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Quality Suites

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104 Reviews from our TripAdvisor Community

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Showing 104: English reviews
Level Contributor
6 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

We have been staying here for many years, since they first opened. We go to a local auction on Wednesday and stay Tuesday nights. They have always given the "regulars " a special rate. Used to be a Comfort Suites, it has slipped to a Quality suites. We were here 6 weeks ago, there was only decaf in the rooms.... More 

Helpful?
Thank Stacy L
Management response:

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

NY
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed 2 weeks ago

First of all, this is no longer Comfort Inn but Quality Inn. Secondly they are trying to charge our credit card two days after checking out for a second time (and more than we paid). When my husband called the hotel on Friday to dispute an extra $199 charge on our CC 2 days after check out, even though they... More 

Helpful?
Thank iluv2trvl4
Management response:

Dear Guest, The reason We charge the card twice because you two seperate reservations. I told Your husband that we need 24Hr . to investigate the problem. well your credit is on the way. Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would... More 

Fort Worth, Texas
Level Contributor
140 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I would have given the hotel 4 stars but for 2 reasons. 1- they were OUT of regular coffee in the room. Not acceptable for a two night weekend stay. 2- the sheets were so small they separated from the mattress when I laid down. Friendly staff, all else as expected. Would stay, again, checking on the coffee supply first!!!

Helpful?
Thank 63901pb
Management response:

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Ken Oza... More 

Kensington, Maryland
Level Contributor
59 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed July 11, 2016

The location of this hotel is very good. It's right near Washington College, where we were picking our son up from camp. The room smelled musty on first entry, but it was adequately clean and the bed and linens were better than I expected. For $100 it wasn't terrible. It was very quiet, even though the parking lot was mostly... More 

Helpful?
Thank Holly D
Management response:

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Ken Oza... More 

Indianapolis, Indiana
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed May 17, 2016

Next door is a Holiday Inn Express, go there. Unless this hotel is half the price and you are on a limited budget. The staff here is friendly. My room was 2nd class. The bathroom was recently upgraded and reasonable clean. The room was mostly clean, but the first night there was dust that disappeared the next day. The carpet... More 

Helpful?
Thank kinesic
Management response:

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Ken Oza... More 

Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 8, 2016

There are two traditional hotels in Chestertown. We stayed here to save money since our visit was only one night. Our stay in the Comfort Inn was good overall, but our smoke detector was missing (with wires hanging from the ceiling), and our bathroom lights would not come on fully. Both issues suggest that the staff is not caring for... More 

Helpful?
Thank Jim D
Management response:

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Ken Oza... More 

Middletown, NJ
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 4, 2016

Based on other reviews for this hotel, we stayed one night for our visit to Annapolis. And we were not disappointed in any way. The hotel was clean, modern and well equipped. Our "semi-suite" room had 1 King bed (very comfy) and a sofa bed (ok for kids...not adults). Room had a particularly good computer desk/chair for free Wifi, coffee... More 

Helpful?
Thank thirdbase
Management response:

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Ken Oza... More 

Martinsburg, West Virginia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 22, 2016

Overall a good stay. I have to say the front desk clerk was nice when we checked in. We were able to get to the pool before they closed it down for the night which made my kids happy. The room was decent, nothing special, but it provided what we were looking for a good night sleep at a good... More 

Helpful?
Thank Steve J
Management response:

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Ken Oza... More 

Mt Jackson, VA
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 5, 2016

The room was nice and the breakfast was good. The room was on the second floor and looks like it had been recently updated except for the cheap imitation brass towels racks in the bathroom that were losing their finish. The luggage carts were all in poor condition and the outside landscaping was in horrible condition. The ground floor exit... More 

Helpful?
Thank bheasley
Management response:

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Ken Oza... More 

Stevensville, Maryland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 23, 2016

Had a friend who was checking different colleges for her younger sister ,so we went to see the Washington college in Chestertown. Stayed at the comfort inn and had a great experience ,the rooms were clean got a special rate for the college and staff was great.They also had hot breakfast .Location is great for the price.

Helpful?
1 Thank Sarah C
Management response:

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Ken Oza... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Quality Suites

Address: 160 Scheeler Rd, Chestertown, MD 21620 (Formerly Comfort Suites)
Location: United States > Maryland > Chestertown
Price Range: $88 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites 2.5*
Number of rooms: 53
Reservation Options:
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Also Known As:
Comfort Hotel Chestertown
Comfort Suites Chestertown
Chestertown Comfort Suites
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