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Clarion Hotel

#15 of 19 Hotels in Portland
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1230 Congress Street, Portland, ME 04102
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1 room 1 adult
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Clarion Hotel
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466 Reviews from our TripAdvisor Community

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Portland, Maine
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed yesterday NEW

We first checked into the hotel on Super bowl Sunday. We were taking the Downeaster the next morning and the Clarion was our first choice. After settling into our rooms the kids were dying to go for a swim, well, the pool was closed for maintenance. The front desk said it would be open by 8 p.m(mind you my kids... More 

Helpful?
Thank ParrotheadMaine
North Stratford
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This Hotel has a Great Staff, Tyler and Alex stood out the most for us. We had room 105, Clean Quiet and Convenient. We were very happy with the shuttle service. we don't eat Breakfast, but it looked great. ( note it is ($ 9.95) This is a great way to do it because the Clarion rate is more reasonable... More 

Helpful?
Thank Tom W
Michael P, General Manager at Clarion Hotel, responded to this review

Hello Tom! Thank you for taking the time to write a review regarding your recent stay at our property. I am pleased to hear that you enjoyed your stay with us. I will ensure your kind words regarding Tyler and Alex are shared with the staff and their department heads. I hope that you stay with us again the next... More 

Clearwater, Florida
Level Contributor
71 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

When in the Portland area, I usually stay with my in laws in Kennebunk. But this time around I have a bad respiratory infection so I decided I had better get a room. So I chose the Clarion as it is centrally located to everything. The room is large and the beds comfortable. It is clean and has an adequate... More 

Helpful?
1 Thank Nikki P
Michael P, General Manager at Clarion Hotel, responded to this review

Dear Nikki, I hope this response finds you well. On behalf of the entire team I would like to extend a sincere "Thank you" for taking the time to write an online review regarding your recent stay with us. Your feedback about our soda is valuable and I will get our maintenance department to look at our soda dispenser at... More 

Derby, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 1 week ago

First hotel of our fly drive visit to New England, we were to pick up our travel pack containing our hotel vouchers and maps.The reception staff decided they did not have them (without looking) and left us in a very poor position. We were very lucky that the second hotel had seen this problem before and was able to sort... More 

Helpful?
Thank seg259
Michael P, General Manager at Clarion Hotel, responded to this review

Hello, First and foremost thank you for taking your time to complete an online review of our property. I am disappointed to hear that you did not enjoy your recent stay at our hotel. I remember your unique situation during the fall of 2015. We have since updated our front office procedures to provide quality package tracking and have used... More 

Blue Hill, Maine
2 reviews
2 of 5 stars Reviewed 1 week ago

I spent three nights at this hotel. When I arrived, there were two hand towels in the bath. I requested a washcloth and 2 bath towels from housekeeping. The woman who came spoke very little english and seemed to have no idea what a wash cloth was. She handed me another hand towel. I had to show her the bath... More 

Helpful?
Thank BBECB
Michael P, General Manager at Clarion Hotel, responded to this review

Good Afternoon, I hope this response finds you well. I would like to thank you for taking the time to complete an online review regarding our hotel. I am disappointed to hear that you did not enjoy your recent stay with us. I will share your feedback with our team. On behalf of the hotel I would like offer a... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for a weekend in Portland with my boyfriend. We didn't want to pay to stay in the Old Port, so we chose the Clarion. It has a beautiful lobby and a very nice woman checked us in. Our room was very clean and the bed was comfortable. The pool is pretty big, too, as well as warm. There... More 

Helpful?
Thank SammyHungry
Michael P, General Manager at Clarion Hotel, responded to this review

Hello! Thank you for taking the time to write a review regarding your recent stay at our property. I am pleased to hear that you enjoyed your stay with us. I hope that you choose to stay with us again the next time you find yourself in the Portland area. Best regards, Michael Payne General Manager More 

Tucson, Arizona
Level Contributor
45 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a Clarion, not the Ritz, but they act like they ARE the Ritz, and you feel very at home there. We were treated w/such kindness and caring, and the services for this level of hotel were impressive: very economical, super breakfast (included b/c we were visiting family in the hospital), a shuttle to bring you to the hospital,... More 

Helpful?
Thank nancy f
Michael P, General Manager at Clarion Hotel, responded to this review

Dear Nancy, First and foremost "Thank You!" for taking the time to complete a TripAdvisor review of our hotel. I am beyond thrilled to hear that you enjoyed your stay with us! Our looks may not match a Ritz Carlton but we are happy to provide the same quality of customer service. I will certainly be sharing your feedback with... More 

New York City, New York
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Hotel was clean and people were very nice. Didn't try the food, but the vending machines were helpful. Room was big with a fridge and a microwave. Pool looked nice and clean. Good location - easy to get Ubers to old port. Great value - I'm sure it's more expensive over the summer but a great thing to do in... More 

Helpful?
Thank Jen L
Michael P, General Manager at Clarion Hotel, responded to this review

Good afternoon Jen, I hope this response finds you well. I am pleased to hear that you enjoyed your recent stay at the Portland Clarion. I hope that you choose to stay with us again in the future. Best regards, Michael Payne General Manager More 

Norway, Maine
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

The room was very clean and comfortable. The entire staff, from front desk, shuttle service drivers, chef and waitresses in their in-hotel restaurant, were totally awesome, efficient, considerate, and kind. The food in the restaurant was exceptional and very reasonable priced. The breakfast buffet was excellent. I would highly recommend this hotel to anyone having a medical appointment anywhere in... More 

Helpful?
Thank mssands2016
Michael P, General Manager at Clarion Hotel, responded to this review

Hello! First and foremost "Thank you!" for taking the time to complete an online review of our hotel. I am beyond pleased to hear how much you enjoyed your recent stay with us. I have shared your feedback with our team. We take great pride in providing outstanding customer service at the Clarion and it's an honor for me to... More 

Level Contributor
99 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I've stayed here a few times, and it's always been a fallback place for me (when there's no room at my favorite Portland hotel). I like it because it's convenient, clean, and quiet. Unfortunately, on this stay our room was waaaay sub-par. I reviewed our stay on the hotel's site, and received a VERY nice direct email from the general... More 

Helpful?
Thank Martin B
Michael P, General Manager at Clarion Hotel, responded to this review

Hello Martin, I Hope this response finds you well. I would like to thank you for taking the time to write a review on TripAdvisor. I am pleased to hear that you will be returning to our Property. Please reach out to me directly when you are ready to book your future reservation. I can be reached by calling the... More 

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