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    Best Western Plus Waterville Grand Hotel

    375 Main St, Waterville, ME 04901-4924
    +1 855-604-6118
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    12/24/2017 12/25/2017
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    $101
    $92
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    Traveler (30)
    Room & Suite (19)
    Dining (4)
    Overview
    • Excellent39%
    • Very good29%
    • Average16%
    • Poor9%
    • Terrible7%
    Travelers talk about
    “hot tub” (19 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Family Rooms
    Fitness center
    Multilingual Staff
    Pets Allowed
    Wheelchair access
    Conference Facilities
    Dry Cleaning
    Tennis Court
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
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    Offers from Best Western Plus Waterville Grand Hotel
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    Rooms
    Dec 24Dec 25
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (395)
    There are newer reviews for Best Western Plus Waterville Grand Hotel
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    51 - 55 of 388 reviews

    Reviewed March 8, 2017

    Our second time at the Grand. Another fantastic stay with friendly and helpful staff. Price and location are great. The pub is a nice escape after a long day with great food and atmosphere. Definitely will stay here again.

    Thank Andrew P
    Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded March 14, 2017

    Dear Andrew P - Thank you for taking the time to rate our hotel 5*s and for writing this kind review! We look forward to having you back with us again soon! Best, Karen

    Reviewed March 8, 2017

    Awesome Hotel: I stay at least annually and was there last month. Typically as part of large group. Our crew is eclectic to say the least, however every year I am incredibly impressed. Staff always provide terrific service no matter the challenge. I love that...More

    Thank Lazz M
    Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded March 14, 2017

    Dear Lazz M - Thank you for taking the time to review Best Western Plus Waterville! We're happy to hear your stay was enjoyable. We look forward to having you back again next year! Sincerely, Karen

    Reviewed February 23, 2017

    This hotel is used for Winter Romp each year . The cost is not too expensive . The room is a good size . There was two beds in the room. It is in good condition for the price we pay . There is lots...More

    Thank Maria D
    Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded March 8, 2017

    Dear Maria, Thank you for taking the time to write this kind review. We look forward to having you back again as our guest soon. Best, Karen

    Reviewed February 21, 2017

    Having moved rooms because of noise twice, I'm still waiting for the manager to return my call!! Three times I have left messages for the none existing manager. I hope the owner is aware of the poor service the hotel provides at its front desk...More

    2  Thank Allpro63
    Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded February 27, 2017

    Dear Allpro63, Thank you for taking the time to write this review. We appreciate your feedback. My sincere apologies that you had to move rooms twice during your stay. Sometimes noise is beyond our control but we do try to do our best for each...More

    Reviewed January 9, 2017

    We travel and shop in Maine once or sometimes twice a month ever year and normally we stay in Bangor, sometimes we would even travel a little more south to Augusta and drive right by Waterville. Now this isn't the first time we stayed here,...More

    3  Thank Wayne A
    Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded January 12, 2017

    Dear Wayne & Jean - We're so happy you enjoyed your stay! Thank you for taking the time to review the hotel! Look forward to your next stay with us, and truly hope to see you again soon.

    Fireside Inn & Suites
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    Holiday Inn Express & Suites Waterville - North
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    #3 of 6 hotels in Waterville
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    Hampton Inn Waterville
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    About
    Awards & Recognition
    GreenLeadersBronze level
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • $99 - $166 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 138
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Best Western, Booking.com, Hotels.com, Travelocity, Expedia, Hotwire, Orbitz, getaroom.com, Cancelon, HotelQuickly and TripOnline SA so you can book your Best Western Plus Waterville Grand Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Maine >
    • Waterville
    • Also Known As
    • Holiday Inn Waterville ,
    • Waterville Holiday Inn ,
    • Best Western Plus Waterville Grand Hotel Maine
    Add Photo Photos
    Traveler (30)
    Room & Suite (19)
    Dining (4)
    Pool & Beach (3)
    Hotel & Grounds (40)
    Bathroom (5)
    Business Center & Event Rooms (4)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 6 hotels in Waterville
    Fireside Inn & Suites
    278 reviews
    .11 miles away
     
    Hampton Inn Waterville
    436 reviews
    2.46 miles away
     
    Holiday Inn Express & Suites Waterville - North
    29 reviews
    .39 miles away
     
    Nearby Restaurants
    Governor's Restaurant & Bakery
    226 reviews
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    Ming Lee Chinese Restaurant
    98 reviews
    .08 miles away
    Eric's Restaurant
    27 reviews
    .86 miles away
    Starbucks
    32 reviews
    .05 miles away
    Nearby Attractions
    Colby College Museum of Art
    148 reviews
    1.03 miles away
    Fort Halifax State Historic Site
    13 reviews
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    Ask a question
    Questions & Answers
    marybRIUSA
    August 13, 2017|
    AnswerShow all 2 answers
    Response from JeffYoung2009 | Reviewed this property |
    Hi Mary - as far As I know there is NO complimentary breakfast .As to the pricing differential - I can't say - but I almost always book with AAA everywhere I go .
    1
    Vote
    Sheryl J
    November 11, 2016|
    AnswerShow all 3 answers
    Response from kspaulding | Property representative |
    3pm
    0
    Votes
    Kristine L
    February 25, 2016|
    Answer
    Response from TravelingDrZ | Reviewed this property |
    To the best of my knowledge yes
    0
    Votes
    Room Tips
    "Avoid first floor"
    Read review
    "I don't think you can miss, I stayed on 3rd floor and it was perfect!"
    Read review
    "Not in front to Main Street and Freeway."
    Read review
    "Lst floor is smoking and has a bad smell. All other floors nice"
    Read review
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