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Hyatt Regency Bethesda

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Hyatt Regency Bethesda
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1,270 Reviews from our TripAdvisor Community

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Showing 1,228: English reviews
Level Contributor
8 reviews
3 of 5 stars Reviewed yesterday NEW

The hotel overall is dated but was clean and we enjoyed that it was so close to a metro station. When we visited they had not updated their website to say that the pool had been permanently closed (it was nonexistent when we got there) which was disappointing.

Helpful?
Thank Amanda B
Philadelphia, Pennsylvania
Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 days ago NEW

I stayed at the hotel for two nights for a business trip. The hotel is currently undergoing extensive renovations, which was not disclosed at booking. The entire lobby is a pile of construction materials and the front entrance to the hotel is closed. The room was okay (standard Hyatt type rooms), but when you leave the room you are able... More 

Helpful?
Thank jpr254
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Bethesda, responded to this review

Dear Jpr254, Thank you for your review. We are working diligently to have all of our improvements finished so we can provide the best experience possible. I do hope that you will come back and stay once we have finished our renovations. Sincerely, Paul R. - Guest Relations Associate More 

Ithaca, New York, United States
Level Contributor
91 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I'm sure under normal circumstances this is a fine hotel. Unfortunately it is currently in the middle of a major renovation, and this was not disclosed to us when we booked our reservation. The parking garage was a complete mess. After parking we had to take a byzantine path from the garage to the hotel lobby, following temporary signs. There... More 

Helpful?
Thank Andrew W
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Bethesda, responded to this review

Dear Andrew W, I apologize that you were not notified of our renovations prior to reserving. We are making improvements to our property and are working feverishly to ensure guest impact is limited. We are nearing completion of our Guest Rooms and lobby and will be opening these areas in full capacity very soon. I hope you will join us... More 

Atlanta
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

Ok so I am very loyal to this hotel. As a HYATT Gold Passport member, I stay here each time I'm in town on business (faithfully for the last 10 years). Can't beat the location and overall great customer service. Love the staff that work at this property-especially the front desk manager. She is a gem. I was astonished when... More 

Helpful?
Thank KBGA73
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Thank you for your review. I sincerely apologize for the experience you encountered upon arrival. We are working diligently to avoid any guest disruption and are pleased to report all of our guest rooms will be finished in September with public areas to follow soon after. We look forward to seeing you again in the near future! All the Best,... More 

Seattle, Washington
Level Contributor
130 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

I understand financial reasons for leaving a hotel open during a renovation. This is not a small construction project - the entire hotel is being renovated and the guest experience is poor because of that. It took 15 minutes to find the entrance because everything is closed. I had no luggage but if you need help you would be out... More 

Helpful?
Thank seattlecook
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Dear seattlecook, Thank you for staying with us. I apologize for the inconvenience you experienced during our property improvements. We are thrilled of our upcoming changes and will have all new guest rooms in September. I hope you're able to come back and see our new look soon. Best Regards, Matt Karow matt.karow@hyatt.com More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW via mobile

The hotel here is horrible because they are under construction and there is no pool, the hotel after finishing construction will seem better but I will not coming back to this hotel. And finally the hotel is one star but in a year or two it has a chance to become a good hotel

Helpful?
Thank Sports G
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Dear Sports G, Thank you for your review. I apologize for the concerns you faced. We are excited that our renovation is concluding and we will have all new guest rooms in September, and public areas to soon follow. All of our work will be finished in 2016 and we look forward to having the superior hotel in Bethesda. Kind... More 

Washington DC, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

The receipt of my trip came to $98 but i was charged $148 with no explanation or reimbursement. An Item that I had left in my sisters room was thrown away without any consideration or reimbursement. I truly enjoyed my stay but the service was just terrible.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Kevin S
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Dear Kevin S, Thank you for your review and for staying with us. I apologize for the concerns you experienced. Regarding the additional amount on your account; we do authorize an additional $50 per night for incidentals. This amount is released upon checkout and does not appear as a hard charge on the account. If you have any questions regarding... More 

New York City, New York
Level Contributor
89 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Overall the hotel is okay under construction for the right price. One day will be beautiful The renovated rooms are nice. Though hard to block out all light with their drapes Hard to find entrance and where to park under the building with all the construction Parking is extra

Helpful?
Thank AlcoholProf
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Thank you for your review and for staying with us. We look forward to having all new rooms by the end of September and opening our new lobby soon after. We hope to see you again soon! Kind Regards, Matt Karow matt.karow@hyatt.com More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Business Center with Internet Access
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
A beautiful 12-story atrium welcomes guests to 390 luxurious guestrooms and suites, located directly above the Metro Red Line's Bethesda stop, just 6 miles from the White House. Hyatt Regency Bethesda is located in the heart of downtown Bethesda, one of the most renowned communities in the Washington, D.C. metropolitan area. Bethesda is well known as a lively chic destination with over 200 ethnic restaurants, boutiques, local art galleries and trendy hot spots, all within walking distance of the hotel. Bethesda is also home to many associations and corporations, such as The National Institutes of Health (NIH) and the National Naval Medical Center. Hyatt Regency Bethesda is also nearby Suburban Hospital, Lockheed Martin, Chevy Chase Bank Headquarters, and Clark Construction. ... more   less 

Additional Information about Hyatt Regency Bethesda

Address: 1 Bethesda Metro Ctr, (7400 Wisconsin Ave), Bethesda, MD 20814-5325
Location: United States > Maryland > Bethesda
Price Range: $95 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Regency Bethesda 3.5*
Number of rooms: 390
Reservation Options:
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Also Known As:
Hyatt Regency Bethesda Hotel Bethesda
Bethesda Hyatt Regency
Hyatt Bethesda
Hotel Style:
#2 Green Hotel in Bethesda
#4 Romantic Hotel in Bethesda
#4 Business Hotel in Bethesda
#5 Family Hotel in Bethesda
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