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Embassy Suites by Hilton Portland

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GreenLeadersBronze level
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1050 Westbrook Street, Portland, ME 04102
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1,102 Reviews from our TripAdvisor Community

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Showing 1,096: English reviews
Baltimore, Maryland
1 review
4 of 5 stars Reviewed yesterday NEW

Clean, wonderful staff, super breakfasts and snacks. Wished we'd been in the city, but the value was good and having a suite with kids is a big bonus. It was quiet, attractive, overall very pleasant. And Portland itself is a great place to explore.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank amypW7968GQ
Scottsburg, Indiana
1 review
3 of 5 stars Reviewed 2 days ago NEW

I stay at Embassy Suites a lot , this individual hotel is a letdown the property is very dated the rooms have a smell. When booking online rooms are nonrefundable which is wrong. website photos should be current not old very misleading.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank S5922YDcharlesh
EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland, responded to this review

Dear 55922YDcharlesh, Thank you for the review. I apologize that the condition of your room was a disappointment. The great news is that the rooms will be undergoing a whole new refresh look this upcoming winter. Hope you are able to get back here to see!. Graciously, Jennifer LeClair Asst. General Manager More 

Toronto
Level Contributor
128 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was a great stay on our trip. We got a great rate. People were extremely friendly, hotel was clean and each night was a reception hour where drinks and munchies were provided 7 days a week. Bartender provided great local information. To eat in the hotel dining room after we had a discount and food was great, and very... More 

Helpful?
Thank SweetSydneyToronto
EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland, responded to this review

Dear SeetSydneyToronto, Thank you for the kind words. Portland is such a great place to visit this time of the year. Many restaurants and great activities for the family. We look forward to welcoming you and your family back again soon! Graciously, Jennifer LeClair Asst. General Manager More 

Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Whether I'm staying with family or for business I always stay at Embassy Suites. The breakfast has anything you can think of, the pool and exercise area is clean. The happy hour treats are in such excess you won't need dinner. The rooms are large and extremely clean. The staff is so friendly and will make sure all your needs... More 

Helpful?
Thank Stephanie An M
EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland, responded to this review

Dear Stephanie An M, Thank you for a great review! Looking forward to your next visit. Please come and ask for me when you are in town again. Would love to say hi in person! See you soon Graciously , Jennifer LeClair Asst. General Manager More 

South Bend, Indiana
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Embassy Suites are my chain hotel of choice and this was one of the better ones. The room was clean and comfortable. I like having free happy hour and breakfast. The staff was friendly and even gave me an upgrade and stored our bikes.

Helpful?
Thank Claudia B
EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland, responded to this review

Dear Claudia B, Thank for reviewing us on Tripadvisor. I am thrilled you had a wonderful stay with us! Glad you were able to experience the Evening Reception and our Made to Order breakfast. Hope you had great weather to bike some of the trails around Portland. Come back soon! Graciously, Jennifer LeClair Asst. Gerneral Manager More 

Nashville, United States
2 reviews
2 of 5 stars Reviewed 6 days ago NEW

For whatever reason I was given a room on the smoking floor. WOW, it is disgusting. I was in the room for fewer than eight hours and during that short time everything I brought into the room was infused with cigarette smoke smell. On top of the disgusting smoke smell the shower curtain smelled of mildew. EPIC FAIL!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank William B
EmbassyPortlandGM, General Manager at Embassy Suites by Hilton Portland, responded to this review

Dear William B, We are extremely disappoint to read that you experienced anything other than exceptional service. Please contact me directly at 207-775-2200. Scott McKenney General Manager More 

Albany, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We have stayed here a few times and the hotel never disappoints. The staff are professional and friendly, the room was very clean, and the breakfast is delicious. Add in the daily complimentary cocktail hour and you have the complete package. The hotel is centrally located and made it easy to get into Portland or South Portland or even to... More 

Helpful?
Thank EliseinAlbany
EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland, responded to this review

Dear EliseinAlbany, Thank you for the kind words. Come back soon! Graciously, Jennifer Leclair Asst. General Manager More 

Norfolk, Virginia
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel, really good location. We spent the whole time thinking hardly any flights went into or out of Portland because we could hardly hear the planes even though we were right next to the airport! Also its only a short drive downtown, so definitely worth the cheaper hotel near the airport.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank BronwenAnne
EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland, responded to this review

Dear BronwenAnne, We are so glad you enjoyed your stay. Glad to hear you had a chance to visit downtown Portland. It is a great time to explore all the lighthouses and excellent restaurants. Please come back soon! Graciously, Jennifer LeClair Asst. General Manager More 

Chicago, Illinois
Level Contributor
79 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a stellar property. The staff couldn't have been more helpful and accommodating. From the moment we entered until we left, every staff member was hospitable. The TV in our living room didn't work. The maintenance staff was in our room immediately and brought us a brand new TV. The food at the restaurant was very good and for... More 

Helpful?
Thank madameK
EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland, responded to this review

Dear MadameK, Thank you for a great review! I am thrilled hear that our team here at the Embassy took care of all your needs. We are so glad your stay was a success and hope you will be back again soon! Graciously, Jennifer LeClair Asst. General Manager More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I recently spent four nights at the Embassy Suites in Portland, ME. It is located about a mile from the airport, but we didn't notice any airport noise. It is no more than a 10-minute drive to downtown and any sightseeing, and it is well worth the short drive to get more in the hotel room for... More 

Helpful?
Thank Gary S
EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland, responded to this review

Dear Gary S, Thank you for reviewing us on Tripadisor. We are so glad you enjoyed your stay here at the Embassy Suites. Portland is such a great place to visit in the summer. I am pleased to see you had a chance to experience the premium floor. Looking forward to having you back in the near future! Graciously, Jennifer... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Portland

Address: 1050 Westbrook Street, Portland, ME 04102
Location: United States > Maine > Portland
Price Range: $218 - $419 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Portland 3.5*
Number of rooms: 119
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels, Priceline, Expedia, Hotwire, Orbitz, Travelocity, Odigeo, getaroom.com and Hotels.com so you can book your Embassy Suites by Hilton Portland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Portland
Portland Embassy Suites
Embassy Suites By Hilton Portland Maine
Hotel Style:
#1 Green Hotel in Portland
#1 Business Hotel in Portland
#2 Family Hotel in Portland
#4 Romantic Hotel in Portland
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