Such a great weekend at the Lodge. We brought our 2 dogs with us which was the first time we’ve ever done that. When checking in we were given bandanas, balls and bowls for them. Such a nice thought. The room was so spacious for all of us. The dogs loved the areas for them to go potty and even saw a couple deers which they loved to bark at. Wasn’t a busy weekend there so it was nice to have the place to ourselves.
Stayed here for 4 nights w our 2 kids. Upon checking in, we were told we would get a stay over mid stay- basically room cleaned and all that. I confirmed following day and the evening before No one showed up to clean the room. Spoke w manager and was told first thing in the am. And nothing. Again spoke w manager and finally room was done as their last cleaning. Pull out bed was so springy and uncomfortable. Not enough blankets or bedding. Room was humid at all times, the pool had limited chairs Coffee in am was awful, breakfast was fair at best. Wi-Fi was spotty. It was close to town, staff was nice. For the price we paid, I wish there was more Toiletries were great
In my 70 plus years, this is one of my worst experiences regarding hotels and lodging. Upon check-in, I ask for change for $10 bill for soda machine. Front desk had no change. In our room, No washcloths, Broken coffee maker. Other worked ok but NO regular coffee, only decaf. Bakery bag next morning, not like what our friends got in another room. Front desk opened from 8am to 6pm. Pool opened 8am to 6pm. NO streetlight in parking lot- VERY DARK. Discussed these items with Manager- but no reduction in cost offered. Brochures and Website look very nice, BUT don't be fooled. NOT WORTH THE HIGH $$$$$$
We arrived the last week in September and found out we were the only guests, staff left about 5, breakfast was not hot in a restaurant on site but a bag attached to the door in the morning and a room with mold, stains on carpets and furniture and bath curtain torn which we mentioned to the staff. After all that we were told that we were in season snd no reduction in price from $500 per night. After we left our travel agent had no success in reaching management to discuss a refund. We went to breakfast at another property that was far nicer for the same price.
Realizing this area is a very high priced area, it still jars your being when the nightly rate was 400.00 for a Motel type room that was very small , required 2 visits from the maintenance guy to fix a broken air conditioner remote, and a TV setting. Now I will say they were responsive to my call but it was frustrating to have to waste the time to call in the first place. A small bag for breakfast was left at the door in the morning. Unfortunately the warm pastry was soggy- not the best choice for this kind of breakfast. Would not recommend this motel.
Loved our stay at The Lodge on the Cove! The staff was super helpful, the room was spacious - a king bed and bunks ( accommodating 3). Perfect for a couple and family. Bit of a walk to town, but the scenery makes it enjoyable! Definitely would stay again!
For $359 a night, I would expect to at least be able to reach someone at the front desk to ask how to work the air conditioner. There are very few occupied rooms here and no staff after 8:00. We were told someone at Kennebunkport Inn would be available 24 hours a day, but they don’t answer their phones either at 10:00pm. It feels like Bates Motel here. The pool, bar, and restaurant are all closed for the season and yet we’re paying full price for a fairly dated , mediocre room, with no outlets near the bed to charge devices . If we could move, we would.
Great place. Excellent front desk interactions. Love the texting service. Room was clean and cute. My wife and I were on a quick getaway, but it would also be a great place to bring the kids. Easy walk to Dock Square. Recommend breakfast at HB Provisions and the lobster roll at The Clam Shack is the best in Maine.
The location is great and the rooms cozy. The staff were friendly and helpful. The pool is smallish and heated. The pool was overrun with kids so anyone over 12yrs could not get in at all. The resort is great for families with very small kids but not teenagers. Our family of teenage boys felt out of place. There is no food or drink on offer in the evenings so you must make reservations somewhere else.
Let me start with - I am a picky picky princess...we had never been to Kennebunkport before and were not sure what to expect. After reading some of the reviews I was concerned but as everything else was booked - we just decided for go for it. We traveled with our 6 and 16 year old and when we arrive we were pleasantly surprised. The lobby was adorable - front desk so so nice! Our room was quite pretty and immaculately clean! We spent time in the game room - played some records (very cool little touch!) enjoyed being close but not too close to the very crowded downtown area. The beds were incredibly comfortable and what I loved were all the little touches - fresh delicious coffee in the lobby (and decaf!). Fresh popped popcorn to snack on, little candy treats, so many smiles from the staff! We had some very yummy snacks at The Dory (hummus plate - so good!). Finally - the GM Casey is so incredibly nice! He made sure we had an amazing stay! Thank you to all at Lodge on the Cove!!!…
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