The Boathouse Waterfront Hotel
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About
#4 of 10 hotels in Kennebunkport
Location
4.9
Cleanliness
4.8
Service
4.4
Value
4.2
The Boathouse's 25 modern guest rooms and suites pay homage to the property's waterfront location with rich colors and contemporary nautical elements. With contemporary touches like AppleTV and Keurig coffee makers, and luxurious comfort through Maine-made Cuddledown bedding and plush robes, your stay promises all you yearn for. Customized with luxury linens, complimentary wireless Internet and gleaming white subway tile bathrooms, each room showcases unique aspects of what Kennebunkport and The Boathouse have to offer. The Boathouse is comprised of two buildings - the Main building and the Wharfside building. The Wharfside building is a 2nd and 3rd story walkup. Several rooms in the Main building offer private balcony spaces overlooking the waterfront.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Bicycles available
Highchairs available
Airport transportation
Massage
Valet parking
Paid public parking nearby
Wifi
Restaurant
Breakfast in the room
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Boating
Hiking
Horseback riding
Mini golf
Water sport equipment rentals
Bicycle tours
Bowling offsite
Canoeing offsite
Fishing
Patio
Tennis court offsite
Walking tours
Board games / puzzles
Rooftop terrace
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
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Room features
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Private balcony
Seating area
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Romantic
Languages Spoken
English
Location
92Great for walkers
Grade: 92 out of 100
28Restaurantswithin 0.3 miles
52Attractionswithin 0.3 miles
21 Ocean Ave, Kennebunkport, ME 04046-6003
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487Reviews12Q+A100Room tips
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We have stayed here on several occasions, the property is very well placed just off Dock Square and offers free parking with overnight stays. We stayed in the main building which benefits from lift access. A mini fridge is now available in the room which is a bonus and very useful. The guest room is well appointed but could benefit in a update to the carpet which was showing a number of stains. We were there for the Christmas prelude and one of the down sides of being so well placed is that it can get very noisy in the evenings either from the restaurant and bar or from external events.
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Date of stay: December 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Derek Hunt, General Manager at The Boathouse Waterfront Hotel
Responded Feb 15, 2023
It was an absolute pleasure having you stay with us over Christmas Prelude, what a magical time to be in Kennebunkport! Thank you so much for taking the time to provide such valuable feedback regarding your experience. We look forward to welcoming you back in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Duane B wrote a review Oct 2022
+1
THE ROOM WAS NOTHING LIKE THE PICTURE ON THE WEBSITE. THE AIR CONDITIONER LIGHT FOR CLEANING WAS ON, YOU COULD SEE THE DIRT IN IT. THE AIR CONDITIONER POWER CORD WAS UP AGAINST THE CURTAINS. THE LIGHTS DIMMED WHEN THE AIR TURNED ON. THE CEILINGS ARE ANGLED, I'M 6 FEET TALL AND WHEN I BENT OVER TO LIFT THE TOILET SEAT I WOULD HIT MY HEAD ON THE CEILING. THE DRESSER IN THIS ROOM LOOKED LIKE SOMEONE PICK IT UP FROM THE SIDE OF THE ROAD. THE STAIRWAY IS ALMOST 3 FEET WIDE AND THE STEP TREADS ARE NOT VERY DEEP WHICH IS NOT A GOOD COMBINATION WHEN CARRY YOUR LUGGAGE UP AND DOWN THE STAIRS. THE ROOMS SO SMALL, YOU CAN'T OPEN THE ENTRANCE DOOR HALF WAY, BECAUSE IT HITS THE BED. THE WELCOME LETTER STATED THE FREE BREAKFAST STARTED AT 8 O'CLOCK, OUR FIRST DAY WE GOT THERE AT 8 AND THE CLEANING POEPLE TOLD US TO COME BACK AROUND 8:30. WE HAD PLANS AND COULD NOT WAIT. THE SECOND DAY WE GOT THERE AT 8: 15 AS THEY WERE JUST SETTING UP. THE PARKING SPACES ARE WAY TOO SMALL. YOU CAN NOT OPEN YOUR CAR DOOR ALL THE WAY ON EITHER SIDE OF THE CAR. IF YOU ARE NOT SUPER CAREFUL YOU COULD DENT / SCRATCH THE CAR NEXT TO YOU. WE HAVE STAYED IN ROOMS THAT WERE UNDER $100.00 A NIGHT, THAT WERE MUCH MUCH NICER THAN THIS ROOM. THE CHECK OUT CLERK (WHO WAS VERY NICE) WAS UNABLE TO HELP/ADDRESS OUR CONCERNS.. CHARGING. ALMOST $600.00 A NIGHT FOR THIS ROOM IS OUTRAGEOUS. THIS ROOM WAS IN THE ANNEX BUILDING, WHICH SHOULD READ,"ANNEX ROOMS ARE ABOVE STORE FRONTS AND STAIRS TO THE ROOMS ARE EXTREMELY TIGHT AND STEEP"…
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Date of stay: October 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Derek Hunt, General Manager at The Boathouse Waterfront Hotel
Responded Oct 15, 2022
I am certainly disappointed to learn you did not enjoy your recent experience here with us and I sincerely apologize for any service related issues you encountered during your stay. In regard to our website, we work tirelessly to ensure we are providing accurate and detailed information regarding our Wharf House Annex rooms, including that the building is a walk-up and does not have an elevator. From the photos to the descriptions, we want all of our guests, booking at any of our properties, to have all the necessary information. Again, I apologize for any and all gaps in service you experienced during your stay, including continental breakfast, which should always be ready and available to our guests from 8am-10am. I truly hope you will decide to stay with us again at one of our many world-class properties. Have a wonderful fall!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The boathouse isn’t a hotel, rather it’s a restaurant with rooms, there is absolutely no service for guests who are staying at the property, the reception area is rarely open and guests are expected to contact the reception at their sister hotel for assistance, however there are no phones in guest rooms to enable you to do this. It felt more like a roadside motel ( though with a view) We stayed in a Captains suit which was nice with a view over the marina area. Coffee seemed to be available all day in a small lobby near the bedrooms. The food in the restaurant was good, however the staff at the check in desk were without exception curt if not verging on rude when dealing with customers. At busy times there was no preference for those staying at the hotel, you just have to join the queue. But with no lounge/ lobby for the exclusive use of guests there was no where to go apart from back to the bedroom to wait. A continental breakfast was included in our rate—however when items ran out, there wasn’t always a member of staff available to top items up, and other guests left the hotel rather than wait any longer. A phone at the reception desk that linked with the other hotel would have made a difference. Yes there was the phone number to ring- but with international phone charges applied to the use of our phones we were not Prepared to use them for what we felt was a service that should have been provided. A shout out to the guy from Jamaica who was covering the valet parking who was very helpful on a number of occasions. ( sorry we can’t remember your name , but we asked where your accent was from) Bar staff where chatty, but if you are going to complain to a colleague about the amount of the tip left by a customer-please do it so that we couldn’t hear you. Bar closed even for residents around 9pm with the last food service at 8pm-this may be a resort thing but felt very strange to us that the ‘hotel’ didn’t offer more. We were paying in excess of $500 per night so overall -it was poor value for money.…
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Derek Hunt, General Manager at The Boathouse Waterfront Hotel
Responded Oct 15, 2022
While, I am happy to know you found the view from your room and our valet team to be excellent, I am disappointed you didn't find all aspects of your stay to be to either yours or our own standards. While, a phone at the front desk for international travelers to contact our 24 hour front desk staff is a great idea, we do provide a number of avenues for our guests to communicate after hours, including our text messaging service and room phones. I sincerely apologize for any negative interactions you encountered with any members of our team as we pride ourselves on delivering a warm and sincere service experience. Thank you for your feedback and I truly hope you will stay with us again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Location is great and the convenience of having a good restaurant on premises is a big plus. The room needs a refresh. Granted we were there at the end of the season but the rug was dirty and stained and the bed needs a new mattress. I am sure with some attention the review would be much higher.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Derek Hunt, General Manager at The Boathouse Waterfront Hotel
Responded Oct 15, 2022
Thank you for taking time out of your day to provide us with valuable feedback. I am certainly happy to know you found our location and restaurant to your liking! I will personally review your feedback with my team to ensure we are providing the best possible experience for all of our guests. I truly hope you will stay with us again as I am confident the next review will be much higher!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room was lovely, very clean and comfortable with a flawless roomy bathroom. The tub and shower were first-rate as was bedding. The view from our second floor room was exquisite. The location of the hotel could not be better for access to the village. The staff were very welcoming and helpful. There is a very nice restaurant and bar in the hotel. All in all, I cannot say anything negative about this hotel.
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Date of stay: September 2022Trip type: Traveled on business
Cleanliness
Service
Sleep Quality
Room Tip: We had a corner suite and view could not have been better.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Derek Hunt, General Manager at The Boathouse Waterfront Hotel
Responded Oct 15, 2022
I am thrilled to hear you had such a pleasant experience staying with us! I will be certain to pass along your kind words to our team, as they all work tirelessly to provide all of our guests with a truly memorable experience! We hope to welcome you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The front desk never answers the phone. I called 8 times and each call went to voicemail. I am surprised that a hotel of this quality has an issue answering the phone. They are very quick to answer the reservation line but seem to ignore the front desk line.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Derek Hunt, General Manager at The Boathouse Waterfront Hotel
Responded Oct 15, 2022
Thank you for taking the time to provide us with valuable feedback from your stay here with us! I sincerely apologize for the difficulties you experienced trying to reach our front desk. While, we provide our guests with multiple avenues to communicate with our staff, including our text messaging service, your experience simply should not have occurred. I will personally review your feedback with my team in an effort to continuously improve our guest experience. We hope you will decide to stay with us again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This place was our favorite on our week-long anniversary trip in Maine. Wishing we could have stayed longer. Friendly, helpful staff, great atmosphere, and plenty of great dining places and shops within walking distance
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Derek Hunt, General Manager at The Boathouse Waterfront Hotel
Responded Sep 17, 2022
We wish you could have stayed longer as well! Thank you so much for allowing us to help you celebrate your anniversary! We hope you will join us again for future trips!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
They have two buildings. We stayed in the annex and it was not renovated for over $500/night. And I mean not renovated since they charged $59/night a long time ago. Smelly carpets and tile coming up on the bathroom floor and wallpaper coming off the walls. We had another room in the main building and that was very acceptable for another $150 and recently renovated. Brought issues to management and the stock email response “We want to apologize and let you know that we take this seriously and will strive for a better experience in the future”. Restaurant is quite good and location as well. Just don’t stay in the dumpy annex.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Derek Hunt, General Manager at The Boathouse Waterfront Hotel
Responded Sep 17, 2022
I truly appreciate your feedback and I am certainly pleased to read you enjoyed your experience in the main hotel building as well as in our restaurant! I assure you, my entire team and I take feedback from guests such as yourself extremely seriously, and in fact invite it by sending our guests post stay surveys. We want to provide each and every guest with a truly memorable experience and if/when we fall short of that goal we certainly want to know. I sincerely hope you will stay with us again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is over the top in terms of service, views and location. This was our first time here but definitely won’t be our last. They bent over backwards to accommodate us on a last minute booking. The staff are all so friendly and happy. You can’t beat the location and the views over the water are fabulous. Great food in the restaurant too.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Derek Hunt, General Manager at The Boathouse Waterfront Hotel
Responded Aug 23, 2022
Thank you so much for the kind words regarding the property and staff! It was an absolute pleasure having you stay with us and we will look forward to welcoming you back for hopefully years to come!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Boathouse is in a perfect location in Kennebunkport. It is in Dock Square so it’s close to all the shops and restaurants. The bed was extremely comfortable, and the pillows were amazing. We had a room with a little deck to sit outside on. The breakfast was left at our door in a bag. It was perfect. The blueberry bread was the best I ever had. Coffee Available all morning. We really enjoyed our stay here, and would definitely stay again.
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Date of stay: April 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Derek Hunt, General Manager at The Boathouse Waterfront Hotel
Responded Jul 28, 2022
We are thrilled to learn you enjoyed your stay here with us! Thank you so much for taking the time to provide us with such kind feedback. We will be sure to include the blueberry bread during your next visit with us! I hope you have a wonderful rest of your summer.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$218 - $465 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMaineKennebunksKennebunkport
NUMBER OF ROOMS
25
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Claim Your ListingTHE BOATHOUSE WATERFRONT HOTEL $149 ($̶2̶3̶6̶) - Updated 2023 Prices & Reviews - Kennebunkport, Maine
Frequently Asked Questions about The Boathouse Waterfront Hotel
Which popular attractions are close to The Boathouse Waterfront Hotel?
Nearby attractions include Walker's Point (0.2 miles), Maine-ly Drizzle (0.08 miles), and Maine Art Hill (0.1 miles).
What are some of the property amenities at The Boathouse Waterfront Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Boathouse Waterfront Hotel?
Top room amenities include air conditioning, a flat screen TV, and a view of a nearby landmark.
What food & drink options are available at The Boathouse Waterfront Hotel?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at The Boathouse Waterfront Hotel?
Yes, free parking, paid public parking nearby, and street parking are available to guests.
What are some restaurants close to The Boathouse Waterfront Hotel?
Conveniently located restaurants include Chez Rosa, Old Vines Wine Bar, and Rococo Ice Cream.
Does The Boathouse Waterfront Hotel have airport transportation?
Yes, The Boathouse Waterfront Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Boathouse Waterfront Hotel located near the city center?
Yes, it is 0.2 miles away from the center of Kennebunkport.
Are there any historical sites close to The Boathouse Waterfront Hotel?
Many travelers enjoy visiting Wallingford Farm (3.8 miles), Emmons Clock Farm (4.0 miles), and Perkins Tide Mill (0.2 miles).
Does The Boathouse Waterfront Hotel have any great views?
Yes, guests often enjoy the harbor view available here.
Is The Boathouse Waterfront Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.