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Portland Regency Hotel and Spa

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20 Milk Street, Portland, ME 04101
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
Lowest prices for your stay
Booking.com
$459
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Free cancellation until 10/08/22
Expedia.com
$429
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Free cancellation until 10/09/22
Hotels.com
$429
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Free cancellation until 10/09/22
Travelocity$429
Priceline$459
Agoda.com$459
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (223)
Room & Suite (231)
Dining (34)
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A note from Portland Regency Hotel and Spa
Updated 06/05/20

About

#12 of 25 hotels in Portland
Location
4.9
Cleanliness
4.5
Service
4.3
Value
3.9

Everyone needs a place to lay their weary head. For travelers visiting Portland, Portland Regency Hotel & Spa is an excellent choice for rest and rejuvenation. Well-known for its romantic environment and proximity to great restaurants and attractions, Portland Regency Hotel & Spa makes it easy to enjoy the best of Portland.

Portland Regency Hotel & Spa is a romantic hotel offering a flat screen TV and air conditioning in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.

The hotel features room service and a concierge. Plus, guests can enjoy a fitness center and breakfast, which have made this a popular choice among travelers visiting Portland. For guests with a vehicle, parking is available.

Nearby landmarks such as Commercial Street (0.1 mi) and Harbor Fish Market (0.1 mi) make Portland Regency Hotel & Spa a great place to stay when visiting Portland.

If you’re looking for a cafe, consider a visit to The Holy Donut, BamBam Bakery, or Bard Coffee, which are all conveniently located a short distance from Portland Regency Hotel & Spa.

If you’re looking for something to do, Old Port (0.1 mi), Portland Museum of Art (0.5 mi), and Victoria Mansion (0.6 mi) are a nice way to spend some time, and they are all within walking distance of Portland Regency Hotel & Spa.

Whether you’re traveling for business, pleasure or both, Portland Regency Hotel & Spa is sure to make your visit to Portland one worth remembering.

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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Business Center with Internet Access
Conference facilities
Wifi
Sauna
Restaurant
Breakfast available
Breakfast in the room
Free shuttle or taxi services
Airport transportation
Banquet room
Meeting rooms
Spa
Facial treatments
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Iron
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Centrally Located
Languages Spoken
English
1217Reviews18Q+A100Room tips
Traveler rating
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Jan M wrote a review Sep 17
Suwanee, Georgia86 contributions11 helpful votes
I don't write reviews often but feel compelled to do so. We are staying here two times. One night at the beginning of a Backroads trip and one night at the end. On the second stay I am feeling the same way. This hotel does not even compare to the others we have stayed at this week. There is a room refrigerator with no water. There is a soda machine on the 3rd floor with a sign that says out of order. The lobby has coffee and tea until 11am because there are not machines in the room. After that the table in the lobby is completely cleaned off. No water or anything. Not welcoming or hospitable. It is noticeable that management has not responded to any of the comments here.
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Date of stay: September 2022
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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G456H wrote a review Sep 7
New York City, New York2 contributions2 helpful votes
Every interaction I participated in or observed between hotel staff and hotel guests was ROUGH. Staff behind the desk seem annoyed people have chosen to spend their money here. They were at various times either rude, patronizing, completely disengaged and I actually overheard several catty conversations among staff behind the desk in which they were talking about hotel guests right in front of other hotel guests. Several people in line clocked it. Even making basics calls down for extra towels or wine glasses made you feel as if you were REALKY putting the staff out by needing anything. Hosts also knew very little about the area - or maybe they did but were just very annoyed to be asked. Valets were lovely, but all in all I’d say: If you don’t care about feeling welcome, it’s an okay place to spend a few nights. If customer service is important to your experience, stay far away from this hotel.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Sean C wrote a review Sep 1
North Carollina100 contributions16 helpful votes
I can't say enough the friendly, efficient, accommodating, and courteous staff, especially the valet service, on which we relied multiple times between check-in and check-out. The location is great for access to the shopping, dining, and sightseeing at the waterfront a couple of blocks away. (The only caveat is that the two blocks are rather steep, so that the climb may be difficult for some visitors. The waterfront hotels might be advisable in that case. But you can always stop and shop to catch your breath!) However, we were rather disappointed in our room. I checked the website description and, to be sure, we were not promised anything that we found missing. But these days one expects a desk at which to write, use a computer, and eat. I know that we were in the old part of the hotel, but I think that a desk could be exchanged for the long, fairly useless piece of furniture under the TV. There was a small (c. 18" x 18") table at child's table height, with a hassock under it, which might not allow enough room for some adults' thighs to fit under the table. There was a stuffed chair with an ottoman which I suppose could serve as a low table if you perched on the edge of the chair. As it was, we ate our room service dinner sitting cross-legged on our beds. (Note to kitchen: how about sending two trays with any two meals to "deluxe" rooms, so we'd have some resistance when we try to cut meat on our beds?)
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mark wrote a review Aug 2022
Dover, New Hampshire38 contributions7 helpful votes
Easy to get to. Downtown Portland is a very busy place in the summer so travel is a bit slow. A bit pricey as well but again being in the old section of Portland during peak season usually generates higher charges. Our room was clean and quiet. Staff were very attentive and helpful. I would have given it an excellent rating save for the breakfast. We paid extra for the bed and breakfast package and had the eggs benedict. It was rather bland, chewy and not hot. My sense was it had been premade, rewarmed and then served. Neither one of us finished the meal.
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Date of stay: August 2022
Location
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Jaime1221 wrote a review Jul 2022
Philadelphia, Pennsylvania269 contributions102 helpful votes
Wonderful hotel with exceptional service. The location near the waterfront was perfect. Parking is $25 a night, which at the price we paid, seemed a bit pricey. Room was large and beds were comfortable. The restaurant was fine for breakfast. Nice bar and also an outside bar/restaurant. The main reason to stay here is the location.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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pinkypopo wrote a review Jul 2022
Boston, Massachusetts184 contributions54 helpful votes
The hotel is in a perfect location right in the middle of Old Port. Short walks to stores, restaurants, bars and the waterfront. No need for a car once checked in. Staff was attentive and amenities were good. The price is competitive within the area. We got a discount for the AAA rate. I think it was $380 per night. Our room was spacious and clean. The hotel is in a historic old building. While our room was very clean which is top priority, it was worn. The walls and doors could be repainted and the bathrooms could be updated a bit. The AC was good but loud. Even with the wear and tear, we would stay again for the location and service.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Amy S wrote a review Jun 2022
Boston, MA6 contributions13 helpful votes
They failed to check the room and so the alarm clock went off at TOP VOLUME at 6 a.m. on Sunday morning. When I mentioned it to the front desk, they shrugged and said, "oh someone should have checked that." Then I went to grab a coffee in the lobby, and it was lukewarm. When I mentioned that they said they'd get fresh coffee, but brought back stale, lukewarm coffee. The room had no desk or even a good surface to set up a computer, and the HVAC system was NOISY no matter what we did--we turned off the air during an 89=degree day, but still it was very noisy and then hot and noisy.
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Date of stay: June 2022
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Room Tip: pick a different hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Polaroao wrote a review Jun 2022
Los Angeles, California6 contributions8 helpful votes
The Portland Regency Hotel is just a Days Inn in an old, historic building. The location is really the best feature of this hotel. The rooms are clean and average (I stayed in two different ones due to a change of travel plans) and the staff is sort of friendly in a limited, New Englander way. I would probably stay elsewhere next time I visit Portland.
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Date of stay: June 2022
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
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Beck110118 wrote a review Jun 2022
12 contributions4 helpful votes
The front desk staff was very nice and the room was comfortable but... At $450/night I expect the TV to work, something better than plastic bathroom accessories, the TINIEST toileties I've ever seen at a hotel (no shampoo, just a bar of soap and enough body lotion for maybe one leg), a little soundproofing and at least free parking or breakfast. The luxury promotion of this hotel is not what you get. The toilets flushing in other rooms sound like jet engines. All of this could be overlocked of the cust wasn't so ridiculous. I expect what we got from a chain. I spent more expecting more.
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Date of stay: June 2022
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Room Tip: Ask for a higher floor.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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rsrabt wrote a review May 2022
New Iberia, Louisiana18 contributions3 helpful votes
This hotel is in the heart of it all. While walking around we saw other hotels that we had viewed when planning this trip & we were so happy that we chose this one. It is a beautiful historic hotel with so much charm. I can’t say enough about the staff here. The valet, reception desk, lounge (The Armory), and housekeeping staff were all incredibly attentive & service was impeccable! We ate dinner in The Armory from Eighteen95 (hotel restaurant) and the food was excellent as well! They even have a bourbon bar decorated with beautiful leather chairs and couches with a fireplace to relax while enjoying your drink. The icing on the cake in the bourbon bar is Liz. She is so knowledgeable about the different types of bourbon & is so funny and sweet. We enjoyed her so much in the evenings while winding down from our day. The Portland Regency will not disappoint!!!!
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$206 - $487 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
regency portland
LOCATION
United StatesMainePortland
NUMBER OF ROOMS
95
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Frequently Asked Questions about Portland Regency Hotel and Spa
Which popular attractions are close to Portland Regency Hotel and Spa?
Nearby attractions include Casco Bay (0.2 miles), Casco Bay Islands (0.2 miles), and Old Port (0.1 miles).
What are some of the property amenities at Portland Regency Hotel and Spa?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Portland Regency Hotel and Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Portland Regency Hotel and Spa?
Yes, parking is available to guests.
What are some restaurants close to Portland Regency Hotel and Spa?
Conveniently located restaurants include Gorgeous Gelato, Portland, The Gelato Fiasco Old Port, and Standard Baking Co..
Are there opportunities to exercise at Portland Regency Hotel and Spa?
Yes, guests have access to a fitness center and a sauna during their stay.
Does Portland Regency Hotel and Spa have airport transportation?
Yes, Portland Regency Hotel and Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Portland Regency Hotel and Spa located near the city center?
Yes, it is 0.09 miles away from the center of Portland.
Are any cleaning services offered at Portland Regency Hotel and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Portland Regency Hotel and Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Portland Regency Hotel and Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.