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Hyatt Regency Bethesda

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One Bethesda Metro Center, (7400 Wisconsin Ave), Bethesda, MD 20814
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Hyatt Regency Bethesda
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1,079 Reviews from our TripAdvisor Community

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New York, United States
2 of 5 stars Reviewed yesterday NEW

Parking concierge was beyond unprofessional and lacked courtesy. One of the attendant argued with me about whether I should pay, all the while I said I am guest at this hotel. I had picked this place over the DoubleTree down the street and the Marriott at Pooksville. But atlas, it was a mistake. My experience there was not 4 star... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Brenda S
Wharton, New Jersey
Level Contributor
8 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

I really like this hotel. For starters, it couldn't be any more convenient to the DC metro unless it sat on the tracks. When you come out of the subway, the hotel is right there! That helps make it quite safe if you are a woman traveling alone. The hotel is clean and the guest rooms are comfortable. There are... More 

Helpful?
Thank Dina D
Cheshire
Level Contributor
6 reviews
6 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

If you need a convenient location, reasonably comfortable bed, clean bathroom, hot water and plenty of power outlets where you can reach them, this is a good hotel. The staff were friendly. I don't care about the fake plants or the 80's decor. The common areas are clean and serviceable. If they modernize and make it beautiful, then maybe it... More 

Helpful?
Thank Jonathan H
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Thank you for your review! I'm glad to hear you enjoyed your visit. We look forward to earning your 5th star following our current modernization. Please come back and check us out in the near future! Best Regards, Matt Karow matt.karow@hyatt.com More 

Jersey City, New Jersey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I was visiting DC Metro for work in Bethesda. The pros of this hotel: The staff is beyond accommodating and friendly. It is directly above the Bethesda METRO Station and walking distance to a host of decent restaurants. The room, while not memorable, is standard with comfortable beds and a lot of room. The cons of this hotel: as of... More 

Helpful?
1 Thank Mat T
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Dear Mat T, Thank you for taking the time to comment on your visit with us. It is fantastic to hear that the staff exceeded expectations. I will be sure to share this feedback with our team. We have begun the renovation of our event space and will complete additional phases of the project later in the year. I hope... More 

Washington DC, District of Columbia
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

We are from DC but wanted to check in the night before an early morning medical procedure the day after a big snow storm. This Hyatt is a dated version of a business hotel chain - think ferns in the atrium! Rooms and furnishings and decor needs to be modernized and updated. There is a Morton's on the ground floor... More 

Helpful?
Thank NewDemRex
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Thank you for taking the time to share your experience. We greatly appreciate your feedback and for staying with us. I am pleased to report that the hotel will be modernized and updated in the near future. Thank you again, and please come back and see us! More 

Bethesda, Maryland
1 review
3 of 5 stars Reviewed 1 week ago

We were here before and during the blizzard. What could've been a hostile, cabin fever-type environment turned out to be relaxing and enjoyable. I was able to have a few drinks and good conversation with Hakim, who always takes care of his guests.

Helpful?
Thank Kim H
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Thank you for your review! We greatly appreciate your comments and for staying with us. I will be sure to personally thank Hakim for his efforts. Please come back and see us again, and don't wait for the next blizzard! Best Regards, Matt Karow matt.karow@hyatt.com More 

Los Angeles, California
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff is very polite and helpful the location is great walking distance to many restaurant's no need for a taxi . The rooms are quite nice and the beds are very comfortable. Morton's Steak house is in the lobby great choice.

Helpful?
Thank romani771
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Thank you for your review! I'm glad to hear you were able to take advantage of our location and also enjoy Morton's without leaving the hotel. We greatly appreciate your review and look forward to seeing you again. More 

1 review
4 of 5 stars Reviewed 1 week ago

Hotel staff was exceptional especially given the massive storm outside. They were forced to stay over in the hotel for 2 nights and hotel was full. Restaurant was fully stocked with food. Lobby was freezing so you had to stay in your room and the lower level was no warmer.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank 672patricef
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Thank you for your review and for choosing to stay with us during the record setting blizzard. I apologize that the lobby may have felt colder than normal. Winter Storm Jonus' gusty winds were a force to be reckoned with. Thank you for your patronage and we hope to see you again in the future. More 

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