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Hyatt Regency Bethesda

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Hyatt Regency Bethesda
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1,233 Reviews from our TripAdvisor Community

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Showing 1,194: English reviews
Colorado Springs, Colorado
Level Contributor
118 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed April 15, 2015

I must preface my remarks with a disclaimer in that I grew up as a resident of Bethesda in the 50’s, 60’s & 70’s and remember the town as it was, not as the metropolis it has developed into. Change is not always for the better. With that said, my ratings are not subject to any bias, what I say... More 

Helpful?
Thank ColoradoR-B
Lexington, Massachusetts
Level Contributor
4 reviews
3 hotel reviews
1 of 5 stars Reviewed April 15, 2015

Checked in on Saturday with a reservation for 4 nights. On Sunday, my room access card was inactivated. "We did not know you had extended your stay." Same thing on Monday. On Tuesday, I was awoken at 3 am with a phone call misrouted to my room. Later on Tuesday, I was startled when a stranger walked into my room.... More 

Helpful?
Thank Patrick S
United States
1 review
1 of 5 stars Reviewed April 15, 2015

Did not honor reservation of handicap room. My handicapped mother suffered greatly. Night staff rude. Asked 4 times for welcome binder for information on amenities but did receive for 24 hours. Pool rules stated it was open until 10pm but lifeguard kicked all guests out at 9 without explanation.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Erin B
Lincoln Park, New Jersey
1 review
4 of 5 stars Reviewed April 15, 2015 via mobile

The hotel itself was quite nice. The lobby is beautiful and in good condition and the surrounding area has many dining options. The pool is a wonderful spot we spent some time with our son. However, the issues we had with our toilet not flushing and eventually leaking was quickly repaired while we were out was an issue I do... More 

Helpful?
Thank Beedee83
Wyocena, Wisconsin
1 review
5 of 5 stars Reviewed April 14, 2015

Hyatt Regency was great hotel. Location on Metro was so convenient. Hotel staff was helpful and courteous with all our needs. Bartender Hakim was wonderful and fun. Hakim made our evenings so entertaining and relaxing. He always had a funny joke to tell. Terry & Barb, Dan & Sue

Helpful?
Thank Barb P
HyattGuestRelations, Hyatt Guest Relations at Hyatt Regency Bethesda, responded to this review

Thank you for taking the time to share your positive comments regarding your recent stay at the Hyatt Regency Bethesda. Its always a pleasure to hear that you enjoyed your stay and the excellent service offered by Hakim our bartender who made your evening so entertaining and relaxing. Your appreciation was forwarded to the Executive management at the hotel. Hope... More 

Los Angeles, California, United States
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed April 14, 2015

I am in DC a lot - but this time decided to try staying in Bethesda for a change. not a lot of complaints about the property or room - it is not the newest but clean and spacious. the parking situation however, is less than stellar. basically during my 2 nights stay, not once did the valet process worked... More 

Helpful?
Thank Samuel C
Lexington, South Carolina
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 14, 2015

Me, my wife and 13 year old son stayed at this Hyatt Regency around the 2nd week in April 2015 to visit DC. The experience was both good and bad. The good first; Its a great location right over the metro with a short ride to DC. There were many restaurants close by which were reasonably priced. The hotel has... More 

Helpful?
Thank Karl F
Dallas, Texas
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 14, 2015

If you have a business meeting or conference in Bethesda or Chevy Chase MD, you cannot go wrong with the Hyatt Regency. The hotel has the full suite of amenities and is very, very close to the local Metro stop.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Chris C
Wappingers Falls, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed April 12, 2015 via mobile

After driving from New York we arrived very late at the Hyatt. Our reservation had been confirmed, yet upon arrival we were told that they had no room for us and that they would be relocating us to a hotel about a half an hour away. There were several other people who were being told the same thing. Supposedly there... More 

Helpful?
1 Thank KatieJ12987
HyattGuestRelations, Hyatt Guest Relations Associate at Hyatt Regency Bethesda, responded to this review

Dear Ktie12987, I am very sorry to learn of your recent experience regarding your reservation for Hyatt Regency Bethesda. If this situation was not properly resolved, feel free to contact us at Hyatt Guest Services, 1-800-323-7249. Best regards, Julie B--Hyatt Guest Relations More 

Hilversum, The Netherlands
Level Contributor
57 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed April 12, 2015 via mobile

We are frequent and happy Hyatt visitors all over the world but our experience at the Hyatt in Bethesda was well below par. Rooms were not cleaned (even after several requests) until 4p.m. The bar area looked tired and worn down. The rooms are a bit better but have seen better days. All in all it reminded me of a... More 

Helpful?
2 Thank Vrijbuiters
HyattGuestRelations, Hyatt Guest Relations at Hyatt Regency Bethesda, responded to this review

Dear Vrijbuiters, Thank you for taking the time to share your feedback and I am glad to know that you have previously been a happy visitor with Hyatt. Please accept my apologies for the lack of room service that occurred during your visit. Your comments are forwarded to executive management to make the necessary improvements so that future guests do... More 

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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
A beautiful 12-story atrium welcomes guests to 390 luxurious guestrooms and suites, located directly above the Metro Red Line's Bethesda stop, just 6 miles from the White House. Hyatt Regency Bethesda is located in the heart of downtown Bethesda, one of the most renowned communities in the Washington, D.C. metropolitan area. Bethesda is well known as a lively chic destination with over 200 ethnic restaurants, boutiques, local art galleries and trendy hot spots, all within walking distance of the hotel. Bethesda is also home to many associations and corporations, such as The National Institutes of Health (NIH) and the National Naval Medical Center. Hyatt Regency Bethesda is also nearby Suburban Hospital, Lockheed Martin, Chevy Chase Bank Headquarters, and Clark Construction. ... more   less 

Additional Information about Hyatt Regency Bethesda

Address: 1 Bethesda Metro Ctr, (7400 Wisconsin Ave), Bethesda, MD 20814-5325
Location: United States > Maryland > Bethesda
Price Range: $91 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Regency Bethesda 3.5*
Number of rooms: 390
Reservation Options:
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Also Known As:
Hyatt Regency Bethesda Hotel Bethesda
Bethesda Hyatt Regency
Hyatt Bethesda
Hotel Style:
#2 Green Hotel in Bethesda
#4 Romantic Hotel in Bethesda
#4 Business Hotel in Bethesda
#5 Family Hotel in Bethesda
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