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American Inn of Bethesda

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American Inn of Bethesda
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285 Reviews from our TripAdvisor Community

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Showing 269: English reviews
Haifa, Israel
Reviewed May 28, 2014

I stayed at the American Inn for one night and had to give a talk at the NIH. The staff was extremely helpful (especially Adeline) and I used the courtesy hotel shuttle to the NIH where the driver was very instrumental in helping me going smoothly through the security check point.

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Helpful?
Thank Amnon S
Darryl C, General Manager at American Inn of Bethesda, responded to this review

I'm glad to hear that we exceeded your expectations during your visit to Bethesda. We understand how daunting the security process can be when entering NIH. So, we make every effort to prepare our guests in advance and to help them through the process at the gate. I'm happy to hear that our efforts had a positive impact on your...

Reviewed May 27, 2014

I stayed at the America Inn a few weeks ago while on a business trip. It was not only rightly priced but the hospitality I received from the staff was amazing. Adeline was beyond helpful on my last day in ensuring I received items I had couriered to my room and was also kind to give us a few hours...

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Helpful?
Thank Christine T
Darryl C, General Manager at American Inn of Bethesda, responded to this review

Thank you for comments. I'm happy to hear that Adeline was so gracious and helpful. She exemplifies the level of service we strive for at the American Inn. Thank you for your business and we look forward to your return!

Somerville, Massachusetts
Reviewed May 20, 2014

Stayed here on a Friday night. Room had not been cleaned (towels were wet, bed not fully made, used glasses and water bottles in the room). Pillows were beyond useless. Sheets were itchy (I may now have lice/bed bugs), and the A/C in the room did not work properly. There were lots of loud mechanical noises at night. The parking...

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Helpful?
2Thank matt02143
Darryl C, General Manager at American Inn of Bethesda, responded to this review

Thank you for your feedback. I'm apologize for the difficulties you experienced during your last stay. I understand how frustrating it must have been for you to be checked into a room that did not meet basic standards of cleanliness and quality. There is no question that we missed the mark with your stay. Although you did not mention it...

Middleburg, FL
Reviewed May 18, 2014

I'm surprised by the reviews of this hotel, unless the hotel's owners are leaving them. This hotel is a no-frills, bare bones hotel. You can see from the rating that I am not trying to say they do nothing right, so they are two stars, not one. They have very little parking, so most must park off site across a...

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Helpful?
1Thank John J
Darryl C, General Manager at American Inn of Bethesda, responded to this review

Thank you, JordJB, for taking the time to give us your feedback on our hotel. I am glad to hear that you have given us a fair opportunity to meet and exceed your expectations . We are continuing to work on the quality of service and guest offerings. However, it is obvious that we missed the mark during your stay....

Hamden, Connecticut
Reviewed April 27, 2014

My recent stay at this hotel was a disaster. I stayed here for one night with a group of friends each of whom had their own room. All of us had terrible stays. My room stank like mothballs. It was horrid. The people who worked at the hotel came up to the room and sprayed air freshener on the floor....

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Helpful?
1Thank DavidC602013
Darryl C, General Manager at American Inn of Bethesda, responded to this review

Thank you for taking the time to leave feedback on your experience at our hotel. I am so disappointed to hear that we failed so miserably in exceeding your expectations. I completely understand how frustrating it must have been for you to experience an unpleasant smell in the room. I have shared your observations with our entire staff and we...

Los Angeles, California
Reviewed April 17, 2014

Excellent customer service by Adeline who is the front desk supervisor. My room was very cold due to the sudden change in weather. I talked to Adeline and mentioned the room heater was not working. She immediately provided a portable heater which made my stay comfortable. I am extremely satisfied with her response. She is courteous and professional. Thank you...

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Helpful?
1Thank SunilJP
Darryl C, General Manager at American Inn of Bethesda, responded to this review

I'm so glad to hear that Adeline knocked it out of the park from a service standpoint with you. She is representative of the level of service that our entire staff hopes to deliver to every guest, every day. So, exciting to hear that our efforts are hitting the mark. Thanks for your feedback and we look forward to seeing...

Bronx, NY
Reviewed April 14, 2014

2 nights here, close to metro for easy access to festival in DC. Variety of restaurants to choose from withing walking distance of hotel. Shuttle available if you don't feel like walking to & from the train station & runs every 15 minutes. We use the shuttle on our return trip & drops you off at the back entrance of...

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Helpful?
Thank jeanebop
Darryl C, General Manager at American Inn of Bethesda, responded to this review

We appreciate you taking the time to express your concerns regarding your last stay at the American Inn. I sincerely understand your frustrations with the air conditioning in the room as we experienced an unexpected April heat wave over the weekend you were here. Only a few days prior to your arrival we had cold conditions, with temperatures below 40...

Rio de Janeiro, RJ
Reviewed April 13, 2014

I spent 10 days at this nice hotel with all comfort I could have. The main reasons for this comment were, undoubtely, the courtesy of all staff the work at that hotel, the breakfast with different juices, fruits, breads, pancakes with jelly, butter, cream cheese, coffe, milk. So good for american standards. Defnitely, the wi fi worked really fine, there...

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Helpful?
Thank TUTAMANEIRO
Darryl C, General Manager at American Inn of Bethesda, responded to this review

Thanks for all the kind words! We are so glad that we provided you with the service and amenities that you expected and more. We are constantly working to improve upon our successes and to create memorable experiences for our guests as we did for you. We appreciate your business and hope to serve you again in the future.

Virginia Beach, Virginia
Reviewed April 1, 2014

My stay in this hotel would never be great without the very flexible front desk agent Alinea. My room smells smoke and she is the only one working at that time in the hotel. I dont know why they have that such employee scheduling one person at night but Alinea help me with my room and make it smells better....

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Helpful?
Thank Trish641
Darryl C, General Manager at American Inn of Bethesda, responded to this review

I appreciate you taking the time to talk about our hotel on Trip Advisor. I glad to hear that Alinea has been so attentive and responsive to your needs. I hope that you will chose our hotel again in the future.

Washington DC, District of Columbia
Reviewed March 31, 2014

Walking into the hotel was nothing like the pictures. The furniture looked old and there was an odor emanating from, idk, somewhere. We walked into the elevator and pushed the button several times before it decided to light up. When we got to our floor, the first thing I noticed was a vent oozing some moldy looking substance. My bf...

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Helpful?
Thank DhoyaBlu22
Darryl C, General Manager at American Inn of Bethesda, responded to this review

Thank you for taking the time to leave you feedback regarding your experience at our hotel. I am very disappointed to here about the horrible experience you recently had at our hotel. Although your experience was about as bad as it could probably have been, I want to assure you that this is not the norm at the American Inn....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
A delight to come home to, our Maryland hotel is designed to keep you comfortable and relaxed with stylish furnishings and a host of contemporary living amenities. Spacious and well-appointed with modern decor, our Bethesda hotel rooms are equipped with work desks, blackout drapes, premium cable television channels, clock radio, hair dryer, iron with ironing board, multi-line telephones and large in-room laptop safes. Free local calls and complimentary high-speed wireless Internet service (Wi-Fi) are provided in all of our accommodations to keep you connected on the go. We offer two different buildings to stay in, and a mini-fridge and rollaway beds are also available upon request. ... more   less 

Additional Information about American Inn of Bethesda

Address: 8130 Wisconsin Ave, Bethesda, MD 20814-3640
Location: United States > Maryland > Bethesda
Price Range: $75 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — American Inn of Bethesda 3*
Number of rooms: 76
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Also Known As:
American Inn Of Bethesda Hotel Bethesda
American Hotel Bethesda
Hotel Style:
#6 Family Hotel in Bethesda
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Questions & Answers

Here's what travelers have asked, with answers from American Inn of Bethesda staff and other travelers.
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Questions? Get answers from American Inn of Bethesda staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Can't suggest what you should do if you arrive to find that there are no rooms left in the modern version of this hotel.”
 of 5 bubbles VaBookwriter, Oct 17, 2016 | Read review
“Corner suite - quiet and restful”
 of 5 bubbles 531indranid, Aug 28, 2016 | Read review
“The Bethesda Court Hotel was recommended to us”
 of 5 bubbles kbtexan, Jul 30, 2016 | Read review
“Don't stay in any of the rooms”
 of 5 bubbles 130abbyl, Jul 10, 2016 | Read review
“3rd floor was quiet, facing away from Wisoconsin Ave”
 of 5 bubbles Turkoize, May 16, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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