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Comfort Inn at Joint Base Andrews

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Comfort Inn at Joint Base Andrews
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73 Reviews from our TripAdvisor Community

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Showing 72: English reviews
Ashburnham, Massachusetts, United States
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I choose this hotel for the second time, due to the presidential suite which offers a full living room/kitchen, and then next door the bedroom which is essentially a single or double room partitioned. We traveled with our two kids and another family friend, so essentially we had our bedroom, then the next room was the suite room, and then... More 

Helpful?
Thank Chris C
Sarah L, Manager at Comfort Inn at Joint Base Andrews, responded to this review

Dear Chris; Welcome Back! Thank you for selecting the Comfort Inn Clinton as your place to stay again. It means a great deal to us to see we continue to exceed your expectations and delighted to hear the rooms are a great fit for your family and friends needs. Sorry about the housekeeping issue, we'll bring this to the attention... More 

Fort Knox, KY
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 26, 2016

There is no greeting at check in beyond ID and credit card. It seems to be in a bad area with a huge fence around it. There was a lot of noise in the hall at all hours. The rooms do not have enough power outlets. You need to watch housekeeping very closely. They can and will take anything in... More 

Helpful?
1 Thank William C
Sarah L, Manager at Comfort Inn at Joint Base Andrews, responded to this review

Dear William; We appreciate you taking the time to share your recent experience with us. We hope you can accept our apologies as well as housekeeping for the error and any inconvenience it may have caused. We received a call from Customer Care, that you had not spoke with a member of our team, but I understand from the manager... More 

Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed December 14, 2015 via mobile

It's worth trying and the staff are very helpful and nice. Though transportation is a bit difficult to get around this area but if you are looking for a place to relax and enjoy your self. This's the right place

Helpful?
Thank Syl S
Sarah L, Manager at Comfort Inn at Joint Base Andrews, responded to this review

Dear Sly; Thank you for taking the time to write a review from your recent stay. We are pleased to hear that you had a relaxing and comfortable time at our hotel. I will share your comments with the team to motivate and inspire them to keep up the great customer service. We hope you select us again the next... More 

Clinton, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 12, 2015

At Check-in, no welcome at all! I had to say,hello to him! He only said "ID and credit card". I should have known then to do something different. Room 316 is right at elevators, coffee maker had red stirrer in the back of it and old coffee grinds. The shower, full of long black hair clogged in tub! The best... More 

Helpful?
1 Thank scottie316
Sarah L, Manager at Comfort Inn at Joint Base Andrews, responded to this review

Dear Scottie; We appreciate your business and would thank you for bringing this to our attention. We apologize for the disappointing service you received from our staff, as well as the condition of the guestroom, as this is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you... More 

Fort Wayne
Level Contributor
47 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed November 22, 2015

Staff friendly, breakfast adequate, workout facility ok, neighborhood rough but fence around parking lot. Make sure they email a copy of the receipt. I found this hotel after the Presidential Inn at Andrews failed to honor my guaranteed reservation because of higher priority; that I understand, but the Presidential Inn should notify the customer in advance and make alternate reservations... More 

Helpful?
Thank William P
Sarah L, Manager at Comfort Inn at Joint Base Andrews, responded to this review

Dear William; Thank you for taking the time to leave us a review regarding your recent stay. While we certainly apologize for the frustration you encountered with the other location, we are pleased to see you found us and appreciate the opportunity to meet your expectations. Thank you for the kind words for the staff, they work hard to ensure... More 

Syracuse, Utah
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed October 30, 2015

This is not a great hotel. It feels old, it feels and is a bit dirty. it is far from the main gate of st. andrews, its close to the virgina gate. the beds are not the most comfortable. breakfast is in the main lobby with plastic plates, the food is not the freshest either. it is just a very... More 

Helpful?
Thank Jack J
Sarah L, Manager at Comfort Inn at Joint Base Andrews, responded to this review

Dear Jack; We appreciate you taking the time to share your trip with us, thank you for the review. Guest comfort and satisfaction is very important to us. Based on your feedback we see which areas we need to improve upon and will continue to work on this with the staff to better our guests experience. We understand that the... More 

Chicago, Illinois
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 13, 2015

I enjoyed my stay here. I am a frequent visitor of Choice hotels and this one did not disappoint!. The staff was friendly and attentive even though there was an unusually large crowd there this weekend.

Helpful?
Thank Chitown_Que
Sarah L, Manager at Comfort Inn at Joint Base Andrews, responded to this review

Dear Chitown_Que; Thank you for taking the time to leave us a review. We appreciate your loyalty to Choice Hotels and thank you for selecting our hotel as your place to stay while in town. Feedback from our guests is very important to us as it allows us to see where we are doing well, and where improvements may be... More 

Level Contributor
4 reviews
1 of 5 stars Reviewed October 3, 2015 via mobile

Bad smellng. Noticed it as soon as we walked in the hotel. The door to the room was not shut. The room was stuffy and smelled bad. The AC didn't work at all. The fan came on, but only on low. I always bring my own fan and I'm glad I did. Did not feel safe here. Neighborhood was questionable.... More 

Helpful?
Thank bmerideth
Sarah L, Manager at Comfort Inn at Joint Base Andrews, responded to this review

Dear bmerideth; Thank you for reaching out to us and sharing your recent experience. Please accept our sincere apologies for not meeting your expectations with this stay. Guest comfort and satisfaction is very important to us and we will use your feedback to make changes to the guest room right away. Rest assured, your comments have been shared with the... More 

Frederick, Maryland
Level Contributor
73 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed October 2, 2015

We used Priceline to find a deal on a hotel for one night in this area. It was clean. Breakfast was free and there was a good variety of items. There is very little nearby and the neighborhood was not the greatest.

Helpful?
Thank Suzanne Y
Sarah L, Manager at Comfort Inn at Joint Base Andrews, responded to this review

Dear Suzanne; Thank you for your review. We appreciate you selecting our hotel as your place to stay while in town. I am pleased to see that you found the guestroom and good variety at breakfast suited your needs. The surrounding area, while urban, is quite nice with good restaurants, shops and things to do within a short drive. Guests... More 

New Cumberland, Pennsylvania
Level Contributor
41 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed October 2, 2015

I stayed at this hotel for just one night, to attend a family member's viewing and funeral. Everything was clean, the room was well made up and nicely decorated. The bathroom was clean, with lots of towels (which were very soft!). I was greeted at the front desk and checked in without issue. I was also greeted by a member... More 

Helpful?
Thank rustyfankathie
Sarah L, Manager at Comfort Inn at Joint Base Andrews, responded to this review

Dear rustyfankathie; Thank you for your review and valuable feedback. I am pleased to see that you enjoyed your stay and found the hotel guestroom and friendly staff met your expectations. We appreciate you taking the time to share your experience with us. Thank you again for your business, if the need arises we do hope to welcome you back.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Our hotel is only a mile and a half away from Joint Base Andrews, which is made up of Naval Air Station Washington and Andrews Air Force Base and serves as the home base for Air Force One. Conveniently located off 495, just 12 miles from Washington DC. Minutes from Gaylord National Resort and Convention Center, Prince Georges Equestrian Center/Show Place Arena and the National Mall and Parks. All rooms include free high speed internet, microwave, refrigerator, hairdryers, iron and ironing board. Start your day with our free hot breakfast. All guests have free access to our lobby computers to check email or print boarding passes. ... more   less 

Additional Information about Comfort Inn at Joint Base Andrews

Address: 7979 Malcolm Rd, Clinton, MD 20735-1715
Location: United States > Maryland > Clinton
Price Range: $94 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn at Joint Base Andrews 2*
Number of rooms: 94
Reservation Options:
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Also Known As:
Comfort Inn At Andrews Afb Hotel Clinton
Comfort Inn Clinton
Clinton Comfort Inn
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