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This Holiday Inn was up to HI standards. Rooms were clean and well appointed. Front desk agents were friendly and knowledgeable about the area. Breakfast was standard fare--nothing exceptional, but good. Coffee was weak! No problems with our stay.
This particular property is very well maintained with a very attentive staff. The breakfast buffet is well stocked and well attended. The front desk team is well versed on local restaurants and attractions. When shopping hotels at this price point do not hesitate!
I called looking for assistance w/ a situation that most can't talk freely about!
Stephanie who works there was absolutely awesome! She answered all my questions and help me get numbers needed to complete what was needed.. She also talked me into booking a stay...More
So I can start off with one positive note. We were attending a wedding and the hotel was nice enough to allow for an early check in. Which I thought was a great start to my first trip back to IHG in a while. I...More
2 Thank WorldTraverler73
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites FreeportResponded June 10, 2016
Thank you for writing a review about your recent stay with us. We regret to read the difficulties you had experienced particularly with the services rendered by staff. We take comments such as these very seriously and would like to follow up with...More
Friendly staff, very good breakfast, convenient to get to Freeport outlets. Good news is that it is just off Route 295 Bad news is that it is just off Route 295. We could hear highway traffic all night long, which disturbed our sleep. Very clean...More