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Portland Hotel and Suites

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Portland Hotel and Suites
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142 Reviews from our TripAdvisor Community

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Showing 141: English reviews
Liverpool, New York
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Our family had reservations at this hotel in July. In March, I spoke with a very knowledgeable young man about this hotel. He explained that it was under new ownership with new staff. He assured me that it would be fine. I saw the poor reviews on trip advisor and was quite concerned. I called to see if the manager... More 

Helpful?
Thank Scarborough04074
Stephanie H, Front Office Manager at Portland Hotel and Suites, responded to this review

Dear Guest, I apologize for the difficulties you had in contacting our hotel. I understand how difficult it is to work through a language barrier. At the time you called, we were unfortunately short-staffed and had one of our employees whose English is difficult to understand manning the desk, and I apologize for that. He has since been moved to... More 

Nashville, Tennessee
1 review
1 of 5 stars Reviewed May 11, 2016

I used to stay here all the time and it was great. Ever since ownership and management has changed, it's a dump that no one cares about. Recently, they put me in building B, they were doing construction at the time. Sprinkler heads and fire alarms were covered so they wouldn't go off, safe. What if there had been a... More 

Helpful?
Thank skydiver091991
Stephanie H, Front Office Manager at Portland Hotel and Suites, responded to this review

Dear Guest, I apologize for the long delay in responding to this review, but I wanted to address the issues you encountered during your stay. Such problems are completely unacceptable, and I am deeply sorry that you had such a negative experience at our hotel. We are currently in the process of completely renovating building B, and we have completely... More 

Travelers are raving about these Scarborough hotels

Indianapolis, Indiana
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 6, 2016

The room was clean and the bathroom was nice and updated. The staff was friendly. Quiet other than big dogs running around upstairs at times. The breakfast area appeared to be newly remodeled. It was a nice area to sit and was well stocked, but don't expect anything more than packaged items.

Helpful?
Thank Amy R
Brunswick, Maine
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 23, 2016 via mobile

I am an over the road truck driver so I stay in a lot of hotels. This one has to be my favorite. The staff are amazing, the beds are super comfortable, breakfast is the only place, in my opinion, that could use a little help. I like some hot options for breakfast. If your in the area it's a... More 

Helpful?
Thank Dana L
New Hampshire
Level Contributor
42 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed February 8, 2016

We recently visited Portland as a family weekend getaway. We reserved 5 rooms using a Groupon discount. The place well exceeded our expectations. The rooms were very clean and tidy, the kitchenette area were awesome and fully equipment with everything you could need. The staff was very friendly and accommodating. We will definitely be back next time we are in... More 

Helpful?
Thank Paul G
Portland, Maine, United States
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed January 25, 2016 via mobile

We're a local family who travels a lot. Recently we had a few days in between our leases so we decided to book a couple nights here and check it out! It was awesome! No daily room service which is fine with me! All the rooms are kitchen suits you have a fully working kitchen dishwasher dishes and all! Rooms... More 

Helpful?
Thank MizMae
Cleveland, OH
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed January 16, 2016

Took a chance on this place after finding a Groupon. So glad I did! Stayed while visiting family. Traveling with my mother, we opted for two studio suites because it was less expensive than booking a two room suite. We had connecting rooms. Each room was nicely equipped with a full kitchen and all the dished, pots and pans you... More 

Helpful?
Thank bsgro
Maine
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed December 15, 2015

This hotel is in a good location which is close to the turnpike, Maine Mall, and a short ride to downtown Portland. The room was clean, comfortable, and included a small kitchen area. Everyone I interacted with that worked at the hotel was very nice and I did not have any problems while I stayed there. The breakfast includes fruit,... More 

Helpful?
Thank Paul-Maine
missouri
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed November 7, 2015 via mobile

The room was clean and spacious.The breakfast was normal continental style.The location was near the Interstate. ?m?ufo the same time. I am a beautiful person. I will have the option. if I can do to make a difference 3 I was just

Helpful?
Thank MissouriCountryboy
Dallas, Texas
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 30, 2015 via mobile

Great place to stay. Actually stayed with a groupon and they took great care of us. Rented a 2 bedroom place and it was clean and reasonably priced. Staff friendly and very helpful. Nice stocked kitchenette and grocery store nearby. Fresh lobster markets nearby too.

Helpful?
1 Thank Owensphillip
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Our Portland Hotel & Suites gives you room to roam while letting you stretch your travel budget further than other hotels in Scarborough. Designed for longer stays, our hotel provides convenient residential living with three spacious floor plans. This hotel is located steps from Maine's largest shopping mall, the Maine Mall, and just a short drive to the Cumberland County Civic Center, Old Port and downtown Portland. Our spacious hotel suites include fully equipped kitchens with a stove, oven, refrigerator, microwave, toaster, and coffeemaker and kitchen utensils. Enjoy a spacious work area, free high-speed Internet, and local calls in your guest suite to stay productive and connected. Stay fit while away from home in our exercise room. After a long day, relax and unwind by our outdoor pool or take advantage of our BBQ area. Start planning your stay at our Portland Hotel & Suites in Scarborough, ME today. ... more   less 

Additional Information about Portland Hotel and Suites

Address: 700 Roundwood Drive, Scarborough, ME 04074 (Formerly TownePlace Suites Portland Scarborough)
Location: United States > Maine > Scarborough
Price Range: $137 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Portland Hotel and Suites 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Towneplace Suites Portland Scarborough Hotel Scarborough
Towneplace Suites Scarborough
Scarborough Towneplace Suites
Portland Hotel And Suites Maine/Scarborough
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