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Extended Stay America - Baltimore - Bel Air - Aberdeen

Traveler (5)
Room & Suite (19)
Dining (3)

About

#5 of 5 hotels in Bel Air
Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
BBQ facilities
Non-smoking hotel
Laundry service
Self-serve laundry
Free internet
Wifi
Internet
Vending machine
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Room features
Non-smoking rooms
Family rooms
Air conditioning
Kitchenette
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Location

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45Reviews
1Q+A
7Room tips
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Popular mentions
I was given a voucher for a free night stay.( There were issues during my stay in Oct 2017) I called to make the reservation. I requested a 3 night stay in a king room. I gave my voucher information along with a promo code to be applied. During my stay I was given a queen room, was lock out of the room and over charged. I was issued a refund for the promo code (30% off 2 night stay). The room was very clean and the location is great. I visit the area every other month. I will not choose Extended Stay in the future. Both visits were inconvenient.
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Review collected in partnership with Extended Stay
Response from 00esa, Manager at Extended Stay America - Baltimore - Bel Air - Aberdeen
Responded Apr 11, 2018
Sirenals, thank you for the feedback about your stay at our hotel. We are glad to read that you liked your well-appointed room and our ideal location. However, we are sorry for the billing issues you had and the inconvenience it caused. We have addressed your concerns with the staff, and we have taken corrective actions so this does not happen again. We sincerely hope you will give us another opportunity to provide you with the excellent experience you deserve. Sincerely, Hotel Management
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Our room was clean and tidy. Nice to have a full sized refrigerator right in the room. The only down side was that the hallway was a little noisy at times, with people coming and going. The staff was friendly but professional. There was a shopping center nearby. We would stay there again, however, if the occasion arose.
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Response from 00esa, Manager at Extended Stay America - Baltimore - Bel Air - Aberdeen
Responded Feb 16, 2018
Thank you for the four-star review of Extended Stay America. We are glad to know you had a wonderful stay and that you liked your well-appointed room at a fair price. On behalf of everyone here, we invite you both to visit us again the next time you are in this area. Sincerely, Hotel management
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The room that I stayed in could have used a bit more attention to detail. Overall, my stay was relaxing the front attendant was kind and helpful. The room was a bit over priced (in my opinion) however it seemed that there may have been a large flux of people in the area driving up hotel prices.
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Review collected in partnership with Extended Stay
Response from 00esa, Manager at Extended Stay America - Baltimore - Bel Air - Aberdeen
Responded Feb 9, 2018
Thank you for taking the time to share your feedback. We are pleased to know you were overall pleased with you stay, but we are sorry we missed meeting some of your expectations. Your feedback is of utmost value, and we will use it as a training tool to improve our performance moving forward. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management
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This cut rate 'hotel' was not up to our usual Hampton Inn/La Quinta choices. The 'extended' part might be nice if you were sticking around and needed the kitchen but otherwise I'd recommend opting to overnight somewhere that a hot breakfast is provided. Oh, and doors on the closet instead of a shower curtain would be lovely...
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Response from 00esa, Manager at Extended Stay America - Baltimore - Bel Air - Aberdeen
Responded Jan 22, 2018
Thank you for staying at our hotel and for sharing your comments. We appreciate feedback such as yours, as it helps us to improve our service. We are sorry we were less than perfect in providing a wonderful, memorable stay. Your concerns are being shared with the team in an effort to earn your perfect rating next time. We would love another chance to welcome you so we can provide you with the outstanding service you should certainly expect from us.  Sincerely, Hotel Management
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Have stayed here a few times now, everything is always clean and satisfactory. Only complaint would be that the vending machines only take credit cards. Will definitely stay here again. Staff very friendly
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Review collected in partnership with Extended Stay
Response from 00esa, Manager at Extended Stay America - Baltimore - Bel Air - Aberdeen
Responded Jan 21, 2018
Thank you for returning to Extended Stay America. There is no better compliment than a guest who keeps coming back time after time! We're so glad you continue to enjoy our outstanding service and clean facilities. It is always a pleasure to have you as our guest, and we look forward to your next stay! Sincerely, Hotel Management
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PRICE RANGE
$71 - $105 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMarylandBel Air
NUMBER OF ROOMS
101
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