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Embassy Suites by Hilton Portland

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1,107 Reviews from our TripAdvisor Community

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Showing 1,101: English reviews
Ottawa, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

Excellent service. Staff was pleasant and helpful throughout the stay. Two room suite provided great flexibility for us as my spouse is an early riser. We have stayed at this hotel on several occasions and will do so again when in the area. Hotel is pet friendly which is excellent for us as we often travel with our dog.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank John M
Castro Valley, California
Level Contributor
350 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 240 helpful votes
3 of 5 stars Reviewed yesterday NEW

In fairness we were here for only one night, but I am sure we would have quickly tired of this hotel had we stayed longer. The suites are very small. Two adults and a teenager have very little room to move around. But it is the breakfast area that is really the problem. At the busiest times there is no... More 

Helpful?
Thank wardgarner
Arnold, California
Level Contributor
64 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great brunch and Happy Hour food and drinks... excellent room, quiet, facing the jet port... nice size room ,,,, 3 adults and 18mo old... housekeeper was great.. lost an item.. willing to come and look for it... of course 18 mo Dino's binkie...Bartender was very gracious and waitress during happy hour... offering, if I needed a tray to take to... More 

Helpful?
1 Thank Glennda_11
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW via mobile

If the living space was a little larger and bathroom less claustrophobic this would be 5 stars. With sofa bed open could barely move around. Staff was excellent- very helpful with good suggestions Reception and breakfast very nice. Overall a good stay convenient to downtown and nearby micro brewers

Helpful?
Thank Bob D
Albany, New York
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband and I along with another couple recently spent 2 nights at this hotel. We all enjoyed our stay. The guest room was clean and comfortable, all the staff I was in contact with were very nice and accommodating. The lobby area was very modern and bright with many places to sit and relax. The complimentary cocktail hour was... More 

Helpful?
Thank arlo6
San Francisco, California
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The hotel is in a pretty area near the local airport. There is plenty of parking. This was our last night of a two week vacation on the East Coast. This was also our favorite hotel. We are Hilton Honors members. When we checked in our room was not ready, but we were offered another room by a very friendly... More 

Helpful?
1 Thank Jinan506
Baltimore, Maryland
1 review
4 of 5 stars Reviewed 1 week ago

Clean, wonderful staff, super breakfasts and snacks. Wished we'd been in the city, but the value was good and having a suite with kids is a big bonus. It was quiet, attractive, overall very pleasant. And Portland itself is a great place to explore.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank amypW7968GQ
EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland, responded to this review

Dear AmypW7968GQ, Thank you for the kind review. Glad you enjoyed your stay with us! Portland has so much to offer, great restaurants, and wonderful places to explore. From local artists on the streets to beautiful lighthouses all around the Portland Harbor. Hope to see you again! Graciously, Jennifer LeClair Asst. General Manager More 

Scottsburg, Indiana
1 review
3 of 5 stars Reviewed 1 week ago

I stay at Embassy Suites a lot , this individual hotel is a letdown the property is very dated the rooms have a smell. When booking online rooms are nonrefundable which is wrong. website photos should be current not old very misleading.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank S5922YDcharlesh
EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland, responded to this review

Dear 55922YDcharlesh, Thank you for the review. I apologize that the condition of your room was a disappointment. The great news is that the rooms will be undergoing a whole new refresh look this upcoming winter. Hope you are able to get back here to see!. Graciously, Jennifer LeClair Asst. General Manager More 

Toronto
Level Contributor
142 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a great stay on our trip. We got a great rate. People were extremely friendly, hotel was clean and each night was a reception hour where drinks and munchies were provided 7 days a week. Bartender provided great local information. To eat in the hotel dining room after we had a discount and food was great, and very... More 

Helpful?
Thank SweetSydneyToronto
EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland, responded to this review

Dear SeetSydneyToronto, Thank you for the kind words. Portland is such a great place to visit this time of the year. Many restaurants and great activities for the family. We look forward to welcoming you and your family back again soon! Graciously, Jennifer LeClair Asst. General Manager More 

Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Whether I'm staying with family or for business I always stay at Embassy Suites. The breakfast has anything you can think of, the pool and exercise area is clean. The happy hour treats are in such excess you won't need dinner. The rooms are large and extremely clean. The staff is so friendly and will make sure all your needs... More 

Helpful?
Thank Stephanie An M
EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland, responded to this review

Dear Stephanie An M, Thank you for a great review! Looking forward to your next visit. Please come and ask for me when you are in town again. Would love to say hi in person! See you soon Graciously , Jennifer LeClair Asst. General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Portland

Address: 1050 Westbrook Street, Portland, ME 04102-1915
Location: United States > Maine > Portland
Price Range: $212 - $418 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Portland 3.5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Embassy Suites Portland
Portland Embassy Suites
Embassy Suites By Hilton Portland Maine
Hotel Style:
#1 Green Hotel in Portland
#1 Business Hotel in Portland
#2 Family Hotel in Portland
#4 Romantic Hotel in Portland
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