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SpringHill Suites Columbia

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Traveler (66)
Room & Suite (66)
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About

Location
Cleanliness
Service
Value
GreenLeaders Silver level
SpringHill Suites Columbia is located south of Baltimore, north of Washington DC and 15 miles from Baltimore Washington International Airport (BWI). Our spacious, stylish suites include plush bedding, microwave, mini-fridge, large desk, complimentary high speed Internet, and a flat screen TV. Additional amenities include free parking, complimentary hot breakfast, a fitness center and the indoor pool. Enjoy quick access to Camden Yards, M&T Bank Stadium, Maryland Zoo, Maryland Science Center, Baltimore National Aquarium, Fort Meade and Washington DC.
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast included
Breakfast Available
Business Center with Internet Access
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
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HOTEL CLASS
Hotel links
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Location

Full view
45Car recommended
Grade: 45 out of 100
29Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
357Reviews
141Photos
3Q+A
67Room tips
Traveler rating
  • 184
  • 112
  • 35
  • 14
  • 12
Time of year
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  • English
Popular mentions
Prior to arrival I had read on PlugShare that one hotel employee routinely parks a truck in front of this hotel's Tesla destination chargers to try to prevent access. Sure enough, it's true and ongoing. Staff actually bullying guests. Doesn't really make you feel welcome. I see
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Response from Chuck C, General Manager at SpringHill Suites Columbia
Responded 2 weeks ago
PennSteve, My sincere apologies. This is a huge misunderstanding and will not ever happen again. Thanks for bringing this to my attention. It has been addressed. Chuck Chandler, General Manager
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Some of the recent low rated reviews of this hotel concerned me a little, but not to fear because we experience no issues whatsoever and had a good stay. The location in Columbia is great, with easy hotel access from the main road. There are lots of food choices nearby to
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Response from AmandaC8364, Hotel Representative at SpringHill Suites Columbia
Responded Dec 21, 2018
ripcordzz, Thank you for your review! We are so glad you enjoyed the location, dining, staff, and facilities at the SpringHill Suites Columbia. We can't wait to have you back when you're in Columbia again!
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First off, the Staff was awesome! Friendly, happy, helpful! The room was big, clean, conveniently laid out. Keeping hot water seemed a little more difficult than it should have been, but maybe it was just us. It was nothing worth complaining about. Lounge was big and clean, and
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Response from AmandaC8364, Hotel Representative at SpringHill Suites Columbia
Responded Dec 28, 2018
Jarenkad, Wow! Thank you for your awesome review of the SpringHill Suites Columbia! We are so thrilled to hear you had a great stay and enjoyed our wonderful staff. We hope to see you again soon! Sincerely, Hotel Representative
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We usually love Marriott properties and as rewards members, try to stay whenever we can. This property left a lot to be desired. Check in was slow and the women at the desk were rude. Doing their jobs seemed to be a great inconvenience for them. When we got to our room, we saw
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Response from Chuck C, General Manager at SpringHill Suites Columbia
Responded Nov 13, 2018
Nina, I am so sorry for your recent experiences at our hotel. I would appreciate the opportunity to discuss your concerns separately. Please either reach out to me or let me know a good time and date that I could call you. Thanks for the feedback, I look forward to speaking with you further. Chuck Chandler, General Manager 410.290.7896 chuck.chandler@Marriott.com
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This is a nice hotel in a good location. The reception was courteous and professional and the room was spacious, clean, and quiet. I will definitely stay here again the next time I’m in Columbia, Maryland.
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Response from Chuck C, General Manager at SpringHill Suites Columbia
Responded Nov 13, 2018
Dan S., Thanks a million for the nice review and recommendation! We truly appreciate you staying with us and look forward to having you back. Chuck Chandler, General Manager
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12345614
Glad to try and make it right for you. As I noted, with the severe winds our area experienced while you were here caused substantial problems with our Hot Water Heaters. Both my engineer and myself came in and addressed the problem twice over the weekend. I would like to make this right for you for what otherwise was literally an Act of God with the high winds. How can I make it right? Thanks. Chuck Chandler, General Manager
1 vote
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Hi Cathy, Not sure this question is for our SpringHill Suites in Columbia, MD. Can you very that we are the correct hotel for you. Thanks. Chuck Chandler, General Manager
0 votes
Good morning Spencer, Yes, your hotel room key will get guests back into the property after the front door has been locked, just as it gets you in the side entrances. We do this for guest and team member safety. Thanks for your question. Please let me know if I can assist in any other way. Chuck Chandler, General Manager
1 vote
"Not a large hotel so rooms are not that different."
"It sold out on a Saturday night in early June: you may want to try to check in early to get a room upstairs, away from the elevator, etc."
"request room with the pull out if you have a large family"
"rooms on the south side away from the elevator was very quiet"
"all rooms are great"
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12345614
PRICE RANGE
$111 - $216 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
springhill suites columbia hotel columbia
LOCATION
United StatesMarylandColumbia
NUMBER OF ROOMS
117
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