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Residence Inn Portland Scarborough

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Residence Inn Portland Scarborough
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258 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Portland Scarborough
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Showing 257: English reviews
Norwich,CT
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 15, 2016

While the staff was very friendly and helpful, there are shortcomings worth noting. First, the room we were in was facing the highway and there's lots of traffic noise if you like to sleep with an open window. The bed was comfortable. The decor is dark in color and personally, I like lighter colors so it doesn't look like you... More 

Helpful?
Thank LilyNorwichCT
greeney72, Front Office Manager at Residence Inn Portland Scarborough, responded to this review

Thank you for taking the time to let us know how your stay went. I am very sorry that your experience here wasn't what you expected. With reference to the decor, I would like to let you know that our hotel will be going through a major renovation to all the guest rooms come the first of the year. I... More 

Worcester, Massachusetts
Level Contributor
35 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed July 14, 2016 via mobile

The only reason I'm giving it 2 stars was because of Adam who tried to help best he could. When we first entered our room we were hit with a powerful smell. We went out and then retuned and smell still there. I went down to desk and Adam first let us try this spray--did nothing. Next Adam had maintenance... More 

Helpful?
Thank BevAnn30
greeney72, Front Office Manager at Residence Inn Portland Scarborough, responded to this review

Dear BevAnn30 Thank you for taking the time to let us know about your recent stay. I am so sorry that you ended up having to leave early, and I apologize for the smell in the room that you had to endure. I want you to know that we are taking this matter very seriously. I don't know if you... More 

Asheville, North Carolina
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed July 3, 2016

The hotel is a bit dated and needs some refreshing of decor, bathrooms etc. The location is fine, just off of the Interstate, and we asked for a room on the "quiet" side which we got. We had a 1 bedroom suite and I slept on the sofa bed in the living area.... Oh my goodness Marriott it is time... More 

Helpful?
Thank wisewoman63
greeney72, Front Office Manager at Residence Inn Portland Scarborough, responded to this review

Thank you for taking the time to let us know how your stay with us went. I am sorry to hear that you were not pleased. Please know that our hotel will be completing a major renovation to all the guest rooms after the first of the year. I hope once we complete the work, you will find some time... More 

Hopedale, Massachusetts
1 review
5 of 5 stars Reviewed June 22, 2016

I stay here frequently for business, the staff is more than accommodating and welcoming. Location is close to everything in the area, with easy access to the highway. Rooms are clean and tidy, I would definitely recommend this for business or family travel.

Helpful?
Thank bethanypquette
greeney72, Front Office Manager at Residence Inn Portland Scarborough, responded to this review

Thank you very much for taking the time to let us know about your recent experiences with us. We are so pleased to hear that you are enjoying your time at our hotel. We truly appreciate the kind words about staff and hotel. We hope we will continue to see you here whenever your travels bring you back to the... More 

Montreal, Canada
Level Contributor
118 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
2 of 5 stars Reviewed May 29, 2016

We love Marriott and we love Residence Inn. This was the worst quality Residence Inn we have ever encountered. We booked well in advance and we are seniors so we had secured a very reasonable room rate. However -- due to some unavoidable medical obligations we learned shortly before leaving for our trip that we would have to cut two... More 

Helpful?
Thank cohenprof
greeney72, Front Office Manager at Residence Inn Portland Scarborough, responded to this review

I am very sorry to hear there was an issue with the rates changing due to shortening your stay. I would very much like to speak with you in regards to this so I can fully understand why the rate increased. Unfortunately I am unable to locate your reservation on the limited info available to me through this posting. Please... More 

New Haven, Connecticut
Level Contributor
39 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 18, 2016

I recently booked a suite at the Residence Inn Portland in Scarborough. This property was clean and very economical. I stayed for 1 week on business at a nearby office. The property is well kept, the rooms are clean with a small kitchenette including a dish washer. Its close to restaurants and shopping. I brought in food and made some... More 

Helpful?
Thank David D
greeney72, Front Office Manager at Residence Inn Portland Scarborough, responded to this review

Hi David We are so pleased you enjoyed your stay with us. We truly appreciate you taking the time to recognize our hotel for its many qualities. I'm glad you were able to utilize the kitchen in your room, but I do hope you were able to take advantage of the hot buffet breakfast we offer as well. It's always... More 

Derry, New Hampshire
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed May 8, 2016 via mobile

We stayed at this hotel while attending a basketball tournament in the Portland area. The staff were great, willing to go above and beyond with even a simple request. We chose this hotel because of all the room amenities kitchen, living room etc. It was nice to be able to spread out. The kids loved the pool and basketball area.... More 

Helpful?
Thank Tom M
greeney72, Front Office Manager at Residence Inn Portland Scarborough, responded to this review

Hi Tom We are very happy to hear you enjoyed your stay with us. We truly appreciate the great comments about the staff. That really means a great deal to us. I realize you guys were up here for a basketball tournament and had to leave early for certain games, but I do hope you were able to take advantage... More 

Jay, Vermont
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed May 1, 2016

In hundreds of hotel rooms, I have managed to have toilet paper. Not in this place. From parking tickets to noisy pipes to no toilet paper, if you want to save 50 cents then at least remember to bring your own toilet paper.

Helpful?
1 Thank 19frankrier51
greeney72, Front Office Manager at Residence Inn Portland Scarborough, responded to this review

I am very sorry that you were not able to find the toilet paper. In addition to the roll they leave in the bathroom, we always put an additional roll under the bathroom sink outside the bathroom. Again, I apologize if you were not told were to find it. In addition to that, if you were ever to run out,... More 

Brooklyn, Connecticut
Level Contributor
44 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 3, 2016

Checking in, we were greeted with a smile and an offer of fresh, homemade baked chocolate chip cookies... right out of the oven. Our room was very clean and the facilities were excellent. After a busy day about downtown Portland, we enjoyed both the hot-tub and the pool to help relax after such a busy day. The morning breakfast was... More 

Helpful?
Thank Amberjack03
greeney72, Front Office Manager at Residence Inn Portland Scarborough, responded to this review

All of us here at The Residence Inn would like to thank you for choosing to stay with us on your recent business trip to Portland. Its was great to hear that you really enjoyed our hot buffet breakfast, and also found time to utilize out indoor heated pool and hot tub. The only thing I didn't see mentioned was... More 

Columbia Maine
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed March 26, 2016 via mobile

We stayed here due to my son having a medical appointment in the morning. I had asked for a room near the elevator or exit since I was traveling with a disabled child. Room wasn't what I would consider near an exit or an elevator. Lobby is fine. Overall room was nice. Sink mirror looks old and is starting to... More 

Helpful?
Thank Donna H
greeney72, Front Office Manager at Residence Inn Portland Scarborough, responded to this review

Hi Donna I really glad to hear you were pleased with your stay. I am sorry if we weren't able to get you as close to the elevator as you would have liked, but he always do our best to accommodate all guest requests whenever possible. I wish you were travelling under different circumstances, and I truly hope all went... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Residence Inn by Marriott Portland/Scarborough hotel is the perfect place to lay your head when visiting the greater Portland Maine area. Our suites are designed to keep you comfortable and connected to all of the fun things to do in Portland, Maine. Whether you are here for business or pleasure or a fine mix of both, we can help you go exploring. Our luxury apartment hotel is conveniently located near Maine’s scenic beaches, breathtaking state parks, historic lighthouses, or destination shopping areas including World Famous Outfitter Cabela’s or Maine’s own L.L. Bean. For a truly unique experience, enjoy harness racing at Scarborough Downs or auto racing at Beechridge Motor Speedway. Our Portland/Scarborough hotel is just minutes away from Portland’s downtown district and historic old port area. Whether you are looking for a uniquely Maine dining experience or a national chain restaurant, there is something nearby to satisfy even the most selective palate. ... more   less 

Additional Information about Residence Inn Portland Scarborough

Address: 800 Roundwood Dr, Scarborough, ME 04074-8219
Location: United States > Maine > Scarborough
Price Range: $129 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Portland Scarborough 3*
Number of rooms: 78
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Also Known As:
Residence Inn Portland Scarborough Hotel Scarborough
Residence Inn Scarborough
Scarborough Residence Inn
Residence Inn Portland Scarborough Maine
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