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DoubleTree by Hilton Hotel Portland

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363 Maine Mall Road, South Portland, ME 04106
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DoubleTree by Hilton Hotel Portland
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737 Reviews from our TripAdvisor Community

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Showing 725: English reviews
Minneapolis, Minnesota
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

Pros: Affordability, proximity to Maine Mall, easy access to Interstate Cons: View of hotel roof, less than ideal cleanliness (had to use my own personal supply of Clorox wipes to feel that things were clean) , no mini fridge and no ice on the floor, no continental breakfast Expected more from a Hilton brand hotel...Would look elsewhere next time

Helpful?
Thank Jen Z
Barrie, Canada
Level Contributor
13 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed there one night and was very comfortable. The rooms are clean very large and the staff very nice. The bar is comfortable with a large TV .It is located across the road from a mall with plenty of places to eat near by. I would stay there again anytime

Helpful?
Thank traveller952016
Falls Church, Virginia
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

My BF and I recently stayed for 2 nights at this hotel and we were very pleased with it. The room was clean and in good conditions. The only downside was that the bed wasn't up to par with other Doubletrees I've stayed at. It was a bit hard. However the service at the front when we arrived was excellent... More 

Helpful?
Thank Ana C
Augusta, Maine
1 review
3 of 5 stars Reviewed 1 week ago

The location was very convenient and the staff friendly. We were not impressed with the amenities; you pay extra to have a mini refrigerator in your room, as well as to have the Continental breakfast, which are standard amenities in many hotels that we have stayed in. The room was clean, but very small. We did not have a bad... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank christinelQ8360RF
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Thank you for providing us your valuable feedback of your recent stay with us. Many of our rooms and suites do offer refrigerators. I apologize that yours did not. We make additional ones available at a nominal charge. Our full service restaurant provides a wide variety of breakfast options and rooms packages that include breakfast are also quite popular. We... More 

Ipswich, Massachusetts
Level Contributor
72 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I stayed one night for a hospital visit, it's just 4 miles from Scarborough surgical center. The main hotel was very nice, the front desk very friendly and accommodating. We were put in the second building and didn't find it quite as nice simply because there is no real connection between the to but a hallway, it just seemed kind... More 

Helpful?
Thank Toonzie
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Thank you for sharing your feedback with us and the Trip Advisor community. We are glad that you found our staff welcoming and friendly. I apologize if you felt your room was a bit removed from our desk area. Let us know you prefer our " EAST" tower, we are happy to accommodate. Hope to see you again ! We'll... More 

1 review
5 of 5 stars Reviewed 1 week ago

Had a wonderful experience at the Doubletree. They upgraded my room for free because I joined the HHONORS program. They also offered us fresh warm cookies upon our arrival and also gave us extra one late night after a concert. I had a lobster roll on the way out of town which was absolutely delicious. The room was clean and... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Beth M
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Welcome to the Hilton Family ! Thank you for your 5 Star review of our hotel. We are thrilled that you enjoyed your stay. We hope to see you again soon ! We'll keep the cookies warm! Regards, Brenda Goodwin Assistant General Manager More 

Madison, Wisconsin
Level Contributor
63 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 1 week ago

First I want to say the people at the Doubletree were first rate and did what they could to make things right. Our first stay was a disaster. We checked in, put our stuff in the room and went our for the evening. We noticed the mirrors were smeary, but were in a hurry and just commented to each other... More 

Helpful?
Thank BillPatti
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Please know that we truly appreciate your bringing the shortcomings of your recent stay with us, to our attention. It is absolutely the right thing to do. Mistakes do happen and when they do, it is only through valuable feedback such as yours, that allow us to make the corrections necessary to ensure issues do not repeat themselves. We are... More 

Kingston, Pennsylvania
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Recently stayed here on an overnight couples. Easy check-in. Although we were placed in a room by an elevator, it was quiet and little noise. Bedding was comfy. Did a bed bug check and found nothing! (I know...but you have to be careful these days!) Hot shower. Check out was late which was great. Tiny hotel restaurant with decent breakfast... More 

Helpful?
Thank swimmomkim
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Thank you for staying with us in Portland and for being a valuable Hilton Hhonors member. We are delighted that you enjoyed a couples get-a-way. My apologies that you were not advised that our self serve coffee is located in the business center right off the lobby. Please plan to return soon ! We'll keep the cookies warm! Brenda Goodwin... More 

Newport
1 review
3 of 5 stars Reviewed 1 week ago

Overall I would say I was a little disappointed with the Doubletree from past hotels that I have stayed at. The pool area was very nice but I thought the rooms the pool area was very nice but I thought the rooms were on the smaller side. I was supposed to have a fridge in my room but did not... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank P7430DEnancys
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Please accept our apologies once again, for our oversight in not having your requested refrigerator in your room upon arrival. We appreciate that you let us know when you were with us and we hope that we resolved this matter to your satisfaction during your stay. Thank you for being a valued Hilton HHonors guest and we do hope that... More 

Bristol, United States
1 review
5 of 5 stars Reviewed 1 week ago

Stayed for the weekend to run in the Old Port 1/2 Marathon/5K race. The staff was very friendly and warm. Room was extremely clean and comfortable. Nice location, would recommend to anyone staying in the Portland area. We took a taxi into town for convenience of parking during the race, the staff help with this as well. No complaints whatsoever.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Robert G
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Thank you for your 5 Star review of our hotel. It was a great weekend overall - weather and lovely guests like yourselves that we all enjoyed the festivities ! We appreciate your support and do hope to see you again in the future ! We'll keep the cookies warm ! Regards, Brenda Goodwin Assistant General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Newly Renovated DoubleTree by Hilton® Portland Maine is ideally located just minutes from Portland's International Jetport, historic downtown Portland, and situated right next door from Maine's largest mall; The Maine Mall. Make yourself comfortable in our newly renovated guestrooms with thoughtful amenities including Sweet Dreams Beds, complimentary high-speed internet, and ergonomic workstations. Enjoy a dip in our refreshing indoor heated pool or get a great work out in our Fitness Room featuring Precor® exercise equipment. Stop by the Blue Wave Grille to enjoy a savory meal for breakfast, lunch, or dinner. Unwind after a long day at our bar and lounge. Also, offering 10 versatile meeting spaces, on site catering, AV rental, and a devoted team, the DoubleTree by Hilton Portland Maine is the ideal space for your business meeting or event. We look forward to welcoming you to our property with our signature warm chocolate chip cookie upon arrival. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Portland

Address: 363 Maine Mall Road, South Portland, ME 04106
Location: United States > Maine > South Portland
Price Range: $141 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Portland 3.5*
Number of rooms: 219
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Expedia, Hotwire, Orbitz, Priceline, Travelocity and Odigeo so you can book your DoubleTree by Hilton Hotel Portland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Wyndham South Portland
South Portland Wyndham
DoubleTree By Hilton Hotel Portland South Portland, Maine
Hotel Style:
#4 Business Hotel in South Portland
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