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Hilton Garden Inn Portland Airport

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#12 of 19 Hotels in Portland
Certificate of Excellence
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Hilton Garden Inn Portland Airport
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529 Reviews from our TripAdvisor Community

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Atlanta, Georgia
Reviewed yesterday NEW

Awesome!!!!! Food people and room, are incredible The room was nice, really close to the airport is a huge plus. The lobby is inviting. The bar being open til 11 and food served til 10. A huge plus!!!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank carriej144
Cape Cod
HOTEL’S FAVORITE REVIEW
Reviewed February 21, 2017

Everyone from the front desk to Barry in maintenance and Sonya in the Garden Grille went beyond excellent in the friendly service. From the moment we arrived (late) till our departure after a wonderful breakfast with the patient service from Sonya, we were pleasantly surprised by the level of hospitality. Sonya was extra patient as our morning group showed up...

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Helpful?
Thank cbsjohn
About Hotel's Favorite Review
Silvia C, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you so much for taking the time to review us on Tripadvisor! I am so happy to hear that you enjoyed your stay with us, and thank you so much for the kind words in regards to our team members. I will be sure to share your feedback with them. We look forward to welcoming you back to our...

Exeter, New Hampshire
Reviewed yesterday NEW

Staff was great! Alesha and Barbara at the front desk were very helpful. We got checked in early and were able to get a late check out. Sam from housekeeping was really nice. Our kids had so much fun. Kids used the pool and enjoyed the stay. Terrific hotel. We will be back to stay here.

Review collected in partnership with Hilton Garden Inn
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Thank M8932VBrichards
Fremont, New Hampshire
Reviewed 2 days ago NEW

Overall the trip was wonderful. We gad a few problems with the food in the lobby restaurant, but it was handled with grace, professionalism and promptly corrected. I would book with this hotel again with no hesitation.

Review collected in partnership with Hilton Garden Inn
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Thank Fanfair
Silvia C, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you so much for taking the time to review us on Tripadvisor, and for the great response! I am so glad to hear you enjoyed your stay with us. I am so sorry you experienced some issues with your food in the restaurant, but I am happy they were resolved by our F&B team. We are looking forward to...

accrosstheland
Reviewed 2 days ago NEW

I write this review with disappointment. I came to this HGI because I had some extra time in the morning before my appointment and planned to have a nice relaxing breakfast as most HGI’s provide. I try to stay at HGI’s when the price and proximity are workable. Check in was great with nice people working the desk and, a...

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Helpful?
Thank rockboyontheroad
Silvia C, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you so much for taking the time to review us on Tripadvisor. I am glad to hear that you enjoyed the check in process, and your evening crew at the hotel. Please accept my deepest apologies for your poor breakfast experience, and I will be sure to address with our F&B team. In addition please contact me directly at...

Hillsborough, North Carolina
Reviewed 3 days ago NEWvia mobile

My sister, mother and I came to Portland for a quick extended weekend visit. I made the mistake of booking a King room for the three of us. The front desk staff and even the bartender took a special interest in trying to get us another room. The hotel was completely booked for Friday night. A cot was brought to...

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Helpful?
Thank mcdona13
Silvia C, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you so much for taking the time to review us on Tripadvisor, and for the great review! I am so glad to hear our team took great care of you, and your family, and that you had an enjoyable stay here! We are looking forward to the opportunity to have you as a guest of our hotel very soon...

West Warwick
Reviewed 5 days ago NEW

Parking could of been cleared better and before we arrived. Pool could of been reopened in a timely manner. I've been to other hotel, cruises, water parks, when there is an issue they work to fix it with in hours NOT DAYS. The staff shut the elevator down because the kids were riding it.. They told us they were waiting...

Review collected in partnership with Hilton Garden Inn
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Thank 832tinag
Silvia C, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you for taking the time to share your feedback on Tripadvisor. Please accept my apologies for not meeting your expectations. We have been working very hard to plow our parking lot, and ensure there are plenty of spots for all of our guests, but with all the snow parking has been at times a challenge. The elevator stopped working...

Reviewed 5 days ago NEW

Would recommend to anyone to stay hereGreat Stay. Enjoyed the food in restaurant and was able to purchase a veggie wrap I could eat something prior to flight take off. Bed was comfortable, clean and the overall experience was great

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Dlemieux2
Silvia C, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you so much for taking the time to share your feedback on Tripadvisor, and for the great review! I am so happy to hear that you had an enjoyable stay with us, and you had a pleasant restaurant experience! We are looking forward to welcome you as a guest of our hotel very soon again. Best regards, Silvia Cofone

Farmingdale, Maine
Reviewed 5 days ago NEW

Front desk very friendly.Breakfast was great.Cooked the way we wanted it. Room needed some work. Bed not up to a Hilton standard. Only hotel very near airport for very early flights out. Short two minute ride to airport.

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Helpful?
Thank wandalh2016
Silvia C, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you so much for taking the time to review us on Tripadvisor. I am glad to hear you enjoyed our breakfast, and the hotel's location. In some of our king bedded rooms we have the adjustable Garden Sleep System beds. I wonder if the dial on your bed wasn't set up to your liking, and if that was the...

Reviewed 5 days ago NEWvia mobile

The lounge, bar and restaurant are all in one small area right when you walk in the door to check in. They are not accommodating at all. The parking lot is so small you may never get a spot. The staff is rude especially the maintenance man and the tall female manager. There are no vending machines so if you...

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Helpful?
Thank Michelle M
Silvia C, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you for taking the time to share your feedback on Tripadvisor. Please accept my apologies for not meeting your expectations. We have been working very hard to plow our parking lot, and ensure there are plenty of spots for all of our guests, but with all the snow parking has been at times a challenge. Please contact me directly...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Hilton Garden Inn Portland Airport

Address: 145 Jetport Boulevard, Portland, ME 04102
Location: United States > Maine > Portland
Price Range: $119 - $366 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Portland Airport 3*
Number of rooms: 88
Reservation Options:
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Also Known As:
Hilton Garden Inn Portland Airport Hotel Portland
Hilton Portland
Portland Hilton Garden Inn
Hilton Garden Inn Portland Airport Maine
Hotel Style:
#5 Business Hotel in Portland
#5 Family Hotel in Portland
#7 Romantic Hotel in Portland
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Portland Airport staff and other travelers.
6 questions
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Questions? Get answers from Hilton Garden Inn Portland Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose the top floor away from the elevator.”
 of 5 bubbles aremaw, 3 weeks ago | Read review
“Convenient to airport”
 of 5 bubbles 57sparks, 3 weeks ago | Read review
“its the only option at this location”
 of 5 bubbles , 4 weeks ago | Read review
“Front of hotel faces airport. Back of hotel is a wooded area.”
 of 5 bubbles 768conniep, Feb 2, 2017 | Read review
“possibly a higher floor may be qieter”
 of 5 bubbles V2848TRdavidb, Nov 14, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question