Palm Grove service villa - is a budget accommodation located at Edappally , a fast growing suburb of Cochin. This is not a conventional Inn. It is an ancestral house which has been renovated into 10 A/C and 7 non A/C rooms with all modern facilities. The house is on a 1 acre beautiful property with coconut palms, many exotic plants and trees with a small vegetable farm in the backyard.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Budget
Quaint
Languages Spoken
English, Hindi, Tamil
Location
Market Road, Ernakulam, Kochi (Cochin) 682024 India
Palm Grove Service Villa
496 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Edapally in Cochin is a commercial place. The Lulu Mall is its prime point of attracrion.
We had booked Palm Grove Service Villa for a night, as it was near to Lulu Mall
Our hotel room was newly furnished, spacious, and spic n span
This hotel is a family property converted into a stay. The greenery and foilage is retained . Saings adorn the garden. Rabbits are housed inside. A Badminton court and other indoor games add to the charm.
The constant chirping of the birds in the evenings and mornings makes you wonder if this is really a commerce centre.
We were totally de-stressed thanks to being in the midst of nature
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PalmGroveKerala, Owner at Palm Grove Service Villa
Responded Jan 23, 2020
Dear guest, Thank you very much for taking time to write such a wonderful review. It gives me great pleasure to know that you had a comfortable stay at Palm Grove and liked greenery and ambience at our villa.We appreciate you compliments. Thank you once again for choosing our villa for your stay at Kochi. It gave us great pleasure taking care of you. Warm regards Francis
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I had an absolutely amazing time at Hotel Palm grove service villa at Edappally Cochin.It was really a home like atmosphere with full of trees and greenary arround and enchanting ambience with birds chirping sounds in the early morning in a clam and quiet environment.A badminton court and children park with different varieties of birds gives an additional charmness to the stay. Rooms and bathroom are clean and spotless. Staffs were attentive. I would like to stay again at Palm grove service villa if I visit Cochin again.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled solo
Room Tip:Restaurant or food facilities not available in the hotel So make sure to have Zomato or other...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Francis Xavier, Owner at Palm Grove Service Villa
Responded Nov 20, 2023
Dear Vinu, Thank you so much for choosing Palm Grove for your stay in Kochi. I am thrilled to know that you had an absolutely amazing experience at our villa and that you liked the ambience and aminities at our place. I am also happy to know that you found the service rendered by our staff worthy of appreciation. We look forward to welcome you back to our villa in future. Warm regards Francis
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I regularly stay here. Parking is there and the hotel is located in the middle of the Town. Lots of trees and birds are there in this compound and it is well maintained by the staff there. Hotels for food are there near this hotel.
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Date of stay: August 2022
Value
Location
Service
Trip type: Traveled on business
Room Tip:Please Book and then go to get room easily
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Francis Xavier, Owner at Palm Grove Service Villa
Responded Mar 28, 2023
Dear guest, I am extremely delighted to know that you liked the ambience and aminities at Palm Grove and that you choose our villa whenever you visit Kochi.We look forward to welcome you back to our villa in future. Warm regards Francis
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Right in the centre of Ernakulam, palmgrove offers clean and well furnished rooms. Whenever i come to kochi, I choose this place to stay. I was amused to see so much Greenery in the city of Ernakulam. All caretakers are friendly and feels like home
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Review collected in partnership with this hotel
Date of stay: February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Francis Xavier, Owner at Palm Grove Service Villa
Responded Mar 3, 2021
Dear guest, Thank you very much for the positive review of your stay at Palm Grove. I am glad to know that liked the aminities and ambience at our place. I am also delighted to note that you are happy with the service rendered by our staff Thank you once again for your support and for choosing our villa whenever you visit Kochi. Warm regards Francis
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Nature at its best! Beautiful property inside the city but also from the hustle & bustle of Kochi city. The rooms are simple and tastefully made at affordable price. Clean, big rooms AC or Non AC for comfortable stay for two people. The highlight is the nice garden they have with some exotic birds, rabbits and it's sure be a stress buster for some. Children and ladies will love the ambience. Ample car parking available. The owner Francis is a nice man and so is his staff. There are eateries around but not inside the property. Highly recommended for short or long stay.
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Date of stay: February 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Francis Xavier, Owner at Palm Grove Service Villa
Responded Mar 28, 2023
Dear Danny, It’s really a pleasure to know that you had a comfortable stay at Palm Grove and that you liked the ambience at our villa. I am also happy to note that you found the service rendered by our staff worthy of appreciation. Thank you so much for your support and for choosing Palm Grove for your stay in Kochi. Warm regards Francis
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The place is well maintained and have a beautiful garden. The service of the staff was excellent, neat room with beautiful location . Staff is very helpful , The hotel is very nature friendly. I will suggest this villa for my friend and family
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Review collected in partnership with this hotel
Date of stay: January 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Francis Xavier, Owner at Palm Grove Service Villa
Responded Mar 3, 2021
Dear guest, Thank you very much for choosing Palm Grove for your stay in Kochi. It's truly a pleasure to know that you had a beautiful stay at our villa and liked the ambience at our place. I am also happy to note that you found the service rendered by our staff worthy of appreciation. Thank you once again for recommending us to other travellers. Warm regards Francis
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked a room here based on reviews from TripAdvisor and it almost lived unto it. We had a very short stay on transit, just for a night and left the next day morning. Not to take away the due credit, it is really a beautiful place located in a busy city. The ambiance itself makes you feel relaxed, with the beautiful garden and lovely birds chirping. Very well maintained place, with neat and clean rooms. But, the rooms and the bathroom were very small and congested. There was no space for an extra-person bed, neither a wardrobe to keep things and our luggage. The host told us that there are very few bigger rooms and they were all occupied. I was disappointed because, we had booked the room very well in advance and felt that we deserved a better deal. There is no restaurant attached and you will have to go out some distance for good food. Also, the cup of tea that we got in the morning was not good either. They don't have many people for room-service. Overall, nice ambiance and well-maintained property but needs add-on facilities like restaurants, wi-fi and bigger rooms to keep them trending at the top level ratings.
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Date of stay: January 2015
Location
Cleanliness
Service
Trip type: Traveled with family
Room Tip:Ask for a bigger room if you are booking in advance.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from palmgrovekerala1, Owner at Palm Grove Service Villa
Responded Mar 31, 2015
Dear guest, Thank you very much for your lovely review. We do appreciate hearing from our guests, as their reviews are vital for us to know how far we could satisfy our guests and also how we can improve our service in future. We have noted few shortfalls pointed by you.Please note that ours is a budget accommodation and our main aim is to provide clean and neat rooms with good ambience at affordable rates.We have Nescafe coffee vending machine and so far nobody has complained about its taste. Most of our bookings are made well in advance. Unless a guest makes a specific request at the the time of booking, we allot the rooms on first come first basis. I am really happy to know that you liked the ambience at Palm Grove.My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times. Warm regards, Francis
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We spent 1 night here and had a comfortable stay. It is very near to Lullu mall and is in city center. They have a lot of birds and I awoke in the morning with the birds chants. It was a great experience to start the day.. Only negative is that they don't have kitchen of their own. One need to call a near by restaurant and it delivered the food.
A good stay 4 a budget traveller..
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Date of stay: February 2015Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from palmgrovekerala1, Owner at Palm Grove Service Villa
Responded Mar 9, 2015
Dear guest, Greetings from Palm Grove service villa.Thank you very much for sparing your valuable time to share your experience with Trip Advisor.I am really happy to know that you had a comfortable stay at our villa.We are honoured to have you stay with us . Thank you once again for choosing Palm Grove for your stay in Kochi. Warm regards Francis
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With the first and last 4 days of our 15 days long Kerala trip at luxury hotels at Cochin and Kovalam, we decided to stay at the Palm Grove Service villa for a week, just to be able to meet friends and family, and be able to shop etc.
First things first, the price vs quality ratio is really in favor of quality.
We had two options of ac rooms at 1500 per night and non ac rooms at 900-1000 rupees per night. We obviously opted for the ac room, as the humidity and the mosquitoes in Cochin could be a killer. Neat room with attached shower (with hot water). A dresser mirror and table. One double bed (mattress was sub par, gave us both backaches every morning)
The doors and windows have a netted frame to prevent mosquitoes entering which we found very effective and a big relief.
Bed covers n sheets were of average quality. Blankets looked used n worn.
There's a tiny led tv in the room with some viewing options for every age group.
The place is nicely maintained. There has been some attempt at landscaping the surrounding grounds, but its mostly filled up with a variety of trees and plants.
Wifi connects well but there's almost never any internet on it. and the guys who run the place go to sleep by 11pm and it feels bad to go over and knock on their doors to wake them up for something silly as restarting their router!
There is no way to call the reception attendant. We had to call the guys mobile number or go over and knock on his door.
There is a nice badminton court with paver blocks.They have 4 rackets and feathered shuttle cocks for guests to use as well.
As this is a budget place, be prepared to get a lot of noises from wailing infants to wedding party groups who take adjoining rooms and never sleep and make a lot of noise through the night. I once had to wake up at 230 am and to tell one such family to keep it low as we hadn't had any sleep the past couple days. To which the lady replied "we aren't making any noises, and even we haven't slept all day" i was a bit taken aback when I got no reaction on mentioning this incident to Denny the resident manager !
The staff are nice and helpful, but one can hardly call them professional. There was this one particular bald chap, who helped move luggage and wash the car in the mornings.. Every now and then he would take a walk to the back side of the property, and urinate in the open simply lifting his lungi (a sarong-like garment wrapped around the waist and extending to the ankles worn by men in kerala). He would walk by while we played badminton every day, and his trip would end with taking a leak and then walking back all the way to the front office, where the staff could be seen reading newspapers or chitchatting.
No food of any kind is prepared or served for guests. They do however help to bring in takeaway food that you order from nearby restaurants, which is a nice thing.
We bought out drinks and they would keep it in their refrigerator to cool off.
The best part of living here is that we could go to Lulu Mall, which is really big and has a lot of quality stores to shop and eat at. They also have a PVR cinema multiplex at Lulu, which really offer the best seats in Cochin to watch movies in.
There is also a liquor store (BEVCO..by Kerala govt) by the service road about 5 minutes walk from the property, which is great in case you would like to buy yourself some beer etc.
Plenty of restaurants close by as well.. The location is great and is quite central to pretty much where ever you wish to travel to within or around kochi.
We booked from booking.com and got a message that 1000 rupees would be charged to the card at the time of booking. It was also mentioned in the booking confirmation document. I never paid any more attention to the same. When we checked in, the owner mentioned that they haven't charged that amount at the time of booking, and asked me to check back with my bank. I believe the man was telling the truth, so I never cross checked. But it did create some confusion and anxiety in my mind while checking in.
There is ample parking space for about 6-8 cars up front, and the property gates are closed for the night. There isn't any security guard present. But considering this being the heart of Kochi, I am sure there wouldn't be any trouble of that sort.
This service villa is minimal yet doesn't keep you wanting for anything. For the budget traveler, you have enough and more on offer from this place. I will easily visit again, and also recommend this place to anyone who wishes a nice clean safe place to stay which is great value for the money you pay.
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Review collected in partnership with this hotel
Date of stay: July 2014
Rooms
Cleanliness
Service
Trip type: Traveled as a couple
Room Tip:We stayed in 803, its on the first floor, overlooking the badminton court and a lot of trees...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from palmgrovekerala1, Owner at Palm Grove Service Villa
Responded Aug 3, 2014
Dear guest, Greetings from Palm Grove service villa. Many thanks for taking time to write a review on your stay at our villa. It is a pleasure to know that you found our villa to be a nice, clean & safe place to stay. Sorry for the inconvenience you faced because of the interruption in internet broadband service. It is the feedback from our valued guests that help us to correct our shortfalls. Thanks a lot for bringing to our notice the serious mistake on the part of one of our staff member (bald chap ).We have taken necessary steps to educate him as well as other staff members about the good manners to be followed in public. Thank you once again for choosing Palm Grove for your stay in Kochi. Warm regards Francis
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We were stopping over via kochi overnight and lulu mall was the only iterniary,so we needed a place near the mall. We got this place through the various reviews previously published. To start, its close to the mall,if we have the time you can just walk over takes 15 to 20 minutes an since its close to the main road ,transport options are plenty. The place is quite a surprise ,a total green house nestled among the concrete surroundings,its a old bungalow or villa restyled,kudos to the management for preserving it.Quite a wide area filled with trees ,lush lawns birds and animals .Chirpy birds are quite a music from the blaring horns outside.The badminton court is a plus. Rooms are fine ,not of the star variety,slightly old ,you can comfortably pass off , if you just looking into pass off your weary backs for the night.The rooms are neat an clean an protected from kochi mosquitos!.Maybe the towels need a change over. There is no inhouse restaurant and nearby there is no good eating options. The staff were very good specially thecaretaker,i forgot his name(maybe deny) ,quite active ,helpful an resourceful except for the grumpy office man. Overall fair place for a small stopover an reasonably priced if you do not have any expectation of a 3 star or resort,plus if you do not like to go through the messy traffic travails of kochi an stay somewhere close to the mall.
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Date of stay: October 2014
Rooms
Cleanliness
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from palmgrovekerala1, Owner at Palm Grove Service Villa
Responded Jan 24, 2015
Dear Guest, Thank you for sharing your experience with Trip Advisor. Most importantly, we are pleased to hear that you have enjoyed your stay with us. We all look forward to your visits in future and to offer you another delightful time. Warm regards Francis
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yes the rooms have en-suite bathrooms. very well maintained. they have a single shower, no bath tubs. they are kind of indian but westernised (not partitioned internally).
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