff. We wish the breakfasts were a bit less high carb, and that something other than apples were available as fruit. We were there for five breakfasts and never anything but
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Review collected in partnership with this hotel
Response from ShaneB2368, General Manager at Sonesta ES Suites Columbia
Responded 1 week ago
Thanks for staying with us and we appreciate your review. I welcome your feedback and comments regarding our breakfast and will work with the F&B team to ensure our offerings. Thanks and we hope you visit us soon again!! Sincerely, Shane Brown General Manager
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Hotel's Favorite
We booked this hotel extremely last minute as we had to quickly get out of our home for repairs. We have been here two weeks now and are so thankful that this is where we landed! Kimanda Heywood, the front office manager has been beyond amazing in helping us every step of the
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Response from ShaneB2368, General Manager at Sonesta ES Suites Columbia
Responded Mar 28, 2019
Thank you so very much for your feedback from your recent stay at our Sonesta ES Suites-Columbia hotel. Our guest total satisfaction is always our top priority and I'm happy to see we fully accomplished that during your stay. We are glad that you and family loved our services from Kimanda Heywood and other associates, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thanks again for your feedback and we cannot wait for you to visit us again soon! Sincerely, Shane Brown General Manager
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We've been staying at the Sonesta ES Columbia for a few years while attending the M3 Music Festival at Merriweather Post Pavillion. We always enjoy our stay and will be back next year! Great hotel with convenient location to the concert venue.
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Review collected in partnership with Sonesta
Response from ShaneB2368, General Manager at Sonesta ES Suites Columbia
Responded 1 week ago
We are grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again. Sincerely, Shane Brown General Manager
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Guest check-in went very well, friendly competent staff. Breakfast was fine with comfortable seating. Walls, floors, and ceilings extremely thin. Expect noise. Hallway carpets dirty, stained, and odorous. Top concern, after midnight two people arrived at the room the floor
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Response from ShaneB2368, General Manager at Sonesta ES Suites Columbia
Responded 2 weeks ago
We're extremely sorry that you had to face such difficulties, problems in customer service is not something we are known for. As you can see from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will completely make it up to you. As the General Manager, I will be reaching out to you personally. We hope to resolve this to your benefit and earn you back as a customer. Sincerely, Shane Brown General Manager
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This was my 4th stay here. When I come to Columbia, I stay here. Staff are still wonderful, very upbeat and ready to help with whatever may come. I still love the bed; it is excellent for me. I realize that it is very subjective, but I always get a good night's sleep here.
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Response from ShaneB2368, General Manager at Sonesta ES Suites Columbia
Responded 4 weeks ago
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. Sincerely, Shane Brown General Manager
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PRICE RANGE
$122 - $236 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
staybridge suites baltimore columbia hotel columbiastaybridge suites columbia
LOCATION
United StatesMarylandColumbia
NUMBER OF ROOMS
118
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