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Extended Stay America - Portland - Scarborough

Traveler (20)
Room & Suite (32)
Dining (1)

About

#10 of 13 hotels in Scarborough
Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.
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Property amenities
Breakfast included
Free parking
Free High Speed Internet (WiFi)
Laundry Service
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
Room features
Air conditioning
Microwave
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
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Location

Full view
Contact
2 Ashley Dr, Scarborough, ME 04074-8954
Getting there
Portland Intl Jetport3 mi
Portsmouth International Airport at Pease44 mi
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85Reviews
5Q+A
13Room tips
Traveler rating
  • 35
  • 20
  • 17
  • 3
  • 10
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Popular mentions
Hotel's Favorite
The staff made our family feel so welcome and at ease. Answered all of our questions about the region and gladly printed off all documents we needed to enroll our daughter in local schools. The hotel is clean and safe feeling. Near the mall, Wal Mart, and Target (but you wouldn't think it when you sleep peacefully)
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Response from 00esa, Manager at Extended Stay America - Portland - Scarborough
Responded Mar 20, 2019
Adam, Thank you for the 5-star review of Extended Stay America. We are thrilled to know you liked our well-maintained property and that our courteous staff made your stay an excellent one. On behalf of everyone here, we thank you for the recognition and invite you to visit us again soon. Sincerely, Hotel Management
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Great people! Clean rooms! I enjoyed my stay and will continue to use ESA and recommend to anyone I know that needs a hotel! It’s a very welcoming hotel and a warm atmosphere. They go above and beyond for you and go out of their way to help in any way! Thanks ESA!
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Response from 00esa, Manager at Extended Stay America - Portland - Scarborough
Responded Mar 15, 2019
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you once more for recommending us to future guests. We look forward to hosting you again soon. Sincerely, Hotel Management
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The manager, Gary... Is THE MOST WONDERFUL, accommodating and caring person I have come across in customer service in a VERY long time. Considering our situation, we were in limbo between homes, with 3 kids ( an infant, 4 & 8) It was HARD ENOUGH! Most people would not really care...Gary, and his team were FREAKIN AMAZING. While you can totally hear my wild children & screaming infant across the hotel, no one ever complained or acted annoyed with me... they were great to the kids, and did more than they are expected to, to help me out. I honestly cannot thank them enough. The rooms were very clean, anytime I needed anything, they always had it and got it for us right away... THEY EVEN CLEANED MY CAR OFF IN THE MORNING AFTER IT SNOWED!!! Not only that, Gary went out of his way to help get the cost as low as possible to help because we had to stay for awhile. I am just so thankful and more than impressed, I honestly wouldn't go to another hotel, even if it was a quarter of the price. Thank you guys. SO MUCH.
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Response from 00esa, Manager at Extended Stay America - Portland - Scarborough
Responded Mar 5, 2019
Thank you for the 5-star review of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. On behalf of our team, we appreciate you for recognizing our efforts and invite you for another visit. Sincerely, Hotel Management
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I have never written a review before, but felt that I should now. For a number of years on different occasions, I have use the extended stays Scarborough as a “home away from home” between changing residences. Aside from the fact that the hotel is well-maintained, the outstanding feature for the guest is the staff. To come back after a couple of years and see the same smiling faces remember you, help you with your choice of room etc. makes all the difference in the world! The staff retention and quality certainly has to say something for the general manager Gary Crowell (who it seems is always there!) And the rest of his staff. I would (and have) recommended this hotel to anybody vacationing in the area but particularly to those who are buying or selling a home and have a few weeks or even months to wait during a transition period! Keith George
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Response from 00esa, Manager at Extended Stay America - Portland - Scarborough
Responded Feb 17, 2019
Keith, Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We look forward to sharing your kind compliments with them. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
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I was supposed to be staying for 30 nights in a larger suite with a living room area. I ended up in hospital for a week and couldn’t move in. Their central reservations helped cancel the reservation with a nominal fee. So appreciative! Will certainly stay here oagain! I have worked in the hospitality
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Response from 00esa, Manager at Extended Stay America - Portland - Scarborough
Responded Feb 11, 2019
Norman, Thank you for the 5-star review of Extended Stay America. We are charmed to know you had a great stay and that our team handled the situation concerning your reservation proactively. Thank you once more for your comments, and we look forward to welcoming you again soon Sincerely, Hotel Management
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PRICE RANGE
$131 - $221 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay america portland - scarborough hotel scarboroughextended stay america scarboroughextended stay scarboroughscarborough extended stay america
LOCATION
United StatesMaineScarborough
NUMBER OF ROOMS
92
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