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    Best Western Plus Waterville Grand Hotel

    375 Main St, Waterville, ME 04901-4924
    +1 855-604-6118
    Hotel website
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    12/3/2017 12/4/2017
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    $105
    $97
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    Traveler (30)
    Room & Suite (19)
    Dining (4)
    Holiday Inn Express & Suites Waterville - North
    29 reviews
    #3 of 6 hotels in Waterville
    0.4 mi
     
    Fireside Inn & Suites
    278 reviews
    #2 of 6 hotels in Waterville
    0.1 mi
     
    Hampton Inn Waterville
    431 reviews
    #1 of 6 hotels in Waterville
    2.5 mi
     
    Quality Inn & Suites Maine Evergreen Hotel
    675 reviews
    #3 of 9 hotels in Augusta
    19.8 mi
     
    Overview
    • Excellent40%
    • Very good29%
    • Average16%
    • Poor8%
    • Terrible7%
    Travelers talk about
    “hot tub” (19 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Family Rooms
    Fitness center
    Multilingual Staff
    Pets Allowed
    Wheelchair access
    Conference Facilities
    Dry Cleaning
    Tennis Court
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Best Western Plus Waterville Grand Hotel
    Hotel deals
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    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (393)
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    1 - 5 of 386 reviews

    Reviewed 2 weeks ago

    We travel to Maine every year or two and always stay at the Best Western in Waterville. Service is consistently good and the rooms are always clean and comfortable. A cooked-to-order breakfast in the on-site restaurant is included, and is always good. Service can sometimes...More

    1  Thank MLW2013
    Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 1 week ago

    Dear MLW2013 - Thank you for taking the time to leave such a kind review! We're so glad you enjoyed your time with us, and I sincerely look forward to welcoming you back to Best Western Plus Waterville on your next trip to our fair...More

    Hotel's Favorite
    Reviewed 3 weeks ago via mobile

    We stayed two nights for Colby College Family Weekend. The rooms were very clean and nicely appointed. The staff was very friendly, helpful, and courteous. The included breakfast in the hotel restaurant was very good. The setting is very rustic with nice old wood beam...More

    Thank John C
    Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 2 weeks ago

    Dear John C! Thank you for taking the time to review Best Western Plus Waterville! We're so glad you enjoyed your stay with us, and hope you'll return on your next trip to Waterville :) Best, Karen

    Reviewed 2 weeks ago

    I think that the voucher system is unfair and problematic for the waitstaff in the restaurant. If I hadn't made a special effort to note my total (before the vouchers were applied) I would have only had the receipt for my bill (the remainder of...More

    Review collected in partnership with Best Western
    Thank Lauren K
    Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 2 weeks ago

    Thanks Lauren! That's a great idea. We'll discuss it at our next staff meeting :) We hope you enjoyed the rest of your stay, and very much look forward to welcoming you back on your next trip to Waterville!

    Reviewed 4 weeks ago

    Very friendly staff, we had a very comfortable stay. Rooms are recent remodel and fresh. Hotel is quiet and clean. Breakfast is a voucher for cook to order breakfast. We had dinner at the same restaurant which did prove better than breakfast but only because...More

    Review collected in partnership with Best Western
    Thank Dawb99
    Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 3 weeks ago

    Dear Dawb99, We truly appreciate the kind words :) Our staff tries to go out of their way to ensure all of our guests have a excellent stay. We look forward to hosting you again on your next trip to the area!!

    Reviewed October 16, 2017

    Travelling through Maine, booked reservation late and arrived at the hotel within 30 minutes of booking, the arrival experience was excellent and was the stay. Comfortable bed, clean room and friendly staff.

    Review collected in partnership with Best Western
    Thank NaithB
    Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 4 weeks ago

    Dear NaithB, Thank you for the kind review! We're so glad you enjoyed your stay, and I hope you'll join us again on your next trip to Waterville! Best, Karen

    Holiday Inn Express & Suites Waterville - North
    29 reviews
    #3 of 6 hotels in Waterville
    0.4 mi
     
    Fireside Inn & Suites
    278 reviews
    #2 of 6 hotels in Waterville
    0.1 mi
     
    Hampton Inn Waterville
    431 reviews
    #1 of 6 hotels in Waterville
    2.5 mi
     
    Quality Inn & Suites Maine Evergreen Hotel
    675 reviews
    #3 of 9 hotels in Augusta
    19.8 mi
     
    About
    Awards & Recognition
    GreenLeadersBronze level
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Restaurant
    • Breakfast included
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Hot Tub
    • Fitness Center with Gym / Workout Room
    • Tennis Court
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • $103 - $143 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Family Rooms
    • Number of rooms
    • 138
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Expedia, Travelocity, Booking.com, Priceline, Hotels.com, Cancelon, Hotwire, Orbitz, getaroom.com, TripOnline SA and HotelQuickly so you can book your Best Western Plus Waterville Grand Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Maine >
    • Waterville
    • Also Known As
    • Holiday Inn Waterville ,
    • Waterville Holiday Inn ,
    • Best Western Plus Waterville Grand Hotel Maine
    Add Photo Photos
    Traveler (30)
    Room & Suite (19)
    Dining (4)
    Pool & Beach (3)
    Hotel & Grounds (40)
    Bathroom (5)
    Business Center & Event Rooms (4)
    Nearby
    Sponsored by:
    Fireside Inn & Suites
    278 reviews
    .11 miles away
     
    Hampton Inn Waterville
    431 reviews
    2.46 miles away
     
    Holiday Inn Express & Suites Waterville - North
    29 reviews
    .39 miles away
     
    Nearby Restaurants
    Governor's Restaurant & Bakery
    225 reviews
    .05 miles away
    Ming Lee Chinese Restaurant
    98 reviews
    .08 miles away
    Eric's Restaurant
    26 reviews
    .86 miles away
    Starbucks
    32 reviews
    .05 miles away
    Nearby Attractions
    Colby College Museum of Art
    148 reviews
    1.03 miles away
    Fort Halifax State Historic Site
    13 reviews
    2.22 miles away
    Tree Spirits
    22 reviews
    3.33 miles away
    Fairfield Antiques Mall
    18 reviews
    4.94 miles away
    Ask a question
    Questions & Answers
    marybRIUSA
    August 13, 2017|
    AnswerShow all 2 answers
    Response from JeffYoung2009 | Reviewed this property |
    Hi Mary - as far As I know there is NO complimentary breakfast .As to the pricing differential - I can't say - but I almost always book with AAA everywhere I go .
    1
    Vote
    Sheryl J
    November 11, 2016|
    AnswerShow all 3 answers
    Response from kspaulding | Property representative |
    3pm
    0
    Votes
    Kristine L
    February 25, 2016|
    Answer
    Response from TravelingDrZ | Reviewed this property |
    To the best of my knowledge yes
    0
    Votes
    Room Tips
    "Avoid first floor"
    Read review
    "I don't think you can miss, I stayed on 3rd floor and it was perfect!"
    Read review
    "Not in front to Main Street and Freeway."
    Read review
    "Lst floor is smoking and has a bad smell. All other floors nice"
    Read review
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