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Fairfield Inn Portland Maine Mall

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Fairfield Inn Portland Maine Mall
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544 Reviews from our TripAdvisor Community

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Showing 530: English reviews
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Santa Clara, California
Reviewed 1 week ago

This hotel is nothing spectacular, but the people make it AMAZING! Everybody from the GM to the ladies who cleaned our room were all wonderful! Diane who made breakfast so enjoyable every morning to Affandi who was always asking about how our day went when we returned to the hotel at night. We met so many other employees who were...

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Helpful?
Thank sushie3
Rizwan M, General Manager at Fairfield Inn Portland Maine Mall, responded to this review

We're so glad that you had an opportunity to experience the passion that our team has for service. Your comments will be shared and celebrated with our entire team! We look forward to serving you again when your travels bring you to Portland Maine. Thank you for your business and wonderful reveiw. Rizwan Marfani General Manager

Izegem, Belgium
Reviewed 2 weeks ago

I was here for almost 3 weeks on a business trip. During this time a snowstorm hit the state of Maine, they helped my car out of the snow at 6 in the morning, I'm verry thankfull for this! It was overall a good stay, good breakfast and hotel room, great beds! Only minor point was the heating of the...

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Thank wouterm56
Rizwan M, General Manager at Fairfield Inn Portland Maine Mall, responded to this review

We appreciate you taking the time to provide feedback about you stay with us. We're glad that you enjoyed the amenities that our hotel offers. We look forward to you visiting our hotel in the summer when you won't have to deal with the snow. Thank you again for your review. Rizwan Marfani General Manager

New City, New York
Reviewed 2 weeks ago via mobile

This property is not new and could use some room renovations although the beds were typically Marriott-great. The usual Fairfield Inn room amenities include a large-screen TV with a wide array of channel offerings. They provide free WiFi with Elite members given no-charge access to high speed internet access and it worked flawlessly. On the other hand the bathroom was...

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Thank DocFNP
Rizwan M, General Manager at Fairfield Inn Portland Maine Mall, responded to this review

Thank you for the review about your recent stay. We're glad that you found our hotel to be comfortable and the WI-FI upgrade for our elite members flawless. Our staffs goal is to make sure our guest feel the love. Come back and see us soon to see what we have planned for you. Rizwan Marfani General Manager

Boston, Massachusetts
Reviewed 3 weeks ago

I stay in Hotels on average 3+times a week. Since I'm a Marriott Elite level member I tend to frequent Fairfield Inns a lot. In all my years, this is the best ever. Fresh baked cookies at the front desk (other chains do this but not Marriotts), visited in the late afternoon by a cart with drinks, sweets and personal...

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Thank Shoefro
Rizwan M, General Manager at Fairfield Inn Portland Maine Mall, responded to this review

I'm delighted to hear that you found our Fairfield Inn to be the 'best ever'! Our team prides themselves on providing Excellent service to our guests. I'm glad that you were able to experience their passion for service! I hope to see you back soon. Rizwan Marfani General Manager

Virginia Beach, Virginia
Reviewed 3 weeks ago

I arrived at the Fairfield Inn Portland Main Mall on March 9th and checked on on the 12th. The Staff was extremely friendly and very accommodating. I have a Gluten Free Diet and Diane (the chef) was very helpful and made sure my needs were met. Each morning I was greeted with a smile and light conversation with all the...

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Helpful?
Thank edwardarmstrongme
Rizwan M, General Manager at Fairfield Inn Portland Maine Mall, responded to this review

Thank you for taking the time to review your recent stay at the Fairfield Inn Portland Maine Mall. Our team is focused on making sure the guests are comfortable and cared for during their stay with us. Glad to see that Diane took care of your gluten free needs and in the midst of a nor'easter you found comfort at...

Reviewed 4 weeks ago via mobile

Stayed the night of March 19. The fitted sheet and mattress pad were too small for the bed. It came undone about 10 times during the night. Each time I rolled over the mattress pad and sheet rolled with me. Late at night a terrible stench filled the room...coming up out of the bathroom sink and tub ..had to stuff...

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Helpful?
Thank Angela R
Rizwan M, General Manager at Fairfield Inn Portland Maine Mall, responded to this review

Thank you for your candid comments. I am sincerely sorry that you had issues with the bedding and the odor with the plumbing. I will have our maintenance department look into the matter immediately. Our staff strives to provide excellent service to our guests and in this instance we clearly failed. Feel free to reach out to me if I...

Palmetto, Florida
Reviewed 4 weeks ago

Close-by Maine Medical. Clean, GREAT breakfast by Diane,snacks to your door at night, Great GM (Rizwan Marfani), desk help outstanding and Susan of house cleaners great job. All employees very helpful and friendly.

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Thank Bradford S
Rizwan M, General Manager at Fairfield Inn Portland Maine Mall, responded to this review

Thank you for kind words about your recent stay at the Fairfield Inn Portland Maine Mall. I'll be sure to recognize our associates that you mentioned and share your comments with our entire staff. We hope to see you back for a more relaxing visit next time. Rizwan Marfani General Manager

Manchester, Connecticut
Reviewed March 18, 2017 via mobile

This hotel is conveniently located to Portland ME. They serve breakfast every morning which was good. The hotel had a shuttle that we took into downtown Portland for the evening. The room was nice and the carpet was recently cleaned. They were cleaning all the carpets the weekend we were there. The bathroom was kind of small but other than...

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Helpful?
Thank joanninct
Rizwan M, General Manager at Fairfield Inn Portland Maine Mall, responded to this review

Thank you for your review of your recent stay. I am glad that you enjoyed your time at the Fairfield Inn Portland Maine Mall. I hope that we have the pleasure of serving you again when you're in the Portland area. Rizwan Marfani General Manager

Old Orchard Beach, Maine
Reviewed February 21, 2017

Every time that I lodge at the field field I have such a rich and comforting experience that I thought it was time to share with others. Most recently we stayed at the Fairfield for my mothers birthday she's 91 years old. Two of my Younger grandchildren stayed as well. We just happen to arrive during one of our winter...

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Thank 27Beachcomber
Rizwan M, General Manager at Fairfield Inn Portland Maine Mall, responded to this review

It's was a pleasure to hear that you enjoyed your stay with us. I'm glad that you chose our hotel for your celebration. Our staff is always excited about sharing positive memories with our guest. I look forward to sharing your feedback with the entire staff and taking a moment to celebrate their great service. Thank you for your wonderful...

Norton, Massachusetts
Reviewed February 21, 2017 via mobile

Convenient to downtown Portland, close to highway, about ten minutes out. All the staff from check in, cleaning and breakfast staff all friendly and helpful. Room with king size bed was on the smaller size as was the bathroom. Bothe were clean. Bed was a bit uncomfortable, not usual Marriott quality. Breakfast area was small, but well laid out with...

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Helpful?
Thank Daylilly86
Rizwan M, General Manager at Fairfield Inn Portland Maine Mall, responded to this review

Please accept our sincere apology about the issues you encountered at breakfast Sunday morning. We had several staff members not show up that day due to the storm. Feel free to contact me directly so that I can make the situation right. I look forward to hearing from you. Rizwan Marfani General Manager rizwan.marfani@marriott.com

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our hotel in South Portland is only two miles from Portlaind International Jetport (PWM) and 1/2 mile from Portland Maine Mall. Guests enjoy comfortable guest rooms, free high speed internet and complimentary hot break buffet during every stay at our South Portland hotel. Between 4:30pm and 7pm daily, join us in the lobby for an evening reception featuring light fare and non-alcholic beverages. We provide a local shuttle within a 5 mile radius and complimentary roundtrip airport transportation from 4am to 11pm. Visit us in the warmer months and enjoy the only heated outdoor pool in the area. ... more   less 

Additional Information about Fairfield Inn Portland Maine Mall

Address: 2 Cummings Rd, Scarborough, ME 04074-8924
Location: United States > Maine > Scarborough
Price Range: $86 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Portland Maine Mall 2.5*
Number of rooms: 118
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Also Known As:
Fairfield Inn Portland/ Maine Mall Hotel Scarborough
Fairfield Inn Scarborough
Fairfield Scarborough
Scarborough Fairfield Inn
Fairfield Inn Portland Maine Mall Scarborough
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Questions & Answers

Here's what travelers have asked, with answers from Fairfield Inn Portland Maine Mall staff and other travelers.
5 questions
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Southington, Connecticut
7 months ago
north conway
Groveland, Massachusetts
Washington DC, District of Columbia
Delhi, Canada

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Questions? Get answers from Fairfield Inn Portland Maine Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“2nd and 3rd floors quiet”
535bradfords, 4 weeks ago | Read review
“Rooms were clean and quite cosy, our bathroom a bit small but was clean and doable.”
eileenbtrainor, Dec 12, 2016 | Read review
“I was on the top floor The room a king bed room & comfort galor.The air condition unit”
467johnn, Nov 18, 2016 | Read review
“All rooms are great!”
GoodTimesHalifax, Nov 14, 2016 | Read review
“Use the free shuttle service!”
PanamaLens, Nov 10, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question