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Hyatt Regency Bethesda

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Hyatt Regency Bethesda
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1,411 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Regency Bethesda
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Showing 1,364: English reviews
Reviewed February 13, 2016

I booked this room using Hotwire and was initially very excited. Upon checking in the room, it was pretty cold, so I adjusted the heat and left to decorate the room with valentines day surprises for my wife. Needless to say, once I came back it still wasn't that warm so I adjusted the temperature to 90 on the thermostat...

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Helpful?
Thank Brandon C
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Dear Brandon, Thank you for your review. I sincerely apologize for the concerns with your room and that this concern was not rectified. This type of issue is not common and our Engineering team has addressed this issue. I would love the opportunity to make this right. Please feel free to contact me at your convenience. Best Regards, Matt Karow...

Roswell, Georgia
Reviewed February 9, 2016

People were stuck in the elevator for 20+ minutes; the escalator was broken; the restaurant closed at 9:30 instead of the 10:00 closing time so I couldn't order food, and there is ongoing construction. To top it off, I kept getting wake up calls when I didn't ask for them at 6:40 a.m. The automated calls continued even after I...

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Helpful?
1Thank Lynne B
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Bethesda, responded to this review

Good Evening Lynne B! Thank you for taking the time to share your feedback from your stay at Hyatt Regency Bethesda. I am sorry to hear of all the negative experience you had during your stay with us. I will forward these concerns to our management team. Safe Travels! Anne Stannard Guest Relations Associate

New York, United States
Reviewed February 8, 2016

Parking concierge was beyond unprofessional and lacked courtesy. One of the attendant argued with me about whether I should pay, all the while I said I am guest at this hotel. I had picked this place over the DoubleTree down the street and the Marriott at Pooksville. But atlas, it was a mistake. My experience there was not 4 star...

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Helpful?
Thank Brenda S
Matt K, Manager at Hyatt Regency Bethesda, responded to this review

Dear Benda S, Thank you for your review. I have also received your post-stay survey you submitted and sent a reply there also. I sincerely apologize for the concerns you encountered with the parking attendant. I have passed along this information to the parking management so they may review with their employees. If you have any additional information that may...

Wharton, New Jersey
Reviewed February 6, 2016 via mobile

I really like this hotel. For starters, it couldn't be any more convenient to the DC metro unless it sat on the tracks. When you come out of the subway, the hotel is right there! That helps make it quite safe if you are a woman traveling alone. The hotel is clean and the guest rooms are comfortable. There are...

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Helpful?
Thank Dina D
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Dear Dina, Thank you for your review! It's great to hear you enjoyed our location and the hotel. I will also pass along your feedback to Daily Grill management for review and follow up. Thank you again for your 5-star review. We look forward to your future visits! Best Regards, Matt Karow matt.karow@hyatt.com

Cheshire
Reviewed February 5, 2016

If you need a convenient location, reasonably comfortable bed, clean bathroom, hot water and plenty of power outlets where you can reach them, this is a good hotel. The staff were friendly. I don't care about the fake plants or the 80's decor. The common areas are clean and serviceable. If they modernize and make it beautiful, then maybe it...

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Helpful?
Thank Jonathan H
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Thank you for your review! I'm glad to hear you enjoyed your visit. We look forward to earning your 5th star following our current modernization. Please come back and check us out in the near future! Best Regards, Matt Karow matt.karow@hyatt.com

Jersey City, New Jersey
Reviewed February 3, 2016

I was visiting DC Metro for work in Bethesda. The pros of this hotel: The staff is beyond accommodating and friendly. It is directly above the Bethesda METRO Station and walking distance to a host of decent restaurants. The room, while not memorable, is standard with comfortable beds and a lot of room. The cons of this hotel: as of...

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Helpful?
1Thank Mat T
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Dear Mat T, Thank you for taking the time to comment on your visit with us. It is fantastic to hear that the staff exceeded expectations. I will be sure to share this feedback with our team. We have begun the renovation of our event space and will complete additional phases of the project later in the year. I hope...

Denver, Colorado
Reviewed February 2, 2016

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1Thank Patty303
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

jefferson, United States
Reviewed February 1, 2016

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Thank Jerome R
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Washington DC, District of Columbia
Reviewed January 29, 2016

We are from DC but wanted to check in the night before an early morning medical procedure the day after a big snow storm. This Hyatt is a dated version of a business hotel chain - think ferns in the atrium! Rooms and furnishings and decor needs to be modernized and updated. There is a Morton's on the ground floor...

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Helpful?
Thank NewDemRex
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Thank you for taking the time to share your experience. We greatly appreciate your feedback and for staying with us. I am pleased to report that the hotel will be modernized and updated in the near future. Thank you again, and please come back and see us!

Bethesda, Maryland
Reviewed January 27, 2016

We were here before and during the blizzard. What could've been a hostile, cabin fever-type environment turned out to be relaxing and enjoyable. I was able to have a few drinks and good conversation with Hakim, who always takes care of his guests.

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Helpful?
Thank Kim H
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Thank you for your review! We greatly appreciate your comments and for staying with us. I will be sure to personally thank Hakim for his efforts. Please come back and see us again, and don't wait for the next blizzard! Best Regards, Matt Karow matt.karow@hyatt.com

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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
A beautiful 12-story atrium welcomes guests to 390 luxurious guestrooms and suites, located directly above the Metro Red Line's Bethesda stop, just 6 miles from the White House. Hyatt Regency Bethesda is located in the heart of downtown Bethesda, one of the most renowned communities in the Washington, D.C. metropolitan area. Bethesda is well known as a lively chic destination with over 200 ethnic restaurants, boutiques, local art galleries and trendy hot spots, all within walking distance of the hotel. Bethesda is also home to many associations and corporations, such as The National Institutes of Health (NIH) and the National Naval Medical Center. Hyatt Regency Bethesda is also nearby Suburban Hospital, Lockheed Martin, Chevy Chase Bank Headquarters, and Clark Construction. ... more   less 

Additional Information about Hyatt Regency Bethesda

Address: 1 Bethesda Metro Ctr, (7400 Wisconsin Ave), Bethesda, MD 20814-5325
Location: United States > Maryland > Bethesda
Price Range: $96 - $379 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Regency Bethesda 3.5*
Number of rooms: 390
Reservation Options:
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Also Known As:
Hyatt Regency Bethesda Hotel Bethesda
Bethesda Hyatt Regency
Hyatt Bethesda
Hotel Style:
#2 Green Hotel in Bethesda
#4 Romantic Hotel in Bethesda
#4 Business Hotel in Bethesda
#5 Family Hotel in Bethesda
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Questions & Answers

Here's what travelers have asked, with answers from Hyatt Regency Bethesda staff and other travelers.
8 questions
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Questions? Get answers from Hyatt Regency Bethesda staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Be sure the room has been renovated and that you are away from construction”
 of 5 bubbles yukontraveler, 4 days ago | Read review
“Don't drive - take the Metro here!!!”
 of 5 bubbles Avi525, 3 weeks ago | Read review
“rooms overlooking the court are slightly less noisy.”
 of 5 bubbles Ast838, 4 weeks ago | Read review
“Rooms are comfortable just don't take a room that requires you to use the elevators”
 of 5 bubbles bettym771, Oct 31, 2016 | Read review
“Elevators are being replaced but wait times can be long.”
 of 5 bubbles AdrianG402, Oct 26, 2016 | Read review
5 of 5
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