Traveled with lifelong friends (50 years+) for everyone's first trip to Maine and we loved it immensely! We chose Holiday Inn Portland-by the Bay because of location, a hotel shuttle and the great price. It FAR exceeded our expectations. We were scheduled to go earlier in September, but due to one of our group getting Covid, it was necessary to push our stay out several days. The hotel was absolutely amazing in making this happen, despite a large conference already scheduled for the dates we could travel. Jodie found us rooms, honored our original room rates and when we arrived, had even found rooms together for us. The front desk staff, shuttle drivers and housekeepers were all friendly, engaging and over the top with their efforts to make us comfortable and happy. The hotel is within easy walking distance (15 minutes) of everything the Old Fort area of Portland has to offer and if they aren't making an airport run, the shuttle drivers will also drop and pick up in the Old Fort area. The common rooms of the hotel are inviting and clean and the Port of Call restaurant served great breakfasts. Our rooms were clean, well appointed and spacious. More plugs and charging stations than any place I have ever stayed! We chose to book two rooms with queen beds, with one being a larger room to allow us a place to gather when we weren't out exploring. It worked great for the 4 of us to do Bible study together in the mornings and watch the Razorbacks on Saturday night on the large screen tv . The beds, pillows and bedding were so comfortable I wished I could take them when we left! We were very pleased with our choice and would highly recommend this hotel.…
Just needed one night on our way further north. Got a very nice room with 2 queens in a high floor and was able to park a loaded up car in their secure lot for only $15/night. I think this lot used to be available to the public but when I was there it was only for hotel guests. Whew! I didn’t book that airbnb that said I could park there Upon checking in I showed my work ID and the very nice receptionist asked if I’d like the military discount! I didn’t even know there was one. Not sure which was a more pleasant surprise, the ridiculously generous portion of Don Julio Reposado for under $10 or the free electric bikes I got to use for a few hours in the morning before checkout. Portland is fantastic and the Holiday Inn is a solid choice
We were here for one night and appreciated the hotel for what it was. Parking was easy, check-in was efficient. Our room was clean and the bed was comfortable. The room, harbor view, was attractive and the view was amazing! The price was a bit high, but was apparently very decent for the area. The only con was that the bathroom was a bit small, but the shower pressure was good and it was also clean. For us, it was a good hotel with a fantastic view.
Good location that is walking distance to downtown and the Art district. Rooms were clean and a better value than many of the other locations we looked at for Portland. Parking comes with the room for $15 a day this makes this location more attractive then VRBO that May require on street parking. Parking in Portland and Kennebunk is hard to come by.
This hotel was very pricy for the night that we stayed; but, because I am an IHG Platinum Elite member I only paid $150 with points and cash! Great location! We parked our car in a secured and gated garage for $15 and walked everywhere. Breakfast was very good. Choices were $14 buffet or order with menu. We chose menu and had eggs prepared to order, English muffin, home fries, sausage, fruit bowl and juice. It cost us $22. Room had a water view and was clean and comfortable. Only complaint was the oatmeal was in packages and not homemade as IHG usually has. Wouldn’t hesitate to stay if in the area again.
So could there be a better location to Old Port? Sure, but you'll pay a lot more. This hotel is still walkable to all of the activities but was a little bit further out from being right downtown. We were lucky that our room had a great view of the bay. Rooms could be updated, but they were clean and beds were comfortable. My kids liked the indoor pool for the evenings. Also eat The Holy Donut for breakfast. Yum! And you are also just a block or so away the Victoria Mansion. My kids really enjoyed walking through the home.
It's a Holiday Inn in a fairly convenient part of Portland. It's just opposite the Portland Museum of Art, which is a plus. Most places we wanted to go were within walking distance. The room was clean, with a king bed. The air conditioning was very effective. There was only one bedside lamp. What's with that? That means the room isn't even fully functional. There was one chair, on wheels, and an odd console-like table on wheels. I guess the idea was that one could wheel them both to form a desk-type arrangement, but the room wasn't really big enough to make that feasible. Rooms are not service daily. If you want the room serviced you have to ask for it. The bathroom has plastic cups and a minimum of toiletries - no shower cap, for example, unless you ask for one. All of this minimal effort would be understandable if the rates were low. But they are not low, at least not in August, and they vary by day of the week. For two nights they averaged about $450 per night. This is highway robbery. And that was a discount rate! We're not in the middle of NYC or San Francisco or Paris or Rome. We're in Portland, ME. The room had a great view of the HVAC system, if you like that.…
The rooms are new and clean with a comfortable bed, hot water, and good water pressure. Those are my main review items. It will be really nice once the rest of the hotel is updated. The staff is very friendly and the hotel is within walking distance of Old Port.
It's a Holiday Inn so you know what you are getting. The room was pretty bare bones, and the sofa in the room had a large, ugly stain on one of the arms so I didn't go near it the whole time we were there. We were there for three nights and on the second day we came back in the afternoon to see our room had not been touched. My husband went to the front desk and was told the housekeeping staff does not come at any point during the stay (they only clean after you check out) due to COVID, which makes absolutely no sense, but they did clean the room the next morning after he had requested they do so. Would have been nice to have been told that at check in though. There were a few problems like our key card would randomly stop working and had to get new ones, there was no information guide to the hotel and I spent a good 15 minutes one morning searching for the gym (finally found it on G3 which I originally thought was a garage level) and the restaurant in the lobby does not offer any alternative milks (I know, I know, first world problem but I was trying to not get sick during my vacation). Staff was friendly though and now that I know what I am getting I am more prepared if I should find myself in this corner of the country again. The location cannot be beat, you are right in the heart of Portland and within walking distance to just about everything.…
If you are driving into town, this is a perfect place to park your car and forget about it until you leave. The garage is conveniently attached to the hotel and the rate is the best around. The hotel may look retro, but it's been extensively updated in most of the ways that matter most. On a recent stay, we found it welcoming,fresh, clean, and comfortable. It's not the hippest hotel in town, but save your dough for dining, theater,music, museums, and/or shopping -- all an easy walk away. The bayview rooms add a sense of grandeur that remind you where you are on the Maine coast.