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DoubleTree by Hilton Hotel Portland

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872 Reviews from our TripAdvisor Community

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Buckfield, Maine
Reviewed 4 days ago NEW

We have tried several other hotels in the Portland area but always want to come back here. The king suite is so spacious, the walls are soundproof, and the views out the window are amazing. We love to sit in the window and watch the planes taking off over at the jet port. Plus, the service is excellent.

Review collected in partnership with DoubleTree by Hilton
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Thank sharonsA7298GL
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

We truly appreciate that you have shared your comments here on Trip Advisor and with us! Thank you so much for your loyalty. Our team work hard to provide our guests with the very best service and they too will be delighted to read this review ! Please say hello the next time you are here! We'll keep the cookies...

Milwaukee, Wisconsin, United States
HOTEL’S FAVORITE REVIEW
Reviewed October 12, 2016

A short courtesy shuttle ride from Portland International Jetport, this property's South Portland setting is more about business than nature, showing guests the Mane Mall (across the street), main highways and roadways, or new property development with woodsy hills in the background. Convenience is key for me, so the surroundings didn't disappoint. Also, the hotel's shuttle is available for short...

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About Hotel's Favorite Review
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

WOW !! We are thrilled to read your detailed review and are pleased to see that we met our goals by exceeding your expectations. As a valued Hilton Hhonors guest, your valuable feedback is vital to our ongoing success. We strive to create warm memorable experiences for all of our guests and we thank you for affirming that our efforts...

Portland, Maine, United States
Reviewed 4 days ago NEW

Very enjoyable visit with my family for a few days. Close to many restaurants and shopping and the facilities were nice. The staff was very pleasant and helpful. A little noisy given it is close to the highway, but it wasn't distracting from the stay.

Review collected in partnership with DoubleTree by Hilton
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Thank markronaldg
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Thanks for your positive feedback. We are glad that you were able to enjoy a great visit with your family at our hotel. Please come back again soon ! We'll keep the cookies warm. Brenda Goodwin Assistant General Manager

Sanford
Reviewed 4 days ago NEW

Great location & amenities. Clean. Quiet interior. Right across from the mall, Right off of I95 and a couple miles from Cabela's. Pool was nice, great executive lounge food. We made a supper out of the offerings.

Review collected in partnership with DoubleTree by Hilton
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Thank Eric C
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

We truly appreciate that you have taken the time to share your 5 Star review with us and the Trip Advisor community. We are delighted to hear that you enjoyed our location and the amenities we offer. We hope to see you again in the future ! We'll keep the cookies warm. Brenda Goodwin Assistant General Manager

MA, United States
Reviewed 4 days ago NEW

The hotel itself was nice, pillow were very uncomfortable. The staff at check in and check out were very nice. The breakfast staff was not friendly at all. The food at the executive lounge was horrible, I went into the lounge to check it out and the food looked like it had been sitting there for a long time. No...

Review collected in partnership with DoubleTree by Hilton
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Thank Daniel O
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Please accept our apologies for anything less than a perfect stay at our hotel. Your comments have been shared with our Food and beverage team. Please know that this is not a typical experience and that we appreciate your letting us know. We hope that you will give us another chance to demonstrate our high levels of service standards. Sincerely,...

Portland, Maine
Reviewed 5 days ago NEW

Room was great. Staff was great. Food in restaurant was deliscious. Not too clean in the restaurant though. Pool was great. Was hoping for the amount I paid, breakfast would be included. But it wasn't

Review collected in partnership with DoubleTree by Hilton
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Thank A3019SAamberh
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Thank you for sharing with us and the Trip Advisor community. We're glad that you had a great stay and enjoyed your meals with us ! We apologize if you caught us at a busy time and the restaurant wasn't up to our normal high standards of cleanliness. We do hope you will choose to return again in the future!...

Standish, Maine
Reviewed 6 days ago NEW

I would highly recommend the Doubletree by Hilton South Portland Maine!! The Food is amazing and i would highly recommend the lobster roll, best around and value for money!!! The breakfast buffet is a great deal and comes with fresh omelets made to order!!

Review collected in partnership with DoubleTree by Hilton
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BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Thank you for sharing your warm feedback with us ! We agree that our culinary team do a great job and our Maine Lobster roll is a great value ! We're glad that you had an amazing stay ! Please come back soon - We'll keep the cookies warm ! Brenda Goodwin Assistant General Manager

South Portland, Maine
Reviewed 1 week ago NEW

The room I was in was disgustingly dirty empty bag of chips on the floor toilet have been urinating and not flushed and the towels were dirty stay clear of this disgusting hotel. The woman working at the check-in was rude and nasty and had a horrible attitude whoever hired her did a terrible job

Review collected in partnership with DoubleTree by Hilton
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Thank ronaldw720
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Again, please accept our apologies for anything less than a perfect stay at our hotel. Our staff worked hard to correct your reported concerns and it is truly unfortunate that we were unsuccessful at creating a positive stay experience for you. Should you care to address this directly with me, I have provided my email and direct line to you...

Edgewater, FL, United States
Reviewed 1 week ago

For the price, hard to beat. Older building, but in good shape. The pool is spectacular, a great asset to a traveler. Decent dining, but close to other dining and right across from the Mall. Short hop to airport. All good

Review collected in partnership with DoubleTree by Hilton
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Thank 989perryb
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

We appreciate that you have shared your stay experience with us and the Trip Advisor community. We agree that our location is convenient and our pool and fitness area is spectacular. We are glad that you enjoyed your visit and do hope that you will return soon. We'll keep the cookies warm. Brenda Goodwin Assistant General Manager

Caribou, Maine
Reviewed 2 weeks ago

great place to stay. They are building another complex on site so parking is limited at this time close to mall and restaurants. rooms clean and I love the bedding. Lots of pillows and comfortable. Cookies and water a nice touch on check-in

Review collected in partnership with DoubleTree by Hilton
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Thank getawayweekendann
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Thank you so much for your 5 Star review of our hotel. We are delighted that you loved our beds and found our location convenient for your travel needs. We are really excited about the new TRU by Hilton hotel being built and so apologize if parking was limited for you. Please come back soon ! We'll keep the cookies...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The newly renovated DoubleTree by Hilton® Portland Maine is ideally located just minutes from Portland's International Jetport, historic downtown Portland, and situated right next door to Maine's largest mall, The Maine Mall. Make yourself comfortable in our newly renovated guestrooms with thoughtful amenities including Sweet Dreams Beds, complimentary high-speed internet, and ergonomic workstations. Enjoy a dip in our refreshing indoor heated pool or get a great work out in our Fitness Room featuring Precor® exercise equipment. Stop by the Blue Wave Grille to enjoy a savory meal for breakfast, lunch, or dinner. Unwind after a long day at our bar and lounge. Also, offering 10 versatile meeting spaces, on site catering, AV rental, and a devoted team, the DoubleTree by Hilton Portland Maine is the ideal space for your business meeting or event. We look forward to welcoming you to our property with our signature warm chocolate chip cookie upon arrival. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Portland

Address: 363 Maine Mall Road, South Portland, ME 04106
Location: United States > Maine > South Portland
Price Range: $109 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Portland 3.5*
Number of rooms: 219
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hilton Hotels Direct and Orbitz so you can book your DoubleTree by Hilton Hotel Portland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Wyndham South Portland
South Portland Wyndham
DoubleTree By Hilton Hotel Portland South Portland, Maine
Hotel Style:
#4 Business Hotel in South Portland
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton Hotel Portland staff and other travelers.
2 questions
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North Monmouth, Maine
18 days ago

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Questions? Get answers from DoubleTree by Hilton Hotel Portland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Book through Hotwire.com to save money”
 of 5 bubbles vickis846, 3 weeks ago | Read review
“Higher floor better views.”
 of 5 bubbles DavidT1953, Jan 13, 2017 | Read review
“Suites for families are amazing. If you have any concerns, they'll handle them immediately.”
 of 5 bubbles juliey180, Jan 11, 2017 | Read review
“Location is good for shopping and the airport”
 of 5 bubbles CountyGirl81, Nov 7, 2016 | Read review
“Avoid directly east- and west-facing rooms to minimize glare through these huge windows.”
 of 5 bubbles ECP-Writes, Oct 12, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question