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Fireside Inn & Suites Portland

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587 Reviews from our TripAdvisor Community

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Showing 568: English reviews
Saint Louis, Missouri
Reviewed August 5, 2015

Hotel is in bad need of repair. Peeling wall paper and ceiling, trash on floor by bed and hair in bathroom. Front desk personnel more interested in their cell phone than checking us in. Offered no info on amenities. Room listed for $299, we paid $100 but only worth $40. Very Poor Wi-Fi. When checking out no one asked how...

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Helpful?
Thank rdyrtr99
firesideinnportland, Guest Relations Manager at Fireside Inn & Suites Portland, responded to this review

Our apologies for your not so pleasant stay. Thanks for pointing out some real opportunities for us.

Saint John, Canada
Reviewed August 5, 2015 via mobile

We are just back from our vacation this past weekend and we stayed here for two nights one on way to Boston and the other on the way back. Great rates compared to our hotels in the area. The hotel itself is extremely out dated, it is now smoke free but you can still smell the smoke, the beds are...

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Helpful?
Thank ABDZThomson
firesideinnportland, Guest Relations Manager at Fireside Inn & Suites Portland, responded to this review

Thanks for sharing your family vacation with us! We hope you will come back again some time.

nyc
Reviewed August 4, 2015

My cruise ship company recommended this hotel which I find strange as there was a Hilton Garden Inn one block away from actual ship. If you are traveling on 95 and need a nights sleep that would be the only reason to stay here. Dated decor and attitude. Bar was so hokey I barely could stand to wait to get...

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Helpful?
Thank vross
firesideinnportland, Guest Relations Manager at Fireside Inn & Suites Portland, responded to this review

Thank you for staying with us. Yes we are an older hotel , 1964 as a matter of fact! We are working on updating several things at this time. Hopefully you will give us another chance in the future!

Denver, Pennsylvania
Reviewed August 3, 2015

Arrived without a reservation and accomodated very well. Room was clean and comfy.After driving all day was tired and staff made us feel welcome.Will stay again when in the area. Price was very resonable.

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Helpful?
Thank enjoyingretirement65
firesideinnportland, Guest Relations Manager at Fireside Inn & Suites Portland, responded to this review

We are thrilled to hear your kinds words! Glad you had a great stay with us. Hopefully we will see you again!

Reviewed July 31, 2015 via mobile

I stayed at the Fireside Inn for a class reunion. The reunion it self was done very well with great food and a great host from the hotel. Her name was Laura and she was very friendly, professional and made sure everything was perfect including fixing a couple guest room issues. Over all the rooms were fine but dated.On the...

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Thank jay l
Reviewed July 29, 2015 via mobile

Very clean facility. My husband and I arrived at the hotel early and the front desk agent was able to get us checked into our room several hours before check in. The room was very clean and comfortable. The TV was an older tube style so no Netflix or Amazon through an HDMI.

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Helpful?
Thank Seth B
firesideinnportland, Guest Relations Manager at Fireside Inn & Suites Portland, responded to this review

We are so glad you had a nice stay with us. We are slowly but surely working on replacing the old tube tv's! Did you like the Keurig coffee maker in the room? Hope to see you again soon!

Scranton, Pennsylvania
Reviewed July 28, 2015

We spent 3 nights here recently, having booked about 1 week prior to travel. Carpetting around the pool is well-worn & in need of replacement. There was also a wooden beam, part of a pergola, which was rotted. The sheer curtains on the window were water-stained as if there had been a leak, but no one bothered to change them...

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Helpful?
Thank rbs360
firesideinnportland, Guest Relations Manager at Fireside Inn & Suites Portland, responded to this review

Thank you for pointing out some opportunities for our our property. We are working on fixing and replacing things right now!

Fredericton, New Brunswick, Canada
Reviewed July 28, 2015

This hotel is old, the hallways reminded me of either a prison or institution. Our key card wouldn't work at the outside door they told us to go to. Then the front desk blamed us for messing it up. There were stairs to the second floor and we had lots of luggage. Finally found the one elevator and the had...

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Helpful?
1Thank Jeanette W
firesideinnportland, Guest Relations Manager at Fireside Inn & Suites Portland, responded to this review

We apologize for your less than perfect stay. Thanks for pointing out to real opportunities for us. Please consider giving us another chance!

Reviewed July 26, 2015

While this hotel might be dated and need of facelift, it is good place to stay and relax. The outside pool is nicely heated and great to view the stars at night. The restaurant and bar is convieniant and provides basic food and drink. The claim to have award winning chilli but I was not that impressed. Breakfast was good...

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Helpful?
Thank Wesley V
firesideinnportland, Guest Relations Manager at Fireside Inn & Suites Portland, responded to this review

Hi there, Glad to hear you had a nice stay with us! Having a restaurant and bar on site makes staying at a hotel far more convenient! Hope to see you again some time!

Saint John, Canada
Reviewed July 24, 2015

When we checked in the staff were not friendly at all , it was like we were a bother to be served! When we did get into the room it was not very clean. there was black hair in the tub , on the toilet and in the sink. The towels in the bathroom had not been replenished which led...

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Helpful?
1Thank Erica L
firesideinnportland, Guest Relations Manager at Fireside Inn & Suites Portland, responded to this review

Sounds like we dropped the ball in a few areas. Our sincere apologies. Thanks for pointing out our opportunties.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Zackery's Fireside Restaurant & Lounge
Zackery's Fireside Restaurant & Lounge
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
We offer today’s features with yesterday’s charm. Just minutes from the Portland Jetport and situated directly off I-95 Exit 48, our travel-friendly location is easily accessible. With its comfortable rooms, courtyard views and hospitality, the Fireside Inn & Suites Portland is the ideal choice for you and your family while visiting the Greater Portland Area.While staying with us, we invite you to enjoy Zackery’s Fireside Restaurant for dinner and evening entertainment. Our menus appeal to a wide set of tastes and we are extremely proud of our Staff. Please browse them at your leisure. We serve breakfast, dinner and wonderful desserts! We also have a full bar in Zack’s Club Lounge and offer drink specials for Happy Hour. We are pretty creative with martinis too! Whether you are joining us for business or pleasure, we are waiting for you! While you are here, why not relax by our Lobby Fireplace. Enjoy our late afternoon complimentary fresh coffee right here! Stay with us and each guest will receive a FREE Isamax Snacks Wicked Whoopie Pie! The Whoopie Pie is Maine’s Official State Treat (officially becoming law on September 28, 2011)! ... more   less 

Additional Information about Fireside Inn & Suites Portland

Address: 81 Riverside Street, Portland, ME 04103 (Formerly Holiday Inn Portland West)
Location: United States > Maine > Portland
Price Range: $92 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fireside Inn & Suites Portland 3*
Number of rooms: 200
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Also Known As:
Fireside Inn & Suites Portland Hotel Portland
Fireside Inn And Suites Portland
Holiday Inn Portland
Portland Holiday Inn
Fireside Inn & Suites Portland Maine
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Questions & Answers

Here's what travelers have asked, with answers from Fireside Inn & Suites Portland staff and other travelers.
9 questions
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Oceanside, New York
Cochrane, Wisconsin
21 days ago
Hadley, Massachusetts
7 months ago
10 months ago
over a year ago

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Questions? Get answers from Fireside Inn & Suites Portland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Check your local newspaper as we found a coupon to use for our stay. It saved us $15-$20!!!”
 of 5 bubbles countygrl, 3 weeks ago | Read review
“Ask for queen rooms as those have new mattresses. Rooms also have carpets removed so better for those with asthma & allergy-prone.”
 of 5 bubbles 680dicks, Jan 16, 2017 | Read review
“Accessibility to the interstate”
 of 5 bubbles P8215RVdebbiel, Dec 11, 2016 | Read review
“check out the fireplace king rooms”
 of 5 bubbles jackiewA4776YO, Nov 14, 2016 | Read review
“Courtyard view then you have no chance of hearing vehicles.”
 of 5 bubbles JimboMassachusetts, Oct 17, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question