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Residence Inn Portland Downtown/Waterfront

Traveler (191)
Room & Suite (115)
Dining (15)
Certificate of Excellence

About

#10 of 21 hotels in Portland
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
Portland, Maine's only all suite hotel is located in the heart of the historic Old Port district. The Residence Inn by Marriott Downtown/Waterfront is perfect for business trips, family vacations, relocation, corporate housing, and small meetings. Business travelers will find easy access to all organizations in Portland, Maine. The hotel is near major attractions that include the birthplace of the poet Henry Wadsworth Longfellow, the Casco Bay Lines Ferry Terminal, Merrill Auditorium, Ocean Gateway Terminal, Cumberland County Civic Center, and Portland Museum of Art. Whether you are in town for a Maine lobster roll and blueberry pie or to sample the premier cuisine of the city's award-winning chefs, all are just a stone's throw from our doorstep. Book now to stay with us and experience legendary Marriott service.
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Property amenities
Pool
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Breakfast included
Airport transportation
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Electric vehicle charging station
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Microwave
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Marina View
Hotel links
Visit hotel website
Offers & Announcements:Unlock Member Rates!
Hotel deals

Location

Full view
90Good for walkers
Grade: 90 out of 100
34Restaurantswithin 0.3 miles
17Attractionswithin 0.3 miles
1,074Reviews
11Q+A
100Room tips
Traveler rating
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Popular mentions
5/8/19. Room 513 We were given a nice room on the top floor. Beds were very comfortable. But as we were readying for bed, first we find that the shower doesn’t drain properly and we were ankle deep in water. Then we find that the toilet barely flushes. Water would rise right to
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Response from greeney72, Manager at Residence Inn Portland Downtown/Waterfront
Responded 2 weeks ago
Thank you very much for feedback. I am very sorry that you had an issue with the toilet during your stay with us. Please know that we would have been more than happy to send someone up to your room immediately, or at a time more convenient to your schedule had your requested it. I am very sorry that the desk agent wasn't more apologetic and understanding about you issue. This is not the reaction that our guests have come to expect when dealing with issues like this, and I am sorry that we let you down here. Please accept my sincere apology, and that you will not let this one incident deter you from continuing to use the Marriott brand. Should you wish to discuss this matter any further with me, please feel free to contact me directly anytime. One again thank you choosing to stay with us, and we hope to see you again the next time your travels bring you back to the Portland area. Sincerely, Adam G
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Very clean and nicely decorated rooms. My only complaint is that the bed was a bit firm. Great hot breakfast - eggs, sausage, waffles, bagels, toast, cereal, yogurt, fresh fruit. Easy walk to Old Port. Friendly staff. Would definitely stay here again.
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Response from greeney72, Manager at Residence Inn Portland Downtown/Waterfront
Responded 2 weeks ago
Thank you for taking the time to let us know about your recent stay here at the Residence Inn. We are pleased to hear that enjoyed your visit with us. Your wonderful feedback will be shared with the hotel staff to make sure we continue to deliver the type of service Marriott is known for. It was truly pleasure to serve you, and we hope you'll come back and see us again the next time your travels bring you back to the Portland area. Thanks again for choosing to stay with us!! Thank you Adam G
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As all Residence Inns, you have a kitchen,large living area and comfortable beds. We prefer upper level rooms. We were on the 3rd floor, waterfront. This is a great location. Your close to the historic part of Portland and a variety of restuarants. Portland is "foodie" heaven!
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Response from greeney72, Manager at Residence Inn Portland Downtown/Waterfront
Responded 4 weeks ago
Thank you for taking the time to provide us with your wonderful feedback. We truly appreciate you choosing to stay with us on your trip to the Portland area. It's great to hear that you enjoyed both the hotel, and the view the hotel has to offer. All of us here at the Residence Inn look forward to seeing you again should your travels ever bring you back to the Portland area..There are so many more restaurants as well waiting for you. Don't forget, we offer a complimentary shuttle service that is able to both drop you off and pick you up from most of the restaurants in the Portland area. This will not only save you the hassle from finding a place to park, and a possible parking expense, but also save you money that would be spent on an Uber or taxi service. We hope to see you again real soon!! Thanks again Adam Green Operations Manager
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The location is great and will be 10 times better when all the construction around it is done! Great set-up with kitchens and sofa coaches at the same price as regular rooms in the old port district. Get the parking package, it is well worth it!
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Response from greeney72, Manager at Residence Inn Portland Downtown/Waterfront
Responded 4 weeks ago
Thank you for taking the time to share your thoughts regarding your recent stay with us.We are pleased to hear that enjoyed both your room, and also the location of the hotel. I am sorry that the recent new construction has drastically changed the landscape of the views we once offered. Please know that we do still have certain rooms with lovely views available. You can always put in a request for a certain location, and we will do everything in our power to accommodate those requests. If you have any additional questions or concerns, please feel free to contact me any time. Sincerely, Adam Green Operations Manager
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All of the staff were friendly and helpful. The hotel was clean and attractive. The rooms were comfortable...not huge but did have a kitchenette including fridge, dishwasher, microwave and 2 burner stove top. The free breakfast was amazing....REAL scrambled eggs, turkey
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Response from greeney72, Manager at Residence Inn Portland Downtown/Waterfront
Responded Apr 3, 2019
We are delighted to have been your chosen hotel during your recent stay in Portland. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. I will be sure to share your feedback with the rest of our team. We are pleased to hear that you were able to use a number of the hotel's wonderful amenities. I glad to hear you were able to get downstairs to take part in our complimentary buffet breakfast. Thanks again for choosing to stay with us, and we are looking forward to seeing you on your next visit to the Portland area. Sincerely, Adam Green
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PRICE RANGE
$162 - $619 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMainePortland
NUMBER OF ROOMS
179
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