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Country Inn & Suites By Carlson, Camp Springs (Andrews Air Force Base)

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Country Inn & Suites By Carlson, Camp Springs (Andrews Air Force Base)
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353 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Camp Springs (Andrews Air Force Base)
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Showing 343: English reviews
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 23, 2016 via mobile

Hotel was CLEAN AND bright. Friendly atmosphere. Front desk staff were professional and courteous. Very helpful and knowledgeable. Very informative. Room was IMMACULATE to say the least. Breakfast was decent. Definitely better selections than most. Location wasn't far from main DC Attractions such as National Mall, MLK and Jefferson Memorials even Georgetown. Hotel offers a free shuttle anyway. Area felt... More 

Helpful?
1 Thank Chantal Z
iranak, Guest Relations Manager at Country Inn & Suites By Carlson, Camp Springs (Andrews Air Force Base), responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. I'm glad that our services, hospitality,... More 

Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed August 20, 2016 via mobile

We stayed here on our last leg of our road trip, visiting from the UK. This is in close proximity to Branch Avenue metro station and it is a 10 min walk or you can get a complimentary shuttle bus to the station, but I was concerned that the seat belts wouldn't fasten, especially for my children. The staff weren't... More 

Helpful?
Thank Helena H
iranak, Guest Relations Manager at Country Inn & Suites By Carlson, Camp Springs (Andrews Air Force Base), responded to this review

Thank you for your review, your feedback and your comments regarding your stay. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve we want you to know that the matters you mentioned are being addressed to our management. I do thank you for bringing this matter... More 

Madison Heights, MI
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 19, 2016 via mobile

Rooms were clean, breakfast was good, check-in was quick, but the best part was the shuttle to the Metro. Very convenient and always less than a ten minute wait for us. I'd highly recommend this hotel. The only possible negative I could think of is there is no pool.

Helpful?
Thank Jennifer E
iranak, Guest Relations Manager at Country Inn & Suites By Carlson, Camp Springs (Andrews Air Force Base), responded to this review

Thank you so much for your compliments to our shuttle service! It is heartwarming to hear of how our efforts to give you a great experience, filled with hospitality, comfort and convenience have been successful. I am very pleased to learn that you enjoyed the breakfast offered at our hotel. We can't begin to tell you how much we appreciate... More 

1 review
1 of 5 stars Reviewed August 8, 2016

I just spoke with the manager Kalpeesh regarding front desk staff member; Diane. Who has a horrible attitude and per Kalpeesh called the police because myself and other guests were sitting in front of the hotel after 11 pm. According to Kalpeesh they allow guests to sit outside in the warmer months. Kalpeesh could not advise where to find this... More 

Helpful?
Thank Jocelyn D
iranak, Guest Relations Manager at Country Inn & Suites By Carlson, Camp Springs (Andrews Air Force Base), responded to this review

Thank you for taking the time to complete our survey and share your experience! I am sorry for any rudeness or insult that you encountered with this situation and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. We greatly appreciate your time... More 

El Cajon
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 7, 2016

We had a very nice, comfortable stay. The staff at check in and checkout were very friendly. The breakfast was excellent with good variety of hot and ready to eat items. The shuttle was ready right when we needed to go to the Andrews gate.

Helpful?
Thank Jimmie E
iranak, Guest Relations Manager at Country Inn & Suites By Carlson, Camp Springs (Andrews Air Force Base), responded to this review

Thank you so much for your compliments to our shuttle service! It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. I am very pleased to learn that you enjoyed the breakfast offered at our hotel. We can't begin to tell you how much we appreciate your five star... More 

Houston, Texas
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed August 2, 2016 via mobile

We were driving into DC area from Texas and wanted a hotel that would not charge us an arm and a leg per night, and included parking--since we were driving. I booked this directly with them and used AAA discount. We arrived late on a Saturday night and there were a large number of guests hanging out outside making a... More 

Helpful?
1 Thank Juan A
iranak, Guest Relations Manager at Country Inn & Suites By Carlson, Camp Springs (Andrews Air Force Base), responded to this review

Thank you for your review, your feedback and your comments regarding your stay. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve we want you to know that the matters you mentioned are being addressed to our management. I do thank you for bringing this matter... More 

United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 25, 2016

We have always used this hotel chain for vacations.The observation was made that the staff here was less friendly than previous experience, but we were still satisfied, until I got home. The suites are great if traveling with kids; separate sleeping area for grown ups and a pull out couch for our little one. This is the first time we... More 

Helpful?
3 Thank Valerie G
iranak, Guest Relations Manager at Country Inn & Suites By Carlson, Camp Springs (Andrews Air Force Base), responded to this review

Thank you for reporting this incident you had in the hotel. We are already making reports about this so the management will be informed by this news. We are very sorry about your disappointment but rest assured, your concerns will be highly appreciated to better our services to our dear customers. We hope you can consider us again after the... More 

Georgetown, Kentucky, United States
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed July 21, 2016 via mobile

We recently stayed here for our family visit to DC. It is near the Branch Ave metro and has complimentary shuttle service to the metro. You can also park there as well for a nominal fee. The hotel has been updated and in area that isn't near much. We drove to eat in a not quite so desirable area. The... More 

Helpful?
Thank Trahnel M
iranak, Guest Relations Manager at Country Inn & Suites By Carlson, Camp Springs (Andrews Air Force Base), responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high housekeeping and hospitality standards. Your thorough review is greatly appreciated! We are... More 

2 reviews
5 of 5 stars Reviewed July 21, 2016 via mobile

This is a great little place to stay while visiting Washington D.C. My husband and I stayed two nights. Country Inn offers shuttle service to the local metro station (drop off and pick up whenever you want instead of a set schedule), which provides nice flexibility. The hotel itself is 4 blocks walking distance from the Metro. Not a ton... More 

Helpful?
Thank Amanda D
iranak, Guest Relations Manager at Country Inn & Suites By Carlson, Camp Springs (Andrews Air Force Base), responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. It means a lot to us that you've allowed us to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, Camp Springs (Andrews Air Force Base)

Address: 4950 Mercedes Blvd, Camp Springs, MD 20746-4337
Location: United States > Maryland > Camp Springs
Price Range: $94 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Camp Springs (Andrews Air Force Base) 2.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Country Inn And Suites Andrews Air Force Base
Country Inn & Suites Andrews Air Force Base Hotel Camp Springs
Country Inn Camp Springs
Camp Springs Country Inn
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