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Hilton Garden Inn Portland Downtown Waterfront

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65 Commercial Street, Portland, ME 04101
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (158)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 09/01/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Garden Inn Portland Downtown Waterfront
Updated 09/01/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 24 hotels in Portland
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
The Hilton Garden Inn Portland Downtown Waterfront hotel in Maine is perfectly situated in Portland's Historic Old Port District and offers fantastic views of Casco Bay and Portland's working waterfront. Everything is within walking distance and you will enjoy the convenience of boutique shopping, gourmet restaurants, and fabulous art galleries being near by. Steps from our front door you will find the Portland Trails jogging path, fishing and sailing tours, as well as great family attractions. Our Hilton Garden Inn hotel is also conveniently located near area attractions such as Hadlock Field, home of the Red Sox affiliate Portland Seadogs, Portland Museum of Art, Merrill Auditorium and Cumberland County Civic Center.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Indoor pool
Fitness Center with Gym / Workout Room
Breakfast available
Children's television networks
Business Center with Internet Access
Meeting rooms
Paid public parking nearby
Wifi
Pool / beach towels
Heated pool
Vending machine
Convenience store
Non-smoking hotel
Shops
ATM on site
First aid kit
24-hour front desk
Clothes dryer
Self-serve laundry
Washing machine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Coffee / tea maker
Flatscreen TV
Sofa bed
Bath / shower
Interconnected rooms available
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Bay View
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
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Popular mentions
John C wrote a review Oct 17
Chicago, Illinois131 contributions21 helpful votes
From the moment we walked in the door the staff was awesome. Great central location in the Old Port area close walking distance to everywhere. The breakfast was really good and plentiful and the staff there despite being severely short handed did an unbelievable job. Rooms excellent.
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Date of stay: October 2021Trip type: Traveled as a couple
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Rebecca L wrote a review Aug 2021
Chicago, Illinois25 contributions32 helpful votes
Hotel's Favorite
My family of 5 loved this hotel—absolutely perfect location. We were able to walk to everything. Our room was clean, comfortable and had a great view of the port. The staff was very friendly and helpful, and the bar was nice, too. We used the coin laundry to refresh halfway through our road trip, and everything worked very well. Would stay again!
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Date of stay: August 2021Trip type: Traveled with family
2 Helpful votes
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Response from Magdalyn Strondak, Guest Services / Front Office at Hilton Garden Inn Portland Downtown Waterfront
Responded Aug 9, 2021
Rebecca, we are delighted that your family found our staff friendly and that your accommodations allowed you both the comfort needed on a road trip and a great view of Portland! Our proximity to the Old Port is a highlight for many of our guests. Best wishes and safe travels for the remainder of your family trip.
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Debbie M wrote a review Oct 13
Atherton, California15 contributions17 helpful votes
Requested a quiet room. Even called ahead. When we arrived they told us we were away from elevators and ice machine. We were directly across from noisy ice machine. There was plenty of road noise. They said they couldn’t move us as the computer wasn’t working. Yet we saw them checking people in electronically. Jenn Pendexter did nothing to help. Staff members wore masks but had them perched under their noses. What does that accomplish? We are Hilton honors members but will not be back. Stay away!
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Date of stay: September 2021Trip type: Traveled as a couple
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Response from Abigail Flynn, Owner at Hilton Garden Inn Portland Downtown Waterfront
Responded 6 days ago
Dear Debbie, Thank you very much for being our guest and for your feedback. I am sorry we were not able to provide you a better experience. You are welcome to contact me directly at the hotel so I can look into the stay if you would like. The day of your check in we were coming back from a pretty substantial internet/power issue due to a fire the next block over from us. It definitely was not a smooth experience and I am sorry that you did not have a better stay. I will definitely review your feedback with the team. We do strive to offer solutions when we have the ability and I will make sure we continue to offer training in that area. We wish you all the best. Respectfully, Abigail Flynn
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spivey11 wrote a review Oct 11
St. George Island, Florida3 contributions1 helpful vote
Very walkable location, we also used Uber to get around to Freeport. Staff is very friendly with great recommendations like Becky’s restaurant. Great for breakfast and worth the wait! We had no issues with cleanliness, rooms were great, easy to get extra towels and supplies
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Review collected in partnership with Hilton Garden Inn
Date of stay: October 2021
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SacreBleu2U wrote a review Oct 6
Northern California5 contributions3 helpful votes
Enjoyed our short stay very much. Lovely staff, clean, comfortable rooms, easy check-in with digital key using the Hilton app, valet parking only, but made things easy. The location is near an array of restaurants for your dining pleasure. The on-site bar, with a small food menu, was a great benefit, however. Overall, a very nice stay and would return again if in the area.
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Review collected in partnership with Hilton Garden Inn
Date of stay: September 2021
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Location
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2 Helpful votes
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PRICE RANGE
$158 - $488 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn portland downtown waterfront hotel portland, portland hilton garden inn, hilton portland
LOCATION
United StatesMainePortland
NUMBER OF ROOMS
120
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Frequently Asked Questions about Hilton Garden Inn Portland Downtown Waterfront
Which popular attractions are close to Hilton Garden Inn Portland Downtown Waterfront?
Nearby attractions include Casco Bay (0.10 miles), Casco Bay Islands (0.10 miles), and Old Port (0.00 miles).
What are some of the property amenities at Hilton Garden Inn Portland Downtown Waterfront?
Some of the more popular amenities offered include an indoor pool, free wifi, and a fitness center.
Which room amenities are available at Hilton Garden Inn Portland Downtown Waterfront?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Portland Downtown Waterfront?
Guests can enjoy breakfast during their stay.
Is parking available at Hilton Garden Inn Portland Downtown Waterfront?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Hilton Garden Inn Portland Downtown Waterfront?
Conveniently located restaurants include The Gelato Fiasco Old Port, Gorgeous Gelato, Portland, and Standard Baking Co..
Are there opportunities to exercise at Hilton Garden Inn Portland Downtown Waterfront?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Hilton Garden Inn Portland Downtown Waterfront located near the city center?
Yes, it is 0.2 miles away from the center of Portland.
Are any cleaning services offered at Hilton Garden Inn Portland Downtown Waterfront?
Yes, self serve laundry and a clothes dryer are offered to guests.
Does Hilton Garden Inn Portland Downtown Waterfront offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Hilton Garden Inn Portland Downtown Waterfront?
The staff speaks multiple languages, including English and Spanish.