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Belmond Maroma Resort & Spa

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Belmond Maroma Resort & Spa
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1,045 Reviews from our TripAdvisor Community

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Showing 931: English reviews
New York City, New York
Level Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed April 20, 2011

My boyfriend and I stayed at Maroma in December 2010 and had the most relaxing vacation you could hope for. For about 6 days we did nothing but lounge/wander on the beach and drink tequila and frozen drinks at the beach bar. I loved the fact this resort is very quiet (we came during a week when the occupancy rate... More 

Helpful?
4 Thank SueLoo
Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 19, 2011

My first trip to Maroma was 10 years ago for a Honeymoon. Wow. What a lucky start to a fantastic 10 years. In fact, for the past 6 years, we haven't missed an anniversary in Maroma. Why? I call it Maroma Magic! This place is well described elsewhere on the site in terms of lovely authentic rooms, the best beach,... More 

Helpful?
4 Thank Joan1969
Houston, Texas
1 review
5 of 5 stars Reviewed April 19, 2011

Maroma never dissapoints. Consistently immaculate, great facilities, and an unparalleled service culture. A calming atmosphere created by a world class staff who are unobtrusive but take a personal interest in your experience. This combined with a great beach make this resort experience second to none. If you like to be spoiled, this is the place. I'm getting ready for my... More 

Helpful?
Thank k_jeremya
Seattle
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed April 19, 2011

I'll will lead with the positives of the Maroma resort: --The grounds are immaculate, I truly admire the manner in which they have placed the resort in the Yucatan jungle while preserving as much of it as possible. --The beach in terms of size and quality of the sand is quite spectacular--but there is one caveat, more on that later.... More 

Helpful?
5 Thank wlltrvld
Roslyn, New York
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 10, 2011

my wife and i went to maoma resort and spa to celebrate our 40th anniversary.when we arrived there our room was not quite ready but they offered us another room to change in which was great. because we were celebrating our special occasion and because we booked it with our platinum amex card manuel in the hospitality department was so... More 

Helpful?
Thank vikki41
Hoboken, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 25, 2011

We went for the first time. !! Being from the new York area my husband and I are used to staying at wonderful hotels and eating at wonderful restaurants!!! We loved maroma!!!!!! A romantic getaway!!! Spa amazing.....Only negative was that our week was windy. Hotel itself is outstanding!!!! Miss my little tortilla lady making fresh tortillas everyday!

Helpful?
1 Thank Dfleming09
PRelationsM, General Manager at Belmond Maroma Resort & Spa, responded to this review

Happy to hear you and your husband had a great time while visiting Maroma Resort and spa. I appreciate your wanting to share our Romantic Paradise with other trip advisor readers. I will be delight to forward your kudos to La Tía, I know she will be happy to hear you miss the fresh tortillas she made every morning! Mi... More 

Arlington, MA
Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed March 25, 2011

Sometimes I spend so much time researching and reading about a destination that it's a let down when I finally get there . . . not with Maroma. I think it exceeded my expectations! I could gush on and on but the bottom line is, if you want a luxurious, relaxing, non-stuffy special getaway, this is your place. You can... More 

Helpful?
Thank TamsenDD
PRelationsM, General Manager at Belmond Maroma Resort & Spa, responded to this review

I truly appreciate your wanting to share our Little Paradise with the rest of the trip advisor readers. As always, it is great to hear from happy guests that they have once again enjoyed their Mexican experience in our lovely hideaway. We look forward to welcome you back soon. Until next time, Federico Echaiz Regional Managing Director Mexico Maroma Resort... More 

new jersey
1 review
5 of 5 stars Reviewed March 23, 2011

stayed at maroma for 4 nights with my wife. firstly, super easy to fly direct to cancun and then only 25 minutes in the car. this was a big factor for us on a short trip vs connections getting to the carribean. the resort was beautiful, its all about the beach, the pools were nice but we preferred the beach.... More 

Helpful?
Thank slbea
PRelationsM, General Manager at Belmond Maroma Resort & Spa, responded to this review

Thank you for taking the time to share your comments with me concerning your recent visit to our beautiful Maroma Resort and Spa. Nothing is more satisfying for us than to learn we have met our guests' expectations. I encourage feedback as we've found that the information provided is an excellent tool that aids us in our day to day... More 

Glenview, Illinois
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 18, 2011

My husband and I spent an incredible week at this beautiful resort. Everything was top-notch - the room and amenities, the service, the food, the atmosphere. It was just what we needed after a long, cold winter in the midwest. So we were lulled into a false sense of security. On the day we were to leave, we locked our... More 

Helpful?
3 Thank Ellen0551
PRelationsM, General Manager at Belmond Maroma Resort & Spa, responded to this review

Further to my previous correspondence with you, I wanted to once again express our our regrets for the unfortunate, rare incident you have experienced at Maroma Resort & Spa. I can understand that it might not be possible to rectify your feeling of being violated. However, as part of our pledge for 100 percent customer satisfaction, we take such feedback... More 

huntington, New york
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 10, 2011

We just returned from Maroma and really loved it. It is not perfect however many reviews make it sound that way! The setting, beach, grounds and spa are all extraordinary. It apparently is often very windy there which takes a bit away from the beach. We loved the fact that it is set in the jungle and saw some beautiful... More 

Helpful?
1 Thank stuben
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Welcome to Belmond Maroma Resort & Spa, an award-winning luxury beach resort hotel on the Riviera Maya, Mexico. Experience the magic and the beauty of profound well-being in an eternal paradise located in a breathtaking corner of the Yucatan jungle on the Riviera Maya. Enjoy also One of the finest Playa del Carmen restaurants, El Restaurante's eclectic daytime menu offers offers an array of delicious regional specialties. Baja California style shrimp tacos, pescadillas, panuchos and sopes are some of the delicacies on offer. By nightfall, tables glow with candlelight, while a band serenades diners. Be tantalised by our executive chef's interpretation of traditional Mexican cuisine. Dishes include crispy duck tacos with salsa borracha, seafood pozole and lobster enchiladas. El Sol Tapas & Restaurant combines exquisite Mediterranean-style cuisine with a unique Pre-Hispanic Mexican twist. With a relaxed ambiance, large windows afford uninterrupted sea views. The tapas-style menu features a symphony of flavors. Feel your tastebuds tingle as sharp citrus contrasts with olive oils and chilies. Complement your dish with a selection from our international wine list. Or try a new-generation Mexican wine. ... more   less 

Additional Information about Belmond Maroma Resort & Spa

Address: Highway 307, Kilometer 51, Playa Maroma, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range: $427 - $887 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Belmond Maroma Resort & Spa 5*
Number of rooms: 63
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Also Known As:
Maroma Resort And Spa By Orient-Express Hotel Playa Del Carmen
Maroma Resort Spa
Maroma Hotel Playa Del Carmen
Hotel Style:
#1 Spa Hotel in Playa Maroma
#1 Top resorts Hotel in Playa Maroma
#1 Luxury Hotel in Playa Maroma
#1 Family Hotel in Playa Maroma
#1 Romantic Hotel in Playa Maroma
#1 On the Beach Hotel in Playa Maroma
#2 Green Hotel in Playa Maroma
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