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Hilton Garden Inn Portland Downtown Waterfront

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Hilton Garden Inn Portland Downtown Waterfront
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1,160 Reviews from our TripAdvisor Community

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Showing 1,141: English reviews
New Jersey
Level Contributor
99 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Booked the Hilton Garden Inn for a 1 night stay. Location on the Waterfront is great (there was a LOUD concert across the street - luckily it ended by about 9pm so we were able to sleep in peace). Staff was amazing - parking valets were helpful and welcoming, front desk people were great. Room was comfortable and clean. Breakfast... More 

Helpful?
Thank JessterCPA
HiltonGardenInnKW, Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Hello! Thank you for taking the time to complete a review of our hotel on Trip Advisor! We are happy to see that we were able to meet several of your expectations and that you enjoyed an overall pleasant stay. Please keep us mind for when travel returns you to Portland. We would love to welcome you back! Kind Regards,... More 

Media, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Excellent location. Very close to the harbor, restaurants, shopping. The corner rooms offer a beautiful view of the harbor and are quite large with a couch and desk. Love it here. Will definitely return.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Diane094
HiltonGardenInnKW, Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Hello! Thank you for taking the time to complete a review of our hotel on Trip Advisor! We're very pleased to see that you enjoyed your overall stay, and that you will stay with us again when travel returns your to Portland. On behalf of all of us, best wishes for a pleasant week ahead! Kind Regards, Aaron Kaminske More 

New York City, New York
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed two nights here at the Hilton Garden Portland Waterfront. The room we were is was spacious and clean.The staff was very friendly at all times, We could walk to all the local shops and museums. We enjoyed the lounge and met the bartender who was very funny and helpful. We were well cared for at this hotel and would... More 

Helpful?
Thank pcurry18
HiltonGardenInnKW, Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Hello! Thank you for taking the time to complete a review of our hotel on Trip Advisor! We're thrilled to see that you had a great experience while staying with us! Please let us know when you are ready to stay with us again, and we will gladly assist in making your next reservation. On behalf of all of us,... More 

Portland, Maine
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW

We love staying at the Hilton Garden Inn in Portland ME. The rooms are spacious and clean, the staff is friendly and extremely helpful, and the hotel is pet-friendly! The location is perfect -- close to restaurants, the historic working waterfront, shopping, and arts venues. Right across the street is the Casco Bay Lines ferry terminal where you can board... More 

Helpful?
Thank annie134564
HiltonGardenInnKW, Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Hello! Thank you for taking the time to complete a review of our hotel on Trip Advisor! We're pleased that you had what appears to be an overall pleasant stay. Please keep us in mind for when travel returns you to Portland as we would love the opportunity to welcome you back! On behalf of all of us, thank you... More 

Boston, Massachusetts
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I have at stayed at dozens of hotels since my review and took a brief hiatus from writing hotel reviews. However this time I feel I have an obligation to the general public to inform about this wolf (Hilton Garden, Portland ME) in sheep clothing. Arrived at hotel 3:00AM Friday morning to book room for one night with check out... More 

Helpful?
Thank BVG_beantown
HiltonGardenInnKW, Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Hello! I'm sorry to hear of your experience, and while it most-certainly is not typical, we nonetheless certainly recognize your thoughts as valid, and appreciate your general overall expressions. We only wish that you would have reached out to us while you were here so that we could have adequately addressed or alleviated any concerns right away. The opportunity is... More 

Plymouth, Massachusetts
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We went to Portland for a long weekend and stayed at the Hilton Garden Inn. It's right downtown near all of the cool stuff and just across the street from the water. Our room was clean and spacious and we were surprised to learn that it came with a full breakfast that was terrific. Everyone working here was extremely friendly... More 

Helpful?
Thank Nadineka
HiltonGardenInnKW, Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Hello! Thank you for completing a review of our hotel on Trip Advisor! We're happy to see that you enjoyed your stay! Please keep us in mind when travel returns you to Portland as we would love to welcome you back. Best wishes for a relaxing week! Kind Regards, Aaron Kaminske More 

Princeton, United States
1 review
4 of 5 stars Reviewed 1 week ago

My room was drab and needs refreshing. The amenities were excellent in the bathroom. The location of the hotel is the most attractive element in my choosing this hotel. The shuttle service to the train is much appreciated.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Marilyn F
HiltonGardenInnKW, Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Hello! Thank you for taking the time to complete a review of out hotel on Trip Advisor. On behalf of all of us, I hope that your overall time in Portland was a pleasant experience, and that you will return again. We'd gladly welcome you back! Kind Regards, Aaron Kaminske More 

1 review
3 of 5 stars Reviewed 1 week ago

Pricey for a room with a view of the parking lot, an in-room coffee machine that didn't work, and trouble getting a double-billing corrected after we checked out. Other than that, location is great and staff is friendly.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank C.R. H
HiltonGardenInnKW, Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Hello! First, thank you for taking the time to complete a review of our hotel on Trip Advisor. I'm sorry to hear that we missed the mark in a couple of regards, but hope that your overall stay in Portland was enjoyable. Your feedback is critical to all of us at the hotel as we are constantly striving to enhance... More 

NH
Level Contributor
3 reviews
2 of 5 stars Reviewed 1 week ago

Check in is at 4, couldn't get us in our room till 7. Valet told me to go look for my truck they were too busy.. After awful directions truck unlocked with windows down.. It poured that night.... Wasn't happy

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Travelbug618
HiltonGardenInnKW, Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Hello Travelbug618, I'm so sorry to hear of your experience. Clearly we missed the mark here. Please give us a call at the hotel so that we may have the opportunity to make it right for you. We can be reached at 207-780-0780 and ask to speak to myself or our General Manager Kevin Walker. Kind Regards, Aaron Kaminske More 

Reading, United Kingdom
Level Contributor
184 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed 1 week ago

Very centrally located for Downtown Portland. Easy walking distance of restaurants and things to do. 1. Parking efficiently handled. It's a nightmare here, but we handed over the car, requested it when we needed it, and it was easy. 2. Pool. I like yo swim. Thus is teensey, but ok for a bit of exercise. 3. Room. Spacious. Functional. Clean.... More 

Helpful?
Thank Southden
HiltonGardenInnKW, Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Hello! Thank you for taking the time to complete a review of our hotel on Trip Advisor! I'm happy to see that we were able to meet several expectations of yours. Please keep us in mind for when travel returns you to Portland as we would look forward to welcoming you back. On behalf of all of us, best wishes... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Downtown Waterfront Portland hotel in Portalnd, Maine is perfectly situated in the city's Historic Old Port District and offers fantastic views of Casco Bay and Portland's working waterfront. Everything is within walking distance and you will enjoy the convenience of boutique shopping, gourmet restaurants, and fabulous art galleries being nearby. Steps from our Portland, ME hotel's front door you will find the Portland Trails jogging path, fishing and sailing tours, as well as great family attractions. We're also conveniently located near area attractions such as Hadlock Field, home of the Red Sox affiliate Portland Seadogs, Portland Museum of Art, Merrill Auditorium and Cumberland County Civic Center. Beautiful Maine rocky coast and sand beaches are within a short drive!Hilton Garden Inn Portland, Maine Hotel Features...• 120 hotel guestrooms, many with ocean views• Great American Grill® serving a full service, made to order breakfast buffet• Evening hotel room service• Lobby bar serving dinner nightly• 2 state-of-the-art meeting rooms for groups from 2 to 50• On-site catering for meetings, receptions, breakfasts, lunches and dinners for small groups• 24-hour Pavilion Pantry convenience mart• Complimentary shuttle service (airport and local businesses)• Valet Parking• Complimentary 24-hour business center• Complimentary high-speed, wireless internet service throughout hotel• Indoor heated pool and whirlpool• Complimentary fitness facilityThe 120 oversized guestrooms at the Hilton Garden Inn hotel in Portland feature...• Waterfront or Portland, Maine city views!• Complimentary secure printing to the 24-hour business center• Oversized work desk, ergonomic chair and desk level outlets• Two dual-line speakerphones with voicemail• Refrigerator, microwave and coffeemaker• Iron, ironing board and hairdryer• USA Today each weekday morning• Non smoking and accessible rooms availableAttractions near the Hilton Garden Inn hotel in Portland, ME include...• 5 miles from Portland International Airport• Within walking distance from the waterfront• 1/2 mile from I-295 and I-95• 1 mile from the Cumberland County Civic Center• 12 miles from Freeport, home of L.L. Bean• 10 miles from the famous lighthouses of Portland, MaineCome enjoy the hospitality at our Hilton Garden Inn hotel in Portland, Maine.***** Everything. Right where you need it. ***** ... more   less 

Additional Information about Hilton Garden Inn Portland Downtown Waterfront

Address: 65 Commercial Street, Portland, ME 04101-4703
Location: United States > Maine > Portland
Price Range: $219 - $495 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Portland Downtown Waterfront 3*
Number of rooms: 120
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Expedia, Hotwire, Booking.com, Odigeo and Hotels.com so you can book your Hilton Garden Inn Portland Downtown Waterfront reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Portland Downtown Waterfront Hotel Portland
Portland Hilton Garden Inn
Hilton Portland
Hilton Garden Inn Portland Downtown Waterfront Maine
Hotel Style:
#1 Family Hotel in Portland
#2 Business Hotel in Portland
#3 Romantic Hotel in Portland
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