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Fairfield Inn Portland Maine Mall

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Fairfield Inn Portland Maine Mall
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488 Reviews from our TripAdvisor Community

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Showing 474: English reviews
Spokane, Washington
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here on a fall trip in New England. It has a great location near the airport and multiple good restaurants. The lobby was neat and inviting. Our room was clean with comfortable beds. I can't say enough about that free breakfast! So yummy with waffles, bacon, sausage, scrambled eggs, muffins, ect. And they gave both my kids cute... More 

Helpful?
Thank tracie80
Level Contributor
10 reviews
2 of 5 stars Reviewed 6 days ago NEW via mobile

My wife and I stayed here on our way to Bar Harbor and had a reservation for the return date. I cancelled the return reservation because our stay was not very good. To start we arrived late so we were placed in a handicap room. That in itself was not a problem but a handicap room with a shower in... More 

Helpful?
Thank Robert L
Tiverton, Rhode Island
Level Contributor
64 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel itself was better than other Fairfield Inns that I've stayed in, but what really stood out was their customer service. When we checked into our room, the air conditioner was making a high pitched whine. We let the front desk know, and within minutes Jeff from the maintenance department was at our room. He quickly diagnosed the problem,... More 

Helpful?
Thank Eric S
Eastern US
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 1 week ago

Despite the recent good reviews here my experience was terrible. I arrived at 1:30pm to see if it was possible to check in early. It wasn't (which was fine, I was just checking) so I said I would come back at 3:00 at the stated check-in time for the property. I came back at 3:45 and the room wasn't ready.... More 

Helpful?
Thank ravyn7
Pennsylvania
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Just off the highway, short drive to Portland Seaport, affordable in fall high season. Very clean and updated. Very pleasant staff, including Diane in the breakfast area who will greet you, answer food questions and assist with your breakfast selection. Good management.

Helpful?
Thank gcf5
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I stay here at least 2-3 times a month. The management and staff there are excellent and especially Lisa Holly-Genesis. Lisa always goes above and beyond me and being a Platium member and a business traveler I truly appreciate being like a family member. She's always friendly and enjoys being of service. Thank you, Lisa.

Helpful?
Thank Deb S
Fredericksburg, Virginia
Level Contributor
51 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Facility recently remodeled and updated. Rooms neat and clean. Had some difficulty linking consecutive reservations. Missed house cleaning two days at the overlap. Problem resolved when issue presented to Affandi. He seemed to be the only agent at the desk able to handle the duties. Think some training required. He was also very helpful recommending quality restaurants . . .... More 

Helpful?
Thank Byron H
Rizwan M, General Manager at Fairfield Inn Portland Maine Mall, responded to this review

Thank you for sharing your feedback. I sincerely apologize that our staff had issues sorting out your reservation and that caused service to be sub par. It was great to hear that our front office supervisor, Affandi, was able to resolve the issue. Our goal is to always provide guest a satisfactory stay. Rest assured that your feedback will be... More 

New York City, New York
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We chose fairfield inn due to budget and glad that we did. It was not at downtown Portland but the hotel was right next to the highway so it only took us like 10 minutes to get to downtown area (don't worry it's easy to find parking at downtown). It's also right next to Maine Mall with supermarket and restaurants.... More 

Helpful?
1 Thank ccywong
Rizwan M, General Manager at Fairfield Inn Portland Maine Mall, responded to this review

Thank you for your review about the Fairfield Inn Portland Maine Mall. I am glad that you found the hotel be in a great location, and a great value for your money. Our staff takes pride in the product we offer and it shows in all areas of the hotel. I look forward to having you back soon. Rizwan Marfani... More 

Hamilton, Massachusetts
1 review
5 of 5 stars Reviewed 3 weeks ago

Recently stayed overnight at Fairfield Inn Marriott Portland Maine Mall. Customer service was above and beyond. The General Manager, Rizwan Marfani and his crew including Lisa Holly, Affandi and Lauren were all outstanding. They made us feel like friends instead of hotel guests. Main reason for choosing the hotel was to make use of their shuttle service to the crowded... More 

Helpful?
Thank NewEngland_Couple123
Rizwan M, General Manager at Fairfield Inn Portland Maine Mall, responded to this review

Thank you for your review. Our shuttle is often a pleasant surprise to our guests. Aside from it running to Old Port, and Downtown Portland, we also offer shuttle service to the Airport (10 minutes from the hotel). In addition, I appreciate you mentioning the associates that were helpful. The since of friendliness you got is from our constant efforts... More 

Foxboro, MA
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We thoroughly enjoyed our stay over the Labor Day weekend, spending two nights at the Fairfield Inn. Our room, though small was efficient. There was a microwave, refrigerator, desk, chair and arm chair in the room as well as king bed and plenty of drawers. The linens did pop off the mattress on one side but minor inconvenience. They were... More 

Helpful?
Thank meconnor55
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Our hotel in South Portland is only two miles from Portlaind International Jetport (PWM) and 1/2 mile from Portland Maine Mall. Guests enjoy comfortable guest rooms, free high speed internet and complimentary hot break buffet during every stay at our South Portland hotel. Between 4:30pm and 7pm daily, join us in the lobby for an evening reception featuring light fare and non-alcholic beverages. We provide a local shuttle within a 5 mile radius and complimentary roundtrip airport transportation from 4am to 11pm. Visit us in the warmer months and enjoy the only heated outdoor pool in the area. ... more   less 

Additional Information about Fairfield Inn Portland Maine Mall

Address: 2 Cummings Rd, Scarborough, ME 04074-8924
Location: United States > Maine > Scarborough
Price Range: $116 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Portland Maine Mall 2.5*
Number of rooms: 118
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Also Known As:
Fairfield Inn Portland/ Maine Mall Hotel Scarborough
Fairfield Inn Scarborough
Fairfield Scarborough
Scarborough Fairfield Inn
Fairfield Inn Portland Maine Mall Scarborough
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