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Hilton Garden Inn Portland Downtown Waterfront

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Hilton Garden Inn Portland Downtown Waterfront
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1,268 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Portland Downtown Waterfront
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Showing 1,247: English reviews
Maine
Reviewed March 14, 2015

Located on Commercial St. in the hear of the Old Port, Hilton Garden Inn is the perfect location to enjoy the city. The valet parking is reasonably priced and a great service for this part of town. The lobby is welcoming and with a comfortable lounge area, bar, and restaurant. Check-in, Check out is easy thanks to the helpful staff....

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Helpful?
Thank craigking
Boston
Reviewed March 11, 2015

Stayed at the Hilton Garden Inn a few weeks ago in mid Feb.--great stay on Saturday overnight. Rooms clean and the complimentary dessert squares as well as the coffee/tea at the front desk were a nice touch. Didn't use the pool facilities but they are on the street level and you can actually look into the pool room if you're...

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Thank Jbd1010
Boston, Massachusetts
Reviewed March 8, 2015

In search for a change of scenery after a long, snowy winter in Boston, we decided to head to Portland, ME, for a culinary weekend. Our friends advised us to stay in the Hilton Garden Inn. Not knowing what to expect, and having not been to Portland for years, my initial response was: "Really? Don't they have any better hotels?"...

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5Thank seamd73
bradley, United States
Reviewed March 1, 2015

Our niece was getting married and I had to bring my elderly parents with us to the wedding. The best was having valet parking and elevators close to the entrance and being able to eat a wonderful breakfast in the hotel. We loved everything and could stay close to the wedding party.

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Helpful?
Thank Mary Beth W
HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Dear Mary Beth W, Thank you kindly for taking the time to post a review of us online. We are pleased and gratified to learn that you found us comfortable and convenient! We appreciate your recommendation, and hope to see you and your parents again. Best regards, April Rossignol General Manager

Lowell, Massachusetts
Reviewed March 1, 2015

Price significantly higher on season but if you can wait until off season for the lower rates is well worth the wait. Beautiful hotel, clean comfy and great location. We definitely plan on a return visit in the fall.

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Helpful?
Thank kande9160
HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Dear kande9160, Thank you for taking the time to review our hotel. We are most pleased to learn that you enjoyed your overall stay! We love to hear that we have exceeded our guests expectations for cleanliness! That is so very important to us, along with giving top notch service. We look forward to seeing you again this fall. Best...

Reviewed February 25, 2015 via mobile

They really do make it feel like family. And Sloan is gold! No matter the weather, the place is always clean, cozy and everyone is so attentive. Live music and an always amazing atmosphere and food are a good not your typical chain staple.

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Helpful?
Thank roberta_alba
HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Dear roberta_alba, Thank you so much for your glowing review. Thank you especially for mentioning Sloan by name. She is such an asset here, and really goes above and beyond every night she works. We are glad you found us clean, cozy and attentive...that is always our goal! Best regards, April Rossignol General Manager

Acton MA
Reviewed February 25, 2015

Traveled to Portland to watch the Million Dollar Quartet perform at the Merrill Auditorium. Stayed at the HGI for two nights. All expectations were met. The front desk staff made us feel welcome and took the time to provide us with answers throughout our stay. As a Hilton Honors member, we were able to choose our room on-line prior to...

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1Thank OBXVisitor
HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Dear OBXVisitor, Thank you for posting a review of us online! We are pleased and gratified to learn that you enjoyed your overall stay with us. Despite the weather, it seems you were still able to enjoy your visit to Portland. We appreciate your recommendation and look forward to seeing you again. Best regards, April Rossignol General Manager

East Lyme, Connecticut
Reviewed February 24, 2015

Despite a snowstorm the staff met our needs and we had a great Valentine's weekend getaway. The valet only parking can become a minor hassle during peak activity times. We felt a bit rushed at breakfast but admittedly arrived 10 minutes before breakfast was to close. We did not use many of the services offered so cannot comment more specifically....

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Thank VanM1951
Portland, Maine
Reviewed February 23, 2015

It all started when I came to check in at 3:30 pm on 2/21. It was the weekend of my birthday, and I had booked a reservation through hotels.com for myself and 4 friends. When I arrived, the hotel did not have my reservation, and it was discovered that my reservation was booked for the wrong date. I place no...

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3Thank David B
New Hampshire, United States
Reviewed February 22, 2015

The hotel has valet parking when you arrive. What they don't tell you is that there is a cost of $15 per day, which was fine for us as we had gift cards but for someone who is budgeting their trip, keep this in mind! The lobby was very clean and open, there is a business area with computers to...

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Helpful?
2Thank Abbie C
HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Dear Abbie C, Thank you for your detailed review of your recent stay with us. While we appreciate that you enjoyed your overall stay, we do apologize for some of the smaller issues you had. Thank you for you bringing them to our attention. This really gives us a chance to continuously improve. we hope to see you again. Best...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Garden Inn Downtown Waterfront Portland hotel in Portalnd, Maine is perfectly situated in the city's Historic Old Port District and offers fantastic views of Casco Bay and Portland's working waterfront. Everything is within walking distance and you will enjoy the convenience of boutique shopping, gourmet restaurants, and fabulous art galleries being nearby. Steps from our Portland, ME hotel's front door you will find the Portland Trails jogging path, fishing and sailing tours, as well as great family attractions. We're also conveniently located near area attractions such as Hadlock Field, home of the Red Sox affiliate Portland Seadogs, Portland Museum of Art, Merrill Auditorium and Cumberland County Civic Center. Beautiful Maine rocky coast and sand beaches are within a short drive!Hilton Garden Inn Portland, Maine Hotel Features...• 120 hotel guestrooms, many with ocean views• Great American Grill® serving a full service, made to order breakfast buffet• Evening hotel room service• Lobby bar serving dinner nightly• 2 state-of-the-art meeting rooms for groups from 2 to 50• On-site catering for meetings, receptions, breakfasts, lunches and dinners for small groups• 24-hour Pavilion Pantry convenience mart• Complimentary shuttle service (airport and local businesses)• Valet Parking• Complimentary 24-hour business center• Complimentary high-speed, wireless internet service throughout hotel• Indoor heated pool and whirlpool• Complimentary fitness facilityThe 120 oversized guestrooms at the Hilton Garden Inn hotel in Portland feature...• Waterfront or Portland, Maine city views!• Complimentary secure printing to the 24-hour business center• Oversized work desk, ergonomic chair and desk level outlets• Two dual-line speakerphones with voicemail• Refrigerator, microwave and coffeemaker• Iron, ironing board and hairdryer• USA Today each weekday morning• Non smoking and accessible rooms availableAttractions near the Hilton Garden Inn hotel in Portland, ME include...• 5 miles from Portland International Airport• Within walking distance from the waterfront• 1/2 mile from I-295 and I-95• 1 mile from the Cumberland County Civic Center• 12 miles from Freeport, home of L.L. Bean• 10 miles from the famous lighthouses of Portland, MaineCome enjoy the hospitality at our Hilton Garden Inn hotel in Portland, Maine.***** Everything. Right where you need it. ***** ... more   less 

Additional Information about Hilton Garden Inn Portland Downtown Waterfront

Address: 65 Commercial Street, Portland, ME 04101-4703
Location: United States > Maine > Portland
Price Range: $117 - $335 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Portland Downtown Waterfront 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hilton Garden Inn Portland Downtown Waterfront Hotel Portland
Portland Hilton Garden Inn
Hilton Portland
Hilton Garden Inn Portland Downtown Waterfront Maine
Hotel Style:
#1 Family Hotel in Portland
#1 Green Hotel in Portland
#2 Business Hotel in Portland
#3 Romantic Hotel in Portland
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Portland Downtown Waterfront staff and other travelers.
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ohio
10 months ago
10 months ago
Bangor, Maine
over a year ago
Jupiter, Florida
over a year ago

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Questions? Get answers from Hilton Garden Inn Portland Downtown Waterfront staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Pay more for the bay view rooms, you won't be disappointed!”
 of 5 bubbles aleshamarie, 1 week ago | Read review
“They are probably all pretty nice.”
 of 5 bubbles keithb260, 2 weeks ago | Read review
“ask fro water view”
 of 5 bubbles 857SteveS, 3 weeks ago | Read review
“get a room on the upper floors”
 of 5 bubbles 527JoeT, 3 weeks ago | Read review
“4th floor or higher facing water”
 of 5 bubbles 67craigw, 4 weeks ago | Read review
5 of 5
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