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DoubleTree by Hilton Hotel Portland

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897 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Portland
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Showing 882: English reviews
Bangor, Maine
Reviewed April 30, 2016

I originally was going to rate this hotel very high as I did have a great stay. Upon checkout I was charged an additional $3.85 for a large bottle of water. I had NO idea there was a charge as I thought it was complimentary as it was in the room with glasses beside it. Front desk staff explained that...

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Helpful?
Thank Carolyn J
Nick S, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Thank you for taking the time to share some feedback about your recent visit to our property. It is outstanding to hear such positive comments about our staff & our guest rooms! I will be certain to share your feedback with the team and I look forward to seeing you again. Please feel free to reach out to me directly...

Bangor, Maine
Reviewed April 25, 2016

Nice accommodations, clean & comfortable. Was there for a conference & received a special rate for that which was appreciated. Lunch at conference accommodated my diet requirement of a vegan meal, which I called and requested in advance . This was very appreciated & the meal was adequate and met my needs.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank JillyDack
Nick S, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Thank you for taking the time to share some feedback about your recent visit to our property. It is outstanding to hear such positive comments about our staff & our guest rooms! I will be certain to share your feedback with the team and I look forward to seeing you again. Please feel free to reach out to me directly...

Sanford, Maine
Reviewed April 21, 2016

Very clean hotel. Would stay again.Location is great. Walk to shopping and restaurants. Airport is minutes away. Right off the highway. Rooms are quiet. Parking is excellent and access is to the hotel is very easy in and out.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Wendy S
Nick S, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Thank you for taking the time to share some feedback about your recent visit to our property. It is outstanding to hear such positive comments about our staff & our guest rooms! I will be certain to share your feedback with the team and I look forward to seeing you again. Please feel free to reach out to me directly...

Reviewed April 21, 2016

The staff was friendly, knowledgeable, and helpful with all of my needs. They even opened the gym early for me! The rooms were clean and updated nicely. Ease of getting to the hotel was nice and as a rewards member I was able to check-in online and pick my room!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Kara B
Nick S, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Thank you for taking the time to share some feedback about your recent visit to our property. It is outstanding to hear such positive comments about our staff & I am so glad they were able to assist you! I will be certain to share your feedback with the team and I look forward to seeing you again. Please feel...

Salem, MA, United States
Reviewed April 19, 2016

Don't let the cylindrical architecture of this hotel fool you. its a nice place to stay and take in the Maine Cost as well as visit the city of Portland. Spent 3 days and 2 nights there and had a blast. Staff was attentive and very diverse for Maine. Portland is a very interesting city, so when I wan't working...

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Helpful?
Thank Jerry S
Nick S, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Thank you for taking the time to share some feedback about your recent visit to our property. It is outstanding to hear such positive comments about our staff & our guest rooms! I will be certain to share your feedback with the team and I look forward to seeing you again. Please feel free to reach out to me directly...

Portland, Maine
Reviewed April 16, 2016

I stayed at the Doubletree in February before an early morning flight. Its 5 minutes from airport with quick shuttle service. Room was on 9th floor. Very quiet and room was nice and clean. Great internet and clean, large shower. Offered cookies at check-in as well as when I picked up my car after 10 days. Check-in clerks both super...

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Helpful?
Thank Joseph S
Nick S, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Thank you for taking the time to share some feedback about your recent visit to our property. It is outstanding to hear such positive comments about our staff & our guest rooms! I will be certain to share your feedback with the team and I look forward to seeing you again. Please feel free to reach out to me directly...

Sharon, Massachusetts
Reviewed April 16, 2016

Overall great stay except last day. Upon returning to room at 10:15am during conference break, I find crew taking down bathroom door. I have not checked out yet. This is the last day of our conference and I am about to check out within an hour but they could not wait I guess.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Jim L
Nick S, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Thank you for taking the time to share some feedback about your recent visit to our property. I am very sorry your great stay was ruined on your departure, we did review this issue with the team that was doing the work as soon as we were notified by you & ensured it did not happen again. Please feel free...

Pensacola, Florida
Reviewed April 15, 2016 via mobile

Did not get cookies. Room was very clean as was bathroom. Room might seem small if you are accustomed to the newer suite hotels, but it is typical of an older hotel. Fixtures and carpets have been updated nicely. Fitness room is nice enough. Pool was clean, but a bit cool for a Floridian. Wished for a hot tub..No, there...

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Helpful?
Thank Samantha S
Nick S, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Thank you for taking the time to share some feedback about your recent visit to our property. I appreciate reading your positive comments about our updates, we are continuously doing work to improve our hotel. I am SO sorry you did not receive your cookie & is certainly not acceptable! If you were to stay again please let me know...

Rutland, Vermont
Reviewed April 9, 2016

From check-in to checkout the experience was awesome! If you in S Portland you must stay here! Warm cookies, when checking in, set the tone for the rest of the stay. Everyone working here gives you the feeling that they are concerned with you and only you . . Even while taking care of everyone. Great job!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank tompJ9987HD
Nick S, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Thank you for taking the time to share some feedback about your recent visit to our property. It is outstanding to hear such positive comments about our staff & our guest rooms! I will be certain to share your feedback with the team and I look forward to seeing you again. Please feel free to reach out to me directly...

Burlington, United States
Reviewed April 6, 2016

Stayed here recently. The hotel is ok. We thought the price was high per night - $124.00/night. The pool was nice though more drainage is needed so you're not walking through ankle high water on one side.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Stacie B
Nick S, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Thank you for taking the time to share some feedback about your recent visit to our property. I appreciate you taking the time to share your feedback about your stay with us. I have shared your feedback about the pool are with our Chief Engineer, definitely something we need to look into, especially for weekends with so many kids in...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The newly renovated DoubleTree by Hilton® Portland Maine is ideally located just minutes from Portland's International Jetport, historic downtown Portland, and situated right next door to Maine's largest mall, The Maine Mall. Make yourself comfortable in our newly renovated guestrooms with thoughtful amenities including Sweet Dreams Beds, complimentary high-speed internet, and ergonomic workstations. Enjoy a dip in our refreshing indoor heated pool or get a great work out in our Fitness Room featuring Precor® exercise equipment. Stop by the Blue Wave Grille to enjoy a savory meal for breakfast, lunch, or dinner. Unwind after a long day at our bar and lounge. Also, offering 10 versatile meeting spaces, on site catering, AV rental, and a devoted team, the DoubleTree by Hilton Portland Maine is the ideal space for your business meeting or event. We look forward to welcoming you to our property with our signature warm chocolate chip cookie upon arrival. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Portland

Address: 363 Maine Mall Rd, South Portland, ME 04106-3214
Location: United States > Maine > South Portland
Price Range: $104 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Portland 3.5*
Number of rooms: 219
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotwire, Hotels.com, Priceline, Orbitz, Cancelon, Travelocity, TripOnline SA, getaroom.com and HotelQuickly so you can book your DoubleTree by Hilton Hotel Portland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Wyndham South Portland
South Portland Wyndham
DoubleTree By Hilton Hotel Portland South Portland, Maine
Hotel Style:
#4 Business Hotel in South Portland
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton Hotel Portland staff and other travelers.
3 questions
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North Monmouth, Maine
2 months ago
Maryville, Tennessee
1 month ago

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Questions? Get answers from DoubleTree by Hilton Hotel Portland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room facing east and higher than second floor”
815robynr, Feb 26, 2017 | Read review
“Book through Hotwire.com to save money”
vickis846, Feb 5, 2017 | Read review
“Higher floor better views.”
DavidT1953, Jan 13, 2017 | Read review
“Suites for families are amazing. If you have any concerns, they'll handle them immediately.”
juliey180, Jan 11, 2017 | Read review
“Location is good for shopping and the airport”
CountyGirl81, Nov 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question