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DoubleTree by Hilton Hotel Portland

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DoubleTree by Hilton Hotel Portland
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790 Reviews from our TripAdvisor Community

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Showing 775: English reviews
Boothbay Harbor, Maine
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

The room was comfortable and had room to move around even though we had a cot in it. the beds were nice even the cot was comfy! Hotel is a little dated but still nice. Breakfast buffet was good... waitstaff needs to be trained they were bad! It took 15 mins for us to get coffee we were almost done... More 

Helpful?
Thank tracy6964
Springfield, United States
3 of 5 stars Reviewed 2 days ago NEW

Just go somewhere else, this place will scare you. You will find a very dated hotel with small rooms, a nice staff, however the beds are old and the bathrooms are very tight. It's not near the waterfront, but rather an airport hotel. If you want to go out to eat, you will have to travel a long way.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Matthew O
Washington DC, District of Columbia
Level Contributor
171 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

One night on our way out of town. Convenient to I-95 and Maine Mall. Nothing spectacular about it, and it shows some wear and tear. We had just joined the Hilton Honors program so had a room on the 8th floor. No complaints about how the hotel is run, but design could be better. Fan and bathroom light on one... More 

Helpful?
1 Thank getaround28970
Buzzards Bay, Massachusetts
1 review
1 of 5 stars Reviewed 4 days ago NEW

the Hotel was not the best place to stay at. the shuttle service was not available to all guests, they overcharge their guests of 200 hundred dollars for amenities for guests would or wouldn't use. and the restaurant was expansive.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Stephanie L
1 review
3 of 5 stars Reviewed 5 days ago NEW

Good Service and hotel was in a great location. My room was musty and didn't smell good. It appears after visiting other members in their hotel room, it was not an overall issue, could have been an isolated room issue.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank emildas
Nantucket, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed at this hotel for a quick trip while driving up to Northern Maine. We did NOT want to leave. We were travelling with our dog (a lab), which isn't always easy. Normally we are stuck in the worst room, in a basement, and charged a fee. This was the opposite experience I had at Double... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Lauren A
A TripAdvisor Member
2 of 5 stars Reviewed 1 week ago via mobile

Our room was a good size but the room it self was in need of repair and desperately needed cleaning. We arrived opened the curtains to find old used bandaids, a dirty spoon, and knife , refrigerator had a mysterious black liquid and was broken and leaking , holes in the walls , not fist size but drill size ,... More 

Helpful?
Thank A TripAdvisor Member
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

We truly are saddened to know that we were unable to rectify the many issues you shared with us each day during your stay. Admittedly we dropped the ball on your preordered amenity and provided it to you at no charge as a gesture of our sincerity. Our housekeeping management team did thoroughly clean your room after you reported it... More 

Sherwood, United States
Level Contributor
7 reviews
5 of 5 stars Reviewed 1 week ago

The staff was great. No hassles or complaints at all. The hotel is very close to restaurants, gas stations, and everything else you would need. It's about a 10 minute drive to downtown Portland and about 5 minutes from the airport. There is a full service bar / restaurant area. So you can eat breakfast, lunch, or dinner there. Would... More 

Helpful?
Thank Bryan M
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Thank you and please know that we love seeing such wonderful reviews, and that these are shared and truly appreciated by all of us here at the Doubletree. We look forward to welcoming you back again someday ! We'll keep the cookies warm ! Brenda Goodwin Assistant General Manager More 

Bangor, Maine
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stay here because I got stuck in Portland me after a United Airline snaffo. The people are very nice, the shuttle picked me up within 5 minutes of my phone reservation. The direct line to the hotel is easy to find on the Internet. The room clean and well maintained. The west tower is right next to I-95 and... More 

Helpful?
Thank Deb F
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Thank you for sharing your feedback with us and the Trip Advisor community. We appreciate that you took the time to let us know that you enjoyed your stay with us and also that it is important to let you know that a 9% state sales tax will be added to quoted nightly rates. I apologize for this oversight and... More 

Manchester, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

Good sized room, extremely comfortable and clean. All staff friendly and helpful. Great location. Enjoyed breakfast in the exec lounge as HH members, no waiting for tables, comfortable and quiet breakfast area. Great service. Would def stay again.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 24242014
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

We are delighter to hear that you enjoyed a comfortable stay with us. As a valued Hilton Hhonors member, your comments are appreciated and reaffirm that we are on the right track to exceed our guests expectations ! Thank you for sharing your feedback with us and the Trip Advisor community ! We hope you will return soon ! We'll... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Newly Renovated DoubleTree by Hilton® Portland Maine is ideally located just minutes from Portland's International Jetport, historic downtown Portland, and situated right next door from Maine's largest mall; The Maine Mall. Make yourself comfortable in our newly renovated guestrooms with thoughtful amenities including Sweet Dreams Beds, complimentary high-speed internet, and ergonomic workstations. Enjoy a dip in our refreshing indoor heated pool or get a great work out in our Fitness Room featuring Precor® exercise equipment. Stop by the Blue Wave Grille to enjoy a savory meal for breakfast, lunch, or dinner. Unwind after a long day at our bar and lounge. Also, offering 10 versatile meeting spaces, on site catering, AV rental, and a devoted team, the DoubleTree by Hilton Portland Maine is the ideal space for your business meeting or event. We look forward to welcoming you to our property with our signature warm chocolate chip cookie upon arrival. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Portland

Address: 363 Maine Mall Rd, South Portland, ME 04106-3214
Location: United States > Maine > South Portland
Price Range: $117 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Portland 3.5*
Number of rooms: 219
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Expedia, Odigeo, Hotwire, Booking.com, Hotels.com, Priceline, Orbitz and Travelocity so you can book your DoubleTree by Hilton Hotel Portland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Wyndham South Portland
South Portland Wyndham
DoubleTree By Hilton Hotel Portland South Portland, Maine
Hotel Style:
#4 Business Hotel in South Portland
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