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Colony South

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206 Reviews from our TripAdvisor Community

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Showing 200: English reviews
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Lattimore, North Carolina
Reviewed 5 days ago NEWvia mobile

The price of the room for the area was hard to beat. Room was clean and adequate. But the checkin experience was very slow. They were understaffed for the amount of business they had that night. I would stay there again with no doubt considering the price and quality of the facility.

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Helpful?
Thank Alton B
Reviewed 1 week ago

I stayed in this hotel on March 10- March 12, 2017 They threaten to cancel my rooms, I waited over 45 minutes to check in, there was three people at the desk who spoke very little to broken English, they was rude, disrespectful and unprofessional, A incident happened at the hotel during our stay and they kicked our host out...

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1Thank Robin A
Reviewed 1 week ago

Staff is very rude. The staff seem to act like they didn't know hotel procedures of checking in and pricing. We had a large group and most of the group had to wait hours to check in. The WiFi was cut off on us. they also closed the pool Saturday, moved all the tables and chairs out of the lobby...

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1Thank Michael J
Southfield, Michigan
Reviewed 1 week ago

While I had a awful stay at this hotel, I do wanna point out one individual that stood out. Patrick (the shuttle van driver), whom went above every standard of his job to help out 6 individuals. This awesome guy (knowing our vehicle was down) took us to a restaurant to grab us some food because we were hungry. He's...

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1Thank angiefreed85
Reviewed 2 weeks ago via mobile

I got that until 9:43 pm when two men came to my room to inspect it. I am stuck here after I gave my credit card because I can leave yes, however, I will not get any refunds. Interesting treatment here. I did not read the February reviews because I grew up in this area and this was supposed to...

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1Thank Mi B
Goodyear, Arizona
Reviewed 2 weeks ago

not a bad location next to a hospital. Not to far from some stores. Could be a nice hotel; if proper cleaning and replacement of needed items was done. ( Linen not changed during my stay; needed to go to the desk for cups,coffee) washcloths not replaced. Carpet nasty not vacumned and dirty and stained. needed shampooed/replaced. Food not the...

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Thank Gene B
Reviewed 4 weeks ago

We were in Clinton for a funeral, stayed in for 3 nights and had 4 rooms in all. In the morning when housekeeping knocked we asked them to come back. They never did. The next day they only made the bed. The bathroom was not cleaned nor the towels replenished. The gym is well equiped but the machines are filthy.

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1Thank Beverley E
Plains, Pennsylvania
Reviewed February 19, 2017 via mobile

Rooms were dirty, had to call the front desk for hot water no clean towels left . The entire ground floor smelled of pot and the lobby had very strange traffic coming in and out. Moldy food at cafe. No towels in pool

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1Thank amy1133
Omar K, Manager at Colony South, responded to this review

Greetings Amy, I would like to take a moment and apologize for the experience you had during your recent stay with us. When looking at our rapid response log, I did see your call on the hot water and our record indicates maintenance promptly addressed the water temperature by correcting the matter within less than 5 minutes. The Colony South...

Lansdowne, Pennsylvania
Reviewed January 30, 2017

Patrick was the best person for the shuttle driver. His experience and knowledge of the area was outstanding. He is willing to take you where you need to go, he is the perfect man for the job and very polite. I would recommend him very highly.

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Thank andreagraves97
Omar K, Manager at Colony South, responded to this review

Thank you for your recent stay with us Andrea, We appreciate your loyalty and look forward to welcoming you home away from home soon. Cordially, Omar K

Wilmington, Delaware
Reviewed January 29, 2017

Upon arrival was greeted by the shuttle driver (Mr. Patrick). This was a 2 day family affair. After conversing with (Mr. Partick) We wanted to invite him to our festive affair. When we host our next family function Mr. Patrick has influenced us with hospitality and friendlyness to book with Colony South for our next affair.

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Thank Yarbray
Omar K, Manager at Colony South, responded to this review

Thank you Michael and Teensy for your recent stay with us at the Colony South Hotel and conference center. We are thrilled to hear Mr. Patrick made your family feel at home, we are proud of Patrick legendary service and will surely share your comments. See you soon again Cordially, Omar K

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Your Gateway to the Nation's Capital and all Southern Maryland has to offer The Colony features over 195 guest rooms and suites, which are spacious and newly decorated, just minutes from Andrews, Fed-Ex Field, Washington DC, Six Flags and more.With an indoor Pool, Spa and fitness center, you can end the day enjoying a relaxing and sumptuous dining experience in our Wayfarer Restaurant, enjoying a cocktail while listening to live bands in our Decoy Lounge, or begin the day with a fresh cup of coffee & pastry in the morning offered by our Cafe. The primary choice in our region for Weddings and Catered events our elegant Cotillion Ballroom is the perfect setting for a corporate business meeting or the most delicate and beautiful wedding featuring over 10,000 square feet of flexible meeting space for any type of event. ... more   less 

Additional Information about Colony South

Address: 7401 Surratts Road, Clinton, MD 20735
Location: United States > Maryland > Clinton
Price Range: $98 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Colony South 3*
Number of rooms: 195
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Also Known As:
Colony South Clinton
Colony South Hotel Clinton
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Questions & Answers

Here's what travelers have asked, with answers from Colony South staff and other travelers.
3 questions
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Questions? Get answers from Colony South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“1st floor near the pool area”
 of 5 bubbles michaeljR4493TQ, 1 week ago | Read review
“room faced the main road; sun came in in morning NICE”
 of 5 bubbles 488geneb, 2 weeks ago | Read review
“Even-numbered rooms are on quieter side of hotel, away from MD route 5”
 of 5 bubbles Stephen1949, Jan 27, 2017 | Read review
“Quieter rooms on the 3rd floor levels.”
 of 5 bubbles 493wayneb, Dec 1, 2016 | Read review
“Saving that secret just for me :)”
 of 5 bubbles janswalkbuddy, Nov 19, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question