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Hilton Garden Inn Portland Airport

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Hilton Garden Inn Portland Airport
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376 Reviews from our TripAdvisor Community

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Showing 372: English reviews
Orlando, Florida
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel was literally within walking distance to the airport - very convenient! A free shuttle was available 24-7 to get you back and forth. Cookies and lemonade at the front desk - friendly faces to check you in, indoor pool and comfy bed - met all our needs and got us to our early flight the next morning -... More 

Helpful?
Thank MamaSue32771
Laurie C, Guest Relations Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you so much for staying with us. It is so nice to hear that you enjoyed your stay. we look forward to seeing you again. More 

Chicago, Illinois
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

We only spent one night at the end of our trip, but the room was nice and very helpful with logistical questions such as returning rental car and a tasty and family friendly restaurant nearby. yes, very close to airport so convenient vs high quality, but our needs were met. Free printing of boarding passes and indoor pool and fitness... More 

Helpful?
Thank Christine B
Laurie C, Guest Relations Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you for sharing your kind words with us. We are glad that we were able to make your stay comfortable and that all of your questions were answered by our friendly staff. we hope to see you again soon. More 

Troy, Michigan
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Prior stays have been a good experience but this time was bad. Room had a musty smell. Bathroom was not clean. Mirrors were streaked and filmy. Furniture was streaked and dirty. A/C unit was very noisy

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Debbie M
Laurie C, Guest Relations Manager at Hilton Garden Inn Portland Airport, responded to this review

Please accept our sincere apologies regarding the cleanliness issues you experienced while you were here. There is no excuse for this, and we are working closely with our housekeeping team to ensure that this does not happen again in the future. More 

Fredericton, Canada
1 review
3 of 5 stars Reviewed 1 week ago

An alarm went off in our room(smoke detector battery we think-but was screwed to wall!) at 4am. After waiting an hour for the fixit guy to show up and then tell us he had no idea how to fix it, we were not impressed! Won't be here again, even if it's unlikely that same problem would happen again. Hotel was... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Y3378RCsam
Laurie C, Guest Relations Manager at Hilton Garden Inn Portland Airport, responded to this review

We are sorry to hear that the fire alarm prevented you from getting a restful night's sleep. Please accept our sincere apologies. Please know this is not the norm, and we have escalated your concerns to our maintenance team. More 

Loomis, United States
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

Located minutes from the airport. Can even walk to hotel. Shuttle service available. Rooms are average for a Garden Inn. Nice lobby and breakfast area. Service was lacking....poor housekeeping (beds made very sloppy) and slow breakfast service.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Alan S
Laurie C, Guest Relations Manager at Hilton Garden Inn Portland Airport, responded to this review

We appreciate you taking the time to share your comments with us. Please accept our sincere apologies regarding the less than perfect service you experienced while you were here. This is unacceptable, and we will make every effort to ensure that this situation does not occur in the future. More 

Old Orchard Beach, Maine
Level Contributor
9 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

Very nice, convenient hotel for park n fly when traveling out from Portland Jetport. Nice amenities, in room wifi, car in lot never tampered with (so far). Beats Boston's park n fly hotels where car is always broken into upon return. Boston sucks.

Helpful?
Thank tomjones63
East Hampstead, New Hampshire
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We were disappointed in the bedding in that the pillows were not up to the previous quality we have experienced at Hilton properties too soft and flat. The duvet can make it very uncomfortable during the night because of its weight and there were no other blankets on the bed.

Helpful?
1 Thank Ralph M
Laurie C, Guest Relations Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you for taking the time to share your comments with you regarding the bedding and pillows. We hope that this situation did not keep you from having a good night's sleep. Please feel free to contact our housekeeping department the next time you stay here. they would be happy to provide you with additional sheets and pillows as needed. More 

Sarasota, Florida
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Looked for medium price hotel near portland airport and fortunately found Hilton Garden inn at portland jet port. Sarah at desk upgraded us to 2 queens after finding the King bed room not available that we booked and also gave us free breakfast for 2 days which saved us $12 a day. Beds nice but a bit firm, pillows average,... More 

Helpful?
Thank gracedone
Laurie C, Guest Relations Manager at Hilton Garden Inn Portland Airport, responded to this review

We appreciate you staying with us, and sharing your kind words. We hope that you will consider staying with us again the next time your plans bring you to Portland. More 

Tellico Plains
Level Contributor
73 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed one night at this property at the start of our New England vacation. Very clean rooms and friendly staff! The beds were comfy and the bedding was nice. They gave us 2 free drink coupons for the bar because we were Hilton Honor members. The bar tender was really friendly. They have a free shuttle to the downtown... More 

Helpful?
Thank Sherri37385
Laurie C, Guest Relations Manager at Hilton Garden Inn Portland Airport, responded to this review

We are so pleased that we were able to help make the beginning of your New England vacation enjoyable. We hope you will come visit us again soon, and that you enjoyed the rest of your strip. More 

Tustin, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

For travelers looking for a convenient hotel within walking distance to Portland Jetport, this hotel is ideal. Quiet, reasonably priced, gracious service from staff. Complimentary beverage and snacks for happy hour, full breakfast in the morning for $12--a deal compared to most hotels. Guest laundry, gym, pool--it has everything one could hope for. And lovely grounds, too. Highly recommended.

Helpful?
Thank Cynthia C
Laurie C, Guest Relations Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you so much for sharing your kind words and highly recommending us. Come again soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Hilton Garden Inn Portland Airport

Address: 145 Jetport Boulevard, Portland, ME 04102
Location: United States > Maine > Portland
Price Range: $161 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Portland Airport 3*
Number of rooms: 88
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels, Hotwire, Expedia, Priceline, Odigeo and Hotels.com so you can book your Hilton Garden Inn Portland Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Portland Airport Hotel Portland
Hilton Portland
Portland Hilton Garden Inn
Hilton Garden Inn Portland Airport Maine
Hotel Style:
#5 Business Hotel in Portland
#5 Family Hotel in Portland
#7 Romantic Hotel in Portland
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